Phoenix Senior Living

Sweet staff and charming accommodations. Beautiful community for anyone needing memory care. Everyone is so welcoming and dedicated to the residents. Rooms are spacious and well appointed. Community is spacious and welcoming, with plenty of space for safe wandering.

The nurses are the best very nice and attentive. Thee RA's are hardworking and very sociable. The activities director keeps the residents active and has great ideas. The rental agent is the hardiest worker worker I have ever meet. The kitchen staff is very good, but could use some improvement. The salon workers are awesome. The maintenance staff keep the facility looking good.

Thrilled with this community! My family visits my sister for events and most recently the Christmas festivities. We enjoy the staff and residents so much. The sister feels her friends at Legacy are more like a close knit family.

Moved my Dad here about a month ago. Staff was great in helping with all the paperwork and details. They welcomed my Dad warmly and have taken great care to make sure he has settled in. The staff is warm and caring. The facility is well cared for. Glad to find such a wonderful place for my dad.

If you are looking for a memory care for your loved one, save a lot of time and visit Legacy Heights. The staff is friendly and the facility smells good too! I’ve visited a lot of facilities while searching for my aunt. It is overwhelming but in the end I know that we have made the right decision.

I recently toured legacy heights memory care and I was pleasantly surprised. I toured on Election Day and they had set up a ballot box and were having an election watch party. It was a great activity for the residents keeping with their Montessori approach to memory care. The facility is well maintained and very clean. The staff was friendly.

I had the opportunity to come for an event here at Legacy Heights and I must say, it was top notch. Not only was the food fantastic, the music and hospitality were amazing. I am thrilled that my aunt is surrounded by love, friendship, and such a beautiful atmosphere. The staff was wonderfully inviting and I am at peace knowing my aunt is home where she belongs. Many thanks!

Legacy Heights memory care is such a gem. The facility is kept clean. We were pleasantly surprised with the atmosphere and decor. My aunt is given a lot attention and she attends a lot activities. They have musical performances and a great activity calendar. We visit her often and we have always had a good experience there.

Legacy Heights is a wonderful facility. It’s clean and smells good! The staff was friendly and the activity calendar was packed. They have a variety of floorplans and comfortable amenity spaces. We will bring mom back to check it out at their Friday happy hour.

Top notch your experience at Legacy Heights. From the moment we walked in the door until we left. There were happy faces greeting us and many residents socializing in their “parlor”. I especially like their layout, it feels homey and not clinical. Legacy Heights is our top choice!

The dining room could be cleaner and swept between meals or at least at the end of the day. You will come in for lunch and shreds of dinner will be on the floor from the night before. It makes me wonder if the kitchen is clean and the dishes are clean too.

After touring over a dozen assisted living places around Charlotte we chose Legacy Heights for our brother. My family is very picky and I was excited to finally find a place they would like. Legacy Heights is charming and clean. The atmosphere is relaxed but fun. We especially like the smaller dining rooms rather than a huge dorm-like cafeteria. Everyone was really helpful and made us feel very special. They had a beautiful personalized welcome sign at the desk for us.

The small size of this facility was an attractive characteristic. My mother felt immediately comfortable in the environment as soon as we walked through the door the first time. In fact, she noted the wreaths on the other resident’s doors and asked if she could have a wreath on her door as well. The secure outdoor courtyard was also a big benefit, as my mother loves to spend time outside. She feels pampered by the salon and mani/pedi services and overall we feel like this was a perfect fit for our family!

We were looking for an independent home that including some amenities but was not a full assisted living situation. We found exactly what Dad needed in the Retreat at Loganville. He has his independence yet still has folks checking in with him regularly, a cleaning service, social events, and meals when he doesn’t feel like cooking. He, and we, are ecstatic with the service and the home he has been able to build in less than two months.

I had the pleasure of working with [name removed], and I can confidently say she exceeded all my expectations. From the moment we connected, [name removed] was attentive, responsive, and incredibly easy to talk to. She has a natural ability to make people feel comfortable while addressing every concern or question with professionalism and warmth. What truly stands out about [name removed] is her genuine care and passion for helping families find the best fit for their loved ones. Her knowledge of the community and her ability to tailor the experience to our specific needs made all the difference. If you’re considering Legacy Heights Senior Living Community, [name removed] is the person you want guiding you through the process. She’s a true asset to the team and a joy to work with!

We had to make the difficult decision to move my family member. Lakeview has been such a blessing for her and our family. We met with [name removed], the "PR" person, and felt an instant connection. She has been very honest, caring, and compassionate. The entire staff has gone beyond our expectations and our mom is so happy. Activities are scheduled for the community and she has been welcomed with open arms and enthusiasm! So happy we found Lakeview Estates. The move in was easy.

We have cared for my mother in our home for 14 months. Although we love her dearly, we have realized she needed more care than we could provide. We researched several places in our area and the staff and facility at Lakeview Estates has made our transition so uncomplicated and easy. My mother comments constantly about how nice and helpful everyone is. The facility is clean and smell so nice when you walk around. Our goal was for her to be comfortable and be well cared for. This goal has been met! She has already made friends.

We were really impressed with Legacy Heights. The place felt so homey and welcoming. [name removed] and the staff were super friendly and the residents were making beautiful flower arrangements in their activity room. We especially loved the variety of activities they had going on. The menu looked very well thought out too. And we really liked the smaller dining rooms rather than one large cafeteria. We felt our Dad would definitely be happy there.

They really cared for Mom , they handled minor issues like a scratch or first aid without sending her to the emergency room. Her first facility was constantly sending her for minor injuries. The director loved Mom & did all she could to get mom to eat and drink especially before she died. [date removed] mom got up, asked to eat and drink & go outside. Her last time was that day. The director sent me a picture of Mom & thought mom might be getting better. That night & next she became unresponsive even as my daughter & me visited her. Later that evening she had a gastric bleed & aspirated. Hospice took forever to get there. They called for an ambulance. Hospice came as she was leaving the facility & thought mom should not go. The med tech overruled her & sent mom on. She notified me & my sister that they were taking her to the hospital. She went to a hospice facility in kings mountain & died on [date removed]. Hospice facility was wonderful throughout the night.

My brother had a great experience at the Bungalow & they quickly transitioned him to going home.., getting him out of Mercy Hospital was the best thing we ever did.., it was expensive to do because the VA didn't pay but it was well worth the cost & probably saved my brother's life...