Priority Life Care

I am very satisfied with Reflections. It is a beautiful home for memory care residents. The workers love mom and take good care of her. She likes to eat and the food is good and plentiful. The only thing I do not like is the turnover of workers.

Sterling Court is independent living facility so no care is provided. My 85 year old mom moved to area and decided to try this location. She is mobile and of sound mind so she really did not fit in with most of residents, many who should have been staying in an assisted living facility. Pets are allowed, but many residents do not pick up the poop indoor or outdoor and they pee on furniture. Supposed to be no extra fees but manager asked for $2400 check in fee, despite saying no extra fees when we asked. When we questioned her, she immediately rescinded, but I wonder how many others paid this fake fee.

Found roaches at apartment they were not concerned or surprised

A great place. Everyone is friendly and helpful. Meal are great tasting and well presented. The staff is always friendly and eager to help and assist in any way they can. I would recommend this place to any one that is looking.

Fully satisfied by the move. As well as can be expected.

Beautiful facility, very nice and helpful staff. Admissions coordinator is kind and willing to assist with our needs. Residents seemed happy and looked well cared for. Activities are abundant. This is the nicest facility I’ve explored.

My tour was very informative, my questions were answered. Facility appeared clean and maintained. Most residents appeared to be content and happy. I am in the early stages of collecting info. Have not decided if this facility is the right fit for our loved one. Thank you ..

This location is great! We are considering this location for mom.

clean, smelled lovely. Large studio very nice. Initial move-in price with rate lock seemed high. [Name removed] was very informative and knowledgeable.

Very nice facility and some of the kindest and caring individuals we’ve met in our quest for an assisted living facility. Reasonable rates, lots of activities for residents. Residents we encountered during our tour seemed very relaxed happy. This facility is on our short list as we get closer to making our decision.

This was my first experience with viewing an Independent Living Facility. I was impressed by the amount of activities available to residents. I was impressed with the size of the apartments. I had lunch which was delicious and met some of the staff.

My girls and I visited with [name removed] at Marion Woods. It is very nice and price is reasonable. They offer many services and activities. The staff and residents are all friendly and helpful.

ALL ROOMS ARE ACCESSIBLE, FOOD IS VERY GOOD, AMPLE SELECTION OF ENTRIES. AMPLE ACTIVITIES AND ENTERTAINMENT, NICE GROUNDS,

I took a brief tour here. The facility was a little on the small side, but it was nice. There were more residents than we would’ve liked, however, so we wound up not moving her in. However, the Director was very nice and I really liked him. The inside of the building was bright and cheery and the cleanliness seemed fine. They offered more of a home cooking style, nothing fancy, and they seemed to keep things simple. It had a very cozy atmosphere so it didn’t feel so much like an institution, it just wasn’t the right fit for my Mom’s needs.

If you have an elderly loved one that is living with you, you are not doing them any favors keeping them in your home. God forbid that something happens to them where they would need skilled nurses and professional medical personnel, you cannot provide it. Having my relative at this facility has given me a great peace of mind knowing that she is somewhere safe, comfortable, and there is a knowledgeable medical team there if it is needed. Another thing that is great is that they keep everyone constantly monitored in case something goes wrong. In the units, there is a button that they would have a push by a certain time, if they don’t push it then they will try to call you, if you don’t pick up they will then try to find you. Moreover, they are required to wear a “life alert” type button around your neck. For the most part the care team is going a good job. However, there are times where they seemed a bit short staffed. Occasionally they will take some time to get back to you. Another thing I would say that they could improve on is the wait staff in the kitchen. Sometimes there are inconsistencies, there are times where you will receive your food right away and others there will be slow service. However, the food there is great. It’s like basically like eating at a restaurant. They serve fish three times a week and I had their crab cakes one time while I was dining there. My mother is getting a more well-rounded diet there than she did before living at home. Here she is eating more things that you should eat and at this location you get two meals a day. They do a good job at keeping the facility clean. The housekeeper comes in once a week to organize the resident’s units and if you have clean linens they will make the bed for you. There are also many activities offered here. They show movies, they have outings, and transportation to take you shopping or doctor’s appointments. The other tenants that are there are friendly too. Picture it like a high school, there are bound to be clicks a long with maybe one or two people that you wouldn’t want to hang around with.

They don't have memory care at this Elmcroft (that program is called a "Heartland Community") for patients with Alzheimer's Disease and Dementia at other Elmcroft locations. In order to leave this feedback, I have to give them a rating. I done so without ever visiting or knowing their prices. The memory care was a showstopper for me.

They don't have memory care at this Elmcroft (that program is called a "Heartland Community") for patients with Alzheimer's Disease and Dementia at other Elmcroft locations.

The facility is ideally located. The staff is friendly and attentive. The activities are great and keep us engaged. The food menus need close attention. There are too many carbohydrates in the daily menu. I question the care giver to their concern by the dietitian. Top administration my wish to consider being more visible in the building.

Toured early in 2017, very much what we were looking for at the time but not the ideal location.

When selecting menu, often they run out and too must choose something else.