Phoenix Senior Living

I can’t say enough positive things about [removed name] and the incredible work she does at the facility. She consistently goes above and beyond what is expected, showing genuine compassion, patience, and respect to every resident that she comes in contact with. It’s clear this is more than just a job to her- it’s a calling. Hailey takes the time to truly understand each family’s needs, which makes a meaningful difference for residents. Her attention to detail, calm demeanor, and ability to handle challenging situations with kindness and professionalism is truly admirable.

I was very impressed with the quality and condition of the building. The staff was very professional and friendly. The food looked great but I did not get to try the food. I also was impressed with the affordable prices of the home.

My aunt lives at the Phoenix at Hammond. Although she is pleasantly confused, she is always happy, clean, and well cared for. The staff is very open to making anything happen when we have a request. There isn't a better place for your loved one(s).

Your was great! [removed name] is very knowledgeable and helpful! I viewed the model room and got to speak with some of the residents. Staff greeted us as we toured the facility. There were activities going on. Overall liked the facility!

I can not say enough about the pearl! They have been absolutely wonderful! I have never had the first complaint. They have became like family. The entire staff is wonderful and caring. I could name names of who is so good but I would have to list the entire staff.

very professional but still friendly and welcoming, both staff and residents. requiring 200 characters discourages me from continuing.

The facility is a 5 on cleanliness, but our loved ones apartment is 3. The activities receive a 4 because our loved one does not attend. What we do like about the community is that it is small and everyone works together as a team. Yes, we would recommend The Retreat at Jasper

I had a great experience. My sister passed away there on [date removed]. They couldn't have been any kinder.

Overall great. The dining room is fantastic, but everything has been very good. My mother looks forward to meals for the first time in many months.

We recently moved our mother from another facility to Legacy Heights Memory Care and we couldn't be happier. The Sales Director is an exceptional communicator and guided us through the process. The Executive Director is very friendly and hands on, the care team are seasoned pros. Mom is very happy with the meals and has made many friends.

Everyone at The Retreat has been most thoughtful from the first visit. This includes the reception desk, dining room help, people who arrive after a resident pushes a button, recreation director, nurses, physical therapy and housekeeping. I hope that I have not forgotten anyone. My friend made an excellent choice when she chose The Retreat.

Wonderful facility. Clean . Employees so nice and supportive. Lot of activities for residents. Caring and Helpful. Have a great routine schedule for residents. Medical staff very efficient and informative. Love the administrative staff. Great place for mom!

The people are friendly. The accommodations are much like a home feel. Nice views from windows. Lots of outdoor spaces. Extra help is provided in a flexible program which is a plus The food is very well prepared and balanced.

I am an outside caregiver that comes in to help some of the residents. As I am going through the halls and talking with people I am really liking what I’m seeing and hearing. I have actually said more than a few times that when I get older if I need a place to go I would come here to live. It is always clean and well ran, even when mishaps happen within an hour they have a solution and all of the residents are aware. Any resident I talk to talks highly of this place as well, it runs really good. The kitchen also always smells amazing and gives their residents a lot of great choices, sometimes I’m tempted to ask for some. Overall I would recommend this place to work at, with, and live at as well.

Needing to move my mom to be closer to me after a stroke and rehab. From the minute I met with [removed name] and had the tour of Legacy Heights, I knew we had found the right place! I am so looking forward to the activities and social engagements that my mom will have access to. The facility itself is light, bright, cheery, and truly feels like “home.” Mom is EXCITED and ready to move in next week! Thanks to everyone at Legacy Heights. I know I am leaving Mom in great hands!

This is not a new facility so it's not full of glamor. But it is well kept and comfortable. My sister and I had lunch there on our tour, just testing the food. It was really good. I would say served with love but I would say that about everything they do. The receptionist and maintenance workers are warm and extra helpful. The nursing staff really cares about the residents. I was in and out a lot and never heard any grumbling. This place feels like a real community. I would not hesitate to recommend it.

After much research into several other Senior Living Communities, it was easy to choose Legacy! [removed name] is the Assistance Dir. and she and [removed name], Dir. are phenomenal. The tour [removed name] gave and all the detail was so helpful. We love visiting my stepmom who has now been at Legacy for two months and she is doing much better. She has dementia and being at Legacy we have witnessed her come out of her shell, she is happy, well fed, even put on some much-needed weight, and she has made friends and she herself tells us how much she loves living at Legacy. She loves the Friday pianists and all of the other activities that take place regularly. She was recently in a cooking class. My stepmom now has a chance at a happy life while living with dementia. My family is grateful for [removed name]and the Care Staff, [removed name] and [removed name] at the Front Desk to name a couple. I recommend Legacy to others looking to find a reputable care facility with caring staff and well-equipped licensed doctors.

They would all be 5 except maybe a 4 for management. Overall very good. The apartments are spacious, walls are concrete so no sound issues, 10 ft ceilings. Follow through is sometimes lacking. I have met several newcomers and they are still coming.

We have spacious rooms with kitchens, bathrooms and walk in closets. We are allowed to keep our pets at the facility, dogs, cats birds. We are surrounded by beautiful, well cared for grounds. Our food, All 3 meals , are provided for us. Our food is delicious. We have options to dine alone in our apartment or dine with other residents. We have guest entertainment provided for us. We live in a beautiful building. The building is designed to be comfortable and home like. Everyone on staff and residents alike are considerate and polite. We have cleaning and laundry staff available. We also have laundry rooms with washing machines and driers if we prefer. If we have need of anything our supervisor and events coordinator are always available. I am very happy here! Try us, you’ll love it here!

We felt legacy was very clean and bright. Great location. We were impressed that [name removed], who met with us and gave us the tour, knew the residents names! She was caring and friendly. Legacy is our top choice when the time comes we need to make a change for our loved one.