Priority Life Care

So far the experience with Elmcroft has been excellent. All employees encountered have been friendly, courteous and most helpful. My relative is settling into the Elmcroft lifestyle very well. The room is spacious and the food is great! So glad we chose Elmcroft.

My mom loves this place!!!

There's a couple minor things. But overall, very satisfied.

Elmcroft has a welcoming atmosphere. The staff is nice and they seem attentive to the residents. The facility itself is clean and seems well kept. So far, we haven't had any major issues or complaints with the facility or the staff.

Regency is a nice facility and it is always clean and seems to be well run and maintained. The staff is professional and friendly. There are plenty of activities for the residents and the food is also pretty good.

I have been extremely pleased with my Mother's experience at Elmcroft!! The staff has bent over backwards to make her feel welcome and at home. The food is excellent---the chef called on her personally to ask her food preferences and to ask how he can improve on what his staff is doing. She can get her hair done on Thursdays (in-house) at a very reasonable price. She can have some of her medical tests done on the premises. There is a medical transport if there's a doctor's appointment. There are many activities and social gatherings such as ice cream socials and a Super Bowl party. Mom has a large, private room with a large bathroom. The bathroom has a large walk-in shower, shower chair, and hand-held shower heads for easier bathing. This is a wonderful service. I am truly grateful ! !

Things are going just fine at University Pines. The staff is nice and compassionate. The facility itself is nice and clean. The residents seem to be happy and well taken care of. There are a fair amount of activities.

Marion woods is a warm and friendly place. I got that warm and fuzzy feeling the moment I walked in. My mom got the one bedroom apartment without the balcony and it is spacious and well lit. The phone and cable, which were the only things we had to get transfered to her name was done the day we moved in, Century Link (phone service provider) was a little challenging but we got it straight. Best of all my mom loves it there and feels safe. I recommend it highly.

Upon entering Elmcroft of Lebanon, you immediately are drawn to the feelings of compassion, patience and true empathy that the entire staff conveys to both their residents and their families. The main lobby/living room is a pleasant gathering place for the residents from the dancing flames in the gas fireplace to the bright, happy sunlight streaming through the many windows. You do not see lonely individuals slumped in wheelchairs, left to their own to survive another boring day. The staff includes ALL the folks in whatever events are going on that day, no matter the individual's physical or mental state. The food is high quality with many different choices. The medical director is very connected with the residents' care, from delivering meds at specific times, monitoring weight/blood sugar/breathing etc. and keeping in touch with physicians and individual families. The activities Elmcroft plans each day are fun and they even have monthly family nights with food and entertainment. The entire atmosphere is uplifting, and in just 2-1/2 weeks, my mother has done a 360 degree turn in regaining her mobility, spunk and interest in living that she had lost at her previous senior living site. Thank you everyone at Elmcroft of Lebanon!

When we were told the apartment was ready, it was not. The day we started moving in the painting had not been completed ( it never did get finished); the rug was to have been cleaned; did not happen. The rug was vacuumed but it was obvious it did not get steam cleaned or any other system. Was somewhat disappointing but the next day it was "Done" according to those in charge. The above remained the same as the day before. They said they would take care of it (maintenance folk). Manager agreed it would get done.

Our experience with Brentwood at Elkhart has been a very good one, overall! The people here are friendly and helpful, and the facility itself is always very clean and well kept. We toured quite a few communities in the area and I was really impressed with the size of the rooms here! My one suggestion for them would be that the food could use a little work. My loved one tells me that the breakfast is usually very good, but the dinners can be hit or miss.

Everything is going just great. We love the staff, the building, and everything about the place. We moved him in not too long ago and this has been a very pleasant experience. Thank you.

I'm very happy with them so far. I think if there was anything they could improve, it would be that the food could use improvement from time to time. It's great sometimes, but can be a little inconsistent. The orientation for a new person, could have been more concise. I think the efficiency of intake was great, and Gayla the marketing person did a fantastic job. I never felt rushed and she answered all my questions. It's spotless and really well cared for. She got a great place for the price. The other residents seem to be very friendly, everyone was overwhelmingly enthusiastic about the place. She loves the hairdresser, it's great.

I have found the Elmcroft Assisted Living facility to be a very caring place. My husband is dealing with Alzheimer's and it has become impossible to deal with the situation at home. The staff seems interested in my husband and they seem to appreciate him which means a lot to me.

Venetian Gardens has been a God send for my Mother and our family. She is 92, and although she is independent, she has lost her sight and hearing. and therefore needs some T.L.C. to help her transition into her new home. She found that compassion with the extraordinary resident managers, Lanett & Mike,/and Tom & Jean. They not only help to serve meals, troubleshoot in the kitchen ,but also interact with residents (24/7)all day long. We feel truly blessed that we found a wonderful "home" for our "Great Nana". We are still hopeful to find some bridge players to further engage her in activities, but with the Venetian community assistance, we know it's just a matter of time. Thanks so much.

My family's experience within the first few months has been good so far.

Cherry Laurel has been very good so far. I don't have any major complaints at this time. I am happy with them.

Overall I think they do a great job at Elmcroft of Chippewa, I'd give them high marks across the board. The staff here is friendly and professional, and the facility itself is well kept and clean. We toured a few communities in the area and this was definitely our top choice. The only negative thing I could say about them is that they are a little pricey, otherwise we have no complaints whatsoever!

It's a great spot and they take pretty good care of her. They bend over backwards for her, the staff waits on her and helps her feel at home. The food has been pretty good, I have eaten there a couple of times.

We recently moved Mom into Aspen Ridge of Gaylord, Michigan. We noticed shortly after, that she was seemed much more content and happy then we had seen her in many months. The facility is kept very clean, and there seems to be ample staff, to care for the residents. Our family has been really happy with this move.