Phoenix Senior Living

Nice place, lovely tour, appears to offer quite a bit of stimulation for residents. A little dreary and cluttered but overall very pleasant.

The tour guide was able to cover everything the community provided for the residents. The staff met during the tour was friendly and very accommodating. This community is pet friendly and they also offer beautician services if the residents would like this service. Overall it was a wonderful place and i would recommend it.

This place is okay,and Is a beautiful set up.Moving here was not my choice,and I feel lonely sometimes and miss my neighborhood.I had neighbors I'd know for a long time and miss them.The staff here is very nice. The food is pretty good,however I would prefer more variation to the menu and more fruit.I'm very pleased with the kitchen staff they have lots of patience with the elderly.

I like this place the food is good,and I can't think of anything I dislike of this place.Everything has been good here so far.The staff are all fine people and good to talk with.Even the maintenance team is real good.House keepers are A1 and Pleasant

I like the staff ,everyone seems passionate about what they do.

What I find most unique and attractive about Orchard is it's informal culture.It is this "non-institutional" feet that was one of the original reasons that sold me on Orchard and solidified our choice for bringing my Mom(Laura) here.Margarita Mondays and solidified our choice for bringing my mom (Laura)here.Margarita Mondays-held out on the beautiful garden patio,is great example.One can informally meet other residences and their families in this relaxed environment.The mood is always upbeat and festive.Mom loves the camaraderie and the sociability of people enjoying themselves with others.She can feel the love.This is very special and it's value cannot be understated in regards to Mom's mood and well being.Mercy gives her all with every event,making sure everyone is engaged,happy, and entertained.Along with Kim,Sandy,Mary,Yvette, to name a few-they make all the difference in the world.Their passion is authentic and alive.And the reason why people feel uplifted.This is the essence of Orchard.Never Lose touch of this wonderful quality!.

My sister is doing as well as can be expected. We are pleased with all they have done for us. The community is well-kept, they keep her room and the facility very nice and clean. The staff is great, they have been very knowledgeable and caring. There are activities offered for the residents. The food is good, they serve nice meals. I know she is safe and getting good care. I would recommend this community.

Very good.The food is good they provide enough options during meal time.I would prefer larger breakfast.There are plenty of activities going on and caters to all residents individual needs.This place foster an environment conducive to family involvement.They encourage it! .They have some excellent staff here.

The people here are very friendly.We have lots of activities which I enjoy.

Food is improved with the new chef arrival great housekeepers and care staff.

Our experiences have been good and bad. My mother started out in the AL side of the community, but after leaving the building a couple of times, she has now been moved to the memory care side of the facility. We are trying to work through all of this and help her adjust to everything. This is really a great community and they are doing their best to care for her. There are nice activities for her when she is ready to participate. The food is decent, but I think the food down stairs is better. I wish they would had done a better assessment of her, so we didn't have to move her.

Nice place but limited on in-house services for longer term care

I think they do a great job at Arbor Terrace! The staff here is friendly and professional, and you can tell they really care about the residents that they work with. They treat the residents like family, and I really feel like my loved one is with people who are genuinely concerned for him. We pop in all the time unannounced and I always see the staff talking with the residents or doing little activities with them. They also do a pretty good job with the food! We're very satisfied with the care provided!

Wonderful nurses & staff. They take good care of me & my husband Howard.

It gets better everyday!

I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.

Meals are good. General cleanliness of place is good. Do like activities like bingo, Price Is Right, and scenic trips. Like to see more of it.

Very happy here.

I am very happy here.

I think Orchard does a really good job, really good job. Its so hard to please everyone, but Orchard does a really good job.