Phoenix Senior Living

We are happy there. Staff treats her well, clean, friendly residents, plenty to do.

It's a nice place. The staff is really nice. Every one knows your name

A few months ago I began searching for assisted living for mother. After touring and visiting facilities, I can say that [name removed] was the absolute best at helping me decide the level of care for mom and explaining how everything worked. She truly has her heart in it. I am so pleased with everyone that works there. They all work as a team to make the facility work well for the residents. The activities, the food, the maintenance and kindness they have for the residents is all amazing. I am relieved to know mom is safe and taken care of in every way. It is clean and has a comfortable atmosphere.

I called this community searching for my mom. The Director [name removed] was patient due to my ignorance. He explained the in's and outs of his place. My family could not move forward due to financial reasons. I would recommend this place to anyone just because of his willingness to help find affordable places that accept Medicare. I felt the need to make this review to help others.

They were very good to my dad. As for value , the cost was very good in the beginning but jumped quite a bit after 4 months. It is a very clean facility, friendly staff and great care of each resident. We also had a great experience with A Place for Mom! [name removed] was so helpful.

Our family has been very pleased with the level of care and service provided by a great team at The Retreat. The facility is always clean, and the staff meet you with a smile. Due to a loved one's urgent care needs we had to find a suitable facility quickly that could provide the care we needed after hospitalization and rehab. The Retreat staff made a difficult time easier to navigate.

Overall my mom has settled in very well, she has made some friends and the staff makes her feel welcome! I have interacted the most with [names removed] and they are fabulous. I have had some concerns with staff turnover and my mom has commented on that as well. But as a health care professional myself I understand the nature of the 'beast' as it were.

The facility is located in a great area and close to family. Staff are EXCELLENT! I would highly recommend The Neighborhood at Hopkinsville.

The staff was very accommodating to us having my mothers 90th birthday party there recently. They provided us a great spot for the party and came by and brought in other residents to wish her a happy birthday. All in all, they made it a very special day for her.

Very nice facility. Friendly and caring staff. They made a point to know my father's name from day one. They were great at communicating with me as well.

We are so pleased with the memory care center at the Phoenix At Milton. The staff is very professional, caring, and respectful to mom. The facility is well run and really nice. We find the Phoenix At Milton very affordable and an excellent value for the money. High recommend!

There is good communication between staff members and staff and families. Communication is important, but we also felt a sense of compassion. We've been in some places where it felt like there was very little caring.

I would say that they are clean, friendly, and quiet. But they seem under staffed and the food isn't good.

It was a good place to keep someone with memory issues that was otherwise able to function fairly independently - we appreciated it was a locked down facility without having to put him in memory care.

I researched several places to move my father who has dementia. The Phoenix at Hammond has been a blessing. He has thrived there. No matter what time or day I visit, he is clean, looks well, and is taken care of. Every staff member I have had contact with has been super nice and professional. The grounds and inside are always clean and well maintained. The staff are always working and helpful. I do not worry about my dad being here. If I want to check on him, I can call at any time and they let me know how he is. A Place for Mom was a super big help with finding The Phoenix and coordinating tours and answering all my questions.

My loved one is currently a resident at The Retreat at Loganville and the experience has been great. Everyone has been great. I hear that the meals are excellent most of the time. My loved one is very happy. She loves the activities, Bible study and her new friends. Based on the experience, I would recommend The Retreat at Loganville to others.

My mother is a resident at Seasons at Southpoint and she has no complaints. She loves the snacks and the coffee extras. My mother is very happy at Seasons at Southpoint. She says that she is treated like an "adult."

I have been very pleased with the facility. They try very hard to keep the residents occupied for the most part. They serve well balanced meals and snacks. The staff has been really great with my husband as he is one that doesn't stay still most of the time.

Clean, pretty, well-staffed facility. Delicious food.

[name removed] would be proud to have his mother live at "The Neighborhood at Madison"! Very clean facility with attractive surroundings. Staff is very friendly and willing to help when requested. We have been here for seven months. Quiet surroundings and good selection of meals. If currently looking for possible accommodations, you should include this location in your search.