Priority Life Care

What they could improve on would be better pay for employees. However, we would without hesitation recommend Brookdale Jensen Beach to other families based on the experience we have had.

Love the staff, but they are woefully overworked due to understaffing. In my opinion, but I know it is an industry wide problem and the biggest complaint. With competition in the industry so tough, I am surprised no one has tried, full staffing and better working conditions as a way to improve the bottom line through better occupancy numbers. Especially in Independent, and Assisted living, I would think residents would vote with their feet.

It is a Friendly place, and is family oriented. There are nice size rooms to make it feel like home. They offer service of taking loved ones to appointments, there is internet & good tv service.

There are a few things that come to mind, but I would hope they did something about it by now. Not enough staff on board. Routine things not getting done, like basic housecleaning, changing bed sheets, laundry; taking my mother to meals, showering her. The last 2 were paid items. I eventually cancelled the showering and had my mother's former aid come in twice a week. My mother was not happy with the food. You should know that they only had nurse assistants, and they were not very good. No actual nurses or doctors in the building. The place was nice though. If they corrected the issues above, I would recommend them. Well they do list all the charges upfront in the contract. It's just that as time went on, my mother's needs changed, so that meant more money. After she passed away, they would only refund me once her apartment was totally empty. That was in the contract, but it was a full week until we were able to empty it. I don't have a problem not being reimbursed for all of the rent, but they should have refunded me for all of the "help" charges since she wasn't even alive. But again, it was in the contract....I just don't think it was fair.

The location is good. The facility is clean. People are nice. They try to be as helpful as they can. Room sizes are pretty good. in fact from the places I visited, this was one of the better places regarding room size. Amenities are reasonable. Not much better or worse than other places.

Being a young disabled 61yr old,I find the staff friendly helpful + careing.The operations from the Corporation was excellent during the terrible category 5 storm here + continue to surprise me with old staff members that show up.It's fun to have them around,when someone didn't grab them already!I thank God for the help I receive here.?? Thank you ???????????

I would recommend to others. However, staffing is an issue but this seems to be true with this type of facility. Staff are friendly and caring. When we visited Mom felt comfortable. Liked that they had one person controlling meds.

Maybe I would recommend need to see more from staff. Staff is always talking about being under staffed. We picked them because of the size of the facility.

The staff in the infirmary are just so patient and kind to mom. And as for the floor staff they couldn't be nicer. The administration that has been there about a year now are nice, but they have pat answered for many things. The maintenance staff is very on top of things. The few times I have had a problem they have fixed it within a couple of hours.

I would recommend it. The staff were friendly and attentive. Place is clean with nice rooms and various activities are offered.

The staff at St. Gabriel is quite varied. All ages, men and women, young and a bit older. All showed great care for the residents. Getting the residents involved is often difficult, but many attempts are made daily. My husband's attitude varied from day to day, but the staff continued to work with him. The nurses are especially professional and caring. I would recommend St.Gabriel to anyone who enjoys quiet time and plenty of personal space.

We love Cherry Laurel. [name removed]the manager is great. They do struggle to keep help on for cleaning and serving. Mom has been extremely happy. We have had meals with her and the food options are nice. I love the dining room. Mom goes to bingo. We had dinner with her last night and she said they were going to be going some renovations. I do think the activity room could be nicer. The staff is friendly. They just need more staff.

Has had big turnover of management in the last 2 years. My MIL doesn't seem to like any of the food. I have eaten there a couple times and the food is ok, but nothing really to rave about. The community as a whole is good. All one facility so no going to different buildings as in other facilities.

We like their friendly down to earth staff who genuinely cared about the residents

The Activities director for memory care, [name removed], is an energic, loving, and caring person and they should be thankful they have her! The furnishings, especially the chairs, need replacing.

Celebration villas has been great for Dad. The staff is very good with communication regarding Dad and they care about his well-being there.

My answers are mostly based on my mom's comments and thoughts and what I've seen and experienced as well. A regularly visit my mom twice a week. I think it's a lovely place, I love the fact that it's one floor and a small number of residents, I love the setting and how it's off the road, I love the beautiful porch. For the most part everyone is very friendly and accommodating. There are one or two attendants that my mom has to deal with regularly that she refers to as grumpy and I have noticed that as well. There's been a few occasions when I've gone in there where I feel that the bathroom is kind of messy/dirty. But for the most part it is clean. I think the meals sound pretty good A little repetitious and sometimes cold from what my mom says. I think they do offer a nice variety of activities and I have noticed that there are different ones going on for the holidays so that's nice. It's hard for me to say anything about the value for cost because I think it's super expensive but I didn't have a lot of comparisons of other places and from what I've heard it's all comparable. But it's not just there that is expensive it's everywhere so that's my opinion.

On Saturday afternoons they have a band which is wonderful and my mother looks forward to it all week. One more entertainment would be great. The onset of dementia makes bingo difficult. Wish there was something else. Even a mid afternoon movie. Staff never returns a call.

[name removed] and the Team at Celebration Villa of South Hills have done an outstanding job transitioning family member from out of state. They were flexible, reliable and readily available to answer any questions and concerns. My recommendation is to do your homework, know your expectations and ask questions. You will find Celebration Villa of South Hills very accommodating!

We have been happy with the overall experience and care of my mother. The med techs have been informative and helpful as she has had some behavior issues. The staff has been very sensitive and helpful in navigating this stage in her life and ours. The PT and OT have helped her progress. The director walked us through the whole move in, financial process. I would recommend this facility.