Phoenix Senior Living

My mother has been living at The Neighborhood of Sheffield for almost 10 years. Under [name removed] leadership, the facility has grown into a top-notch, caring home for her. I enjoy visiting and am happy that my mom is well cared for. The facility is always clean and smells fresh. There are numerous activities Mom enjoys. Bingo and movie time in the small theatre, complete with popcorn, are two of her favorites. They have a van to transport residents to shopping venues and an on-site beauty shop for hair styling and manicures. The Neighborhood staff has been exceptional at keeping me informed of any changes in my mother’s health that require a doctor’s visit or additional care. Most of all, I am so pleased with the true caring and kindness of [name removed] and her staff. They interact with her daily and notice small things that may take me longer to pick up on, as I don’t get to see her every day. [name removed] knows the residents and their families personally. We know we can reach her

One thing that stood out the most is the quick maintenance response. The apartment size is great. Have not participated in any activities, but I see all the flyers for outing and activities, so I guess it's great.

The staff at The Terrace go above and beyond to take care of your love one. It is very clean and they have the friendliess staff. My dad was worried about being put into an asssisted living facility but he loves it there. If you want someone to look after you or a love one this is definitly the place to be.

We have been here just a few weeks but we have had an excellent experience. Staff is very helpful. Food is very good. Building is clean. They take care of our laundry. Make sure everything's going good. They clean the rooms for us. Things like that. Overall, it's a fantastic experience here.

They are friendly yet professional. Maintenance responds quickly when needed. The facility is attractive and provides several rooms for activities. There is a very nice restaurant. The grounds are well maintained and the main entrance area is beautiful and inviting.

This is a 5 Star facility as far as I am concerned, the staff is top notch. I looked at several facilities and I believe my choice was an excellent one. There are a variety of apartments from studio to 2 bedrooms in size ... And very well maintained. All menus have options available for all meals. The dining room is large and well lit and airy.

Activities calendar looked great- my mother is a recluse, however, and does not engage. I have dealt minimally with staff- I visited only one time, and most seemed very friendly and helpful. My scores, unfortunately, are based on very limited information due to me being out of state and only the one visit.

For me... -mom always clean and dressed daily. Her feeding & incontinent needs are very well managed -Safe & secure environment for seniors -individualized care plans that are routinely updated -Hoyer lifts allowed -frequent family events -caring, experienced, permanent staff (it's not a revolving door of agency caregivers) -optional services available (hair, mani/pedi, podiatrist, dentist, PT/OT/ST, etc) -pet friendly -outside areas & walking path -daily activities -evening activities -close to grocery store, CVS, and restaurants -WiFi TV & internet access -easy application & move-in process -well maintained property: always looks and smells nice! -no hidden monthly fees

The faculty/staff is VERY friendly and willing to assist. That has been our experience. The room sizes suffice. Not too big and not too small. They're good.

The place was perfect for her. My family signed real quick She has a wonderful room Or but she's just not the type, but there's so many things to do. She just does not participate. It is such a wonderful resource. There are drivers to take her to the salon, it's so nice.

5 stars for all. Grandpa enjoyed his stay there. The Facility was clean. He enjoyed the food and Staff was very friendly. We will definitely use them again in the future, should we need Respite care for Grandpa.

5 on all of them! The Bungalows has been a great experience! [name removed]is very attentive, helpful and quick to handle any issues.

When caregiving they say you have to put the oxygen mask on yourself first. But sometimes you’re spread so thin it doesn’t seem possible. Meeting with [name removed] and all the staff at The Retreat at Sandy Springs has given me hope, flexibility, and the space I need to be a better caregiver and a more fun daughter to my dad. I’m so thankful for this opportunity to provide a safe and caring living situation that allows him to thrive and continue to connect with the community. For the first time in months, I’m feeling supported and secure in knowing we have an excellent home going forward for him.

The staff were very warm and welcoming. It's a very nice facility. Clean smelling. Loved the rehab area and therapists.

Before my mom passed away, [name removed] from Seasons continued to check in with me every few weeks, always offering her support and kindness. I kept telling her that mom was doing great—but the truth was, we were slowly losing her. We had placed my mom in another facility, and looking back, I wish so much that we had chosen Seasons instead. The love, compassion, and genuine care they show for their residents is something truly special. [name removed] continued follow-up, even when we weren’t part of the Seasons community yet, showed me just how deeply they care. If you’re looking for a place where your loved one will be treated with true dignity and warmth, don’t overlook Seasons. They have a heart for this work, and it shows. If you're searching for a place that truly cares, don’t overlook Seasons. They are amazing.

My mother-in-law is in one of the cottages. The staff is very friendly and helpful. She has met a lot of nice people and enjoys participating in many of the activities they offer. They offered lunch 5 days a week when she moved in but they changed the meals to an outside caterer. They have to order and pay separately for their meals now. The meal they originally offered were not always to their liking. The catered meals are usually good.

I took a tour of the property today, led by [name removed]. [name removed] was warm, welcoming, and very personable. It felt like I was talking to a friend. There was no pressure, and he patiently explained all of the information I will need to make an informed decision. The facility itself is simply amazing. It has a very open floor plan and really nothing like I've ever seen. The rooms truly are spacious apartments - giving residents a since of independence and dignity, while the ample amenities give a since of community. I highly recommend you check it out!

The facility is kept very clean and there is never a smell. The facility is beautiful all around. I love that table mates are assigned so that residents have a group to eat with daily and get to know. The staff is very friendly and accommodating.

I am able to text the Director about any potential issues and she takes care of them right away. The new activities director makes it a point to go and get mom out of her room for all activities. It took a while to get the aids to understand that, even though mom seemed like a normal functioning person, she still needed reminders and supervision while doing things like showering. But that seems to be taken care of now.

I love how clean it is. My mom's room is cleaned daily which is a huge difference from her last place The Terraces at Via Verde. The staff really understands her condition and doesn't blow anything out of proportion. They know how to redirect and are able to calm my mom down when she gets agitated which is going to happen with her condition . The activities director [name removed] is wonderful. She texts me regularly and will send me pictures of my mom doing activities or out on field trips. Now that it's warmer they spend time outside on their beautiful patio or field trips for ice cream or to visit the fire department. Oh and they have a local school that visits on all the holidays and the residents love that.