Priority Life Care

All of the staff that greeted us during our tour where very friendly and had lots of great information to give me about there community. I would defiantly suggest that they have a stronger communication line. What I mean by that is when I had asked who there main point of contact was I could not get a straight answer. I think that is important in case of emergency or if I needed to get a hold of my mother.

Tanglewood units look outdated and, although they had some great move-in specials, those were limited to specific, less desirable units. The only two bedroom, two bath they have was in the assisted living area, which they said could be used by my parents without assisted living add-ons. Maybe it is not unusual but I thought it strange that the assisted living and independent residence are on the same floor, with separate side-by side dining rooms.

I toured this community for my mother and her needs. Everything went well, and they were very kind. The community looked good, everything looked nice and clean. The staff was friendly and kind. It was a good experience, but not the community for us.

This community has three floors and I did not like that the assisted living residents were put on this floor. They have their own dining room and are separated from the independent living residents. The surroundings were nice and the people I met were nice.

My mother is doing as well as can be expected here at this community. They are providing her with good care overall. It is still a work in progress for us here at this community. She is taking some to adjust to the community.

I had a pretty pleasant tour of this community. The community looked nice and well maintained. The staff I met was knowledgeable and kind. They were also informative and answered my questions. It was a nice tour, but it wasn't the one for my father and his needs. This is a good community for the right type person.

Me and my loved ones were able to take a tour of this community. It was nice and had a lot of natural air. Also the staff that took us on the tour seemed knowledgeable and friendly. Me and my family just felt that it lacked the homey feeling.

This community immediately gave me a bad feeling. This community is better for people that are not very active and can still take care of themselves for the most part. They do offer some activities. The food choices that they give are healthy. I would recommend this community, but only to people that have loved ones that can not do for themselves.

As I viewed the community on my tour it appeared to be in need of remodeling. Otherwise, the tour went good. I have an understanding of what is provided here. From what I saw it looked like good interaction between the residents and staff.

I rated them a 3 only because they were not set up to handle assisted living issues. As a residential facility it is 5 stars. A large open facility allows residents to enjoy live entertainment from any of the 3 floors. The dining room looked like a 5 star restaurant. There were many activities/functions for all to enjoy.

I have nothing bad to say about Brookdale Jensen Beach it was a nice place for the short time that my brother was there. He had a situation that did require him to leave but the staff just was not able to care for him and that is understandable. The community is a very nice and well kept place everything looks really nice. Staff was nothing but helpful and really kind to us. They were very easy going and really easy to talk to about my concerns. One of the residents has mention to us on the tour that the food is amazing it is so good that they have all gained weighted since moving there I thought that was nice to hear. Overall it was a nice experience.

They went out of their way to see us right away because we were in a hurry to find a place for my loved one. They were super accommodating. They just couldn't be nicer. Whenever I go visit, the staff seems fine.

Things are not going well at Brookdale. We are having meal problems. The meals are not warm. My Mother gets room service for breakfast and dinner and the meals are cold and not hot. We have relayed this information to the nursing and dining staff (even the Dining Director) and they can't seem to get it right. If we don't get this problem resolved, I will be pulling Mom out. Some of the staff definitely needs to go. Everyone is nice there and she likes it. It's just a problem with the meals.

We agreed to come in and they guaranteed two months free. They would not let me have the room until the end of the month though, but still made me pay for the month. They said we would get that money back, but it was a total lie.

We toured this community while looking into care options for a loved one. I wasn't particularly impressed by this place, but I wouldn't say it was bad. It just seemed a bit run down, and we were looking for something more upscale for our loved one.

Our experience at The Crossings at Riverview has been somewhat mixed. The people here are very friendly, and they do a good job keeping the facility looking well kept and clean. However, when it comes to the care they just feel understaffed, which can cause delays or missed details. It's not a bad place, I just wish they had a few more people on staff.

I just would like to say what a great community for my loved one to live. As a family we had a difficult time giving up caring from my loved one. In the end we knew we made the right choice having mom live at Elmcroft. It is now her home and the staff makes us feel welcome. My mom is well cared for and she is engaged in activities throughout the day. We love Elmcroft and are happy to call it home.

So far we have had somewhat of a mixed experience with Desoto Beach Club. The facility itself is very nice, the location is wonderful, and the staff are friendly and attentive. However there are a few aspects that they could really stand to improve. The food really does not sit well with my loved one, they serve a lot of pork and other processed meats that she does not eat, I'd like to see some fresher options. We're also somewhat disappointed with the activities. They have a lot of things on the schedule but many of them get cancelled due to a lack of participation. Some of the group activities are a bit cliqueish, it is hard to get into a card group.

My elderly mother has been at Atria Manresa now since September. While the setting is beautiful, I've been frustrated by the apparent lack of coordination among caregivers. I've provided information to the caregiver on duty about my mom's needs and have found that it is not relayed to the caregiver on the next shift. My mother had chest cold symptoms for a week, worrisome for a 90 year old. During this time, I was not contacted, and my mother continued to take her meals in the dinning room with other residents. On one of my visits, I happened to speak with one very dedicated caregiver, who told me she was concerned about my mother because she wasn't improving. She seemed to suggest that he had had some difficulty in getting her concerns across to other staff. I should also say that we had trouble getting a doctor to see her in a timely way because of my delay in locating a local doctor following her move. Ultimately, Atria Manresa sent her to the emergency room, where she was diagnosed with pneumonia and very low blood oxygen. She was released to rehab after 4 days and spent a month in rehab receiving excellent care. During the period prior to her hospitalization, I noticed increased confusion and asked her to be assessed, but the decision was that she didn't need increased care. When I asked how she was assessed, the nurse who had done the "assessment" told me she asked caregivers if they had gone into her room to help her during the month. Since they had not, she had decided that she didn't have any additional needs. x

not impressed off our list