Phoenix Senior Living

Top notch your experience at Legacy Heights. From the moment we walked in the door until we left. There were happy faces greeting us and many residents socializing in their “parlor”. I especially like their layout, it feels homey and not clinical. Legacy Heights is our top choice!

The dining room could be cleaner and swept between meals or at least at the end of the day. You will come in for lunch and shreds of dinner will be on the floor from the night before. It makes me wonder if the kitchen is clean and the dishes are clean too.

After touring over a dozen assisted living places around Charlotte we chose Legacy Heights for our brother. My family is very picky and I was excited to finally find a place they would like. Legacy Heights is charming and clean. The atmosphere is relaxed but fun. We especially like the smaller dining rooms rather than a huge dorm-like cafeteria. Everyone was really helpful and made us feel very special. They had a beautiful personalized welcome sign at the desk for us.

The small size of this facility was an attractive characteristic. My mother felt immediately comfortable in the environment as soon as we walked through the door the first time. In fact, she noted the wreaths on the other resident’s doors and asked if she could have a wreath on her door as well. The secure outdoor courtyard was also a big benefit, as my mother loves to spend time outside. She feels pampered by the salon and mani/pedi services and overall we feel like this was a perfect fit for our family!

We were looking for an independent home that including some amenities but was not a full assisted living situation. We found exactly what Dad needed in the Retreat at Loganville. He has his independence yet still has folks checking in with him regularly, a cleaning service, social events, and meals when he doesn’t feel like cooking. He, and we, are ecstatic with the service and the home he has been able to build in less than two months.

I had the pleasure of working with [name removed], and I can confidently say she exceeded all my expectations. From the moment we connected, [name removed] was attentive, responsive, and incredibly easy to talk to. She has a natural ability to make people feel comfortable while addressing every concern or question with professionalism and warmth. What truly stands out about [name removed] is her genuine care and passion for helping families find the best fit for their loved ones. Her knowledge of the community and her ability to tailor the experience to our specific needs made all the difference. If you’re considering Legacy Heights Senior Living Community, [name removed] is the person you want guiding you through the process. She’s a true asset to the team and a joy to work with!

We had to make the difficult decision to move my family member. Lakeview has been such a blessing for her and our family. We met with [name removed], the "PR" person, and felt an instant connection. She has been very honest, caring, and compassionate. The entire staff has gone beyond our expectations and our mom is so happy. Activities are scheduled for the community and she has been welcomed with open arms and enthusiasm! So happy we found Lakeview Estates. The move in was easy.

We have cared for my mother in our home for 14 months. Although we love her dearly, we have realized she needed more care than we could provide. We researched several places in our area and the staff and facility at Lakeview Estates has made our transition so uncomplicated and easy. My mother comments constantly about how nice and helpful everyone is. The facility is clean and smell so nice when you walk around. Our goal was for her to be comfortable and be well cared for. This goal has been met! She has already made friends.

We were really impressed with Legacy Heights. The place felt so homey and welcoming. [name removed] and the staff were super friendly and the residents were making beautiful flower arrangements in their activity room. We especially loved the variety of activities they had going on. The menu looked very well thought out too. And we really liked the smaller dining rooms rather than one large cafeteria. We felt our Dad would definitely be happy there.

They really cared for Mom , they handled minor issues like a scratch or first aid without sending her to the emergency room. Her first facility was constantly sending her for minor injuries. The director loved Mom & did all she could to get mom to eat and drink especially before she died. [date removed] mom got up, asked to eat and drink & go outside. Her last time was that day. The director sent me a picture of Mom & thought mom might be getting better. That night & next she became unresponsive even as my daughter & me visited her. Later that evening she had a gastric bleed & aspirated. Hospice took forever to get there. They called for an ambulance. Hospice came as she was leaving the facility & thought mom should not go. The med tech overruled her & sent mom on. She notified me & my sister that they were taking her to the hospital. She went to a hospice facility in kings mountain & died on [date removed]. Hospice facility was wonderful throughout the night.

My brother had a great experience at the Bungalow & they quickly transitioned him to going home.., getting him out of Mercy Hospital was the best thing we ever did.., it was expensive to do because the VA didn't pay but it was well worth the cost & probably saved my brother's life...

Our tour of Legacy Heights left us incredibly impressed with the warm, welcoming atmosphere and the evident dedication of the staff to each resident's well-being. The spacious, well-maintained apartments, diverse activity calendar, and delicious meal options clearly prioritize both comfort and engagement. We particularly appreciated the friendly interactions with current residents and the staff's clear understanding of our loved one's specific needs, making us confident this would be a wonderful new home for our mother.

The staff is wonderful. My father is safe! Yes, we would recommend this community to other families!

I use to volunteer at the Bungalows about once a month. It is a great little community with lots to offer. The activities department does a lot with the residents. They always have something going on. The food is great and the dining room is really pretty. The rooms are set up nicely and there is lots of room for storage and things like that. It has an absolutely beautiful court yard and it's very well kept. There's pretty flowers that the residents tend to and there is plenty of places to sit. There's pretty flowers is a big magnolia tree in the middle of it. When it blooms it is very nice. The people seem very happy. I loved it when they would gather around the piano and one would play and some would sing! I would recommend the Bungalows to anyone looking for a retirement community that is active and dedicated to the people who live there!

From the very first day of the walkthrough to the moment my mother was accepted into the facility, we were greeted with warmth and professionalism. Stacey, who works in the front office, was absolutely incredible. Her kind heart and vibrant energy set the tone for our entire experience. She went out of her way to ensure that the process was seamless and stress-free for our family. The facility itself is not only beautiful but also impeccably maintained, with a welcoming and comforting atmosphere. The staff goes above and beyond in every aspect—whether it's providing exceptional day-to-day care, addressing my mother’s health needs, or simply taking the time to engage in heartfelt conversations with her. Knowing that my mother is in a place where she is safe, engaged, and genuinely cared for brings our family an immense sense of relief. I cannot recommend this assisted living facility highly enough to anyone seeking a compassionate and supportive environment for their loved one. It

When it comes to the activities and value for cost - that is to new to evaluate. However, what I like the most about The Terrace's is that they have quality cottages, I feel like I did when I was at my home, staff doesn't come around telling you what your u can or cannot do. Most of all it is very quiet and peaceful, and clean.

My father is comfortable at the Retreat in Jasper. The staff take good care of him. I have a 4 for administration because there has been turnover since he moved in. Overall, it's a good place and I recommend it.

I don't have a good baseline for value for cost however, we love [name removed] the director. She is why we are there- she is kind, patient, knowledgeable, and a great communicator. Yes, we would recommend Morningside to other families! We would not have made it through [name removed] transition without [name removed] and her team.

My only concern is that their prices have gone up every year that my relative has been there. However, Yes, I'd recommend a Bungalows to anyone. The staff has been very nice and informed me if there's ever been an issue with my relative. They do a good job keeping the residents active. The facility has always been very clean and well maintained. According to my family member, the food is also good. Other than the price concern I have no issues with the facility and personnel.

The staff is wonderful. They are very attentive to the residents. Walking in, it has a great feeling. Very bright and cozy