Phoenix Senior Living

They were absolutely wonderful to my husband. The staff was very nice and helpful. They allowed me to bring his meals into the room so I could eat with him and our son. They certainly went out of their way to accommodate us. All the staff, including the office staff, were exceptional. They truly let us just be ourselves, which was very nice. I hadn't tried the food, but my loved one ate everything and seemed to enjoy it. In comparison to other places, I thought they were very fairly priced. They were very careful with Covid safety protocols and required masks to be worn. You also had to be buzzed in and couldn't just walk into the place, and that helped keep all of the people who were there safe.

Myrtle Beach Manor looked like a great facility. The staff were excellent and gave our family a really good tour. The reason we did not choose this facility was because once care increased our loved one would have to move rooms. We wanted her room to be personalized and for her to feel as comfortable as possible so we did not want her to eventually have to move once she needed more dementia care.

The staff was very friendly and helpful, it was very clean, the rooms were neat and the beauty shop was very nice and clean. I was very impressed!

Well maintained community with awesome staff and friendly residents. This is a community that I would love to place a family member in.

We had a great tour with The Bungalows. The reason we did not choose them was because we could not get a good breakdown from the staff about the levels of care that they provided. Their price was also about to increase. I felt she would have gotten good care here, but we needed a detailed list.

What I like about The Bungalows is they really do take care of your loved one. I haven't had any worries with my mom, even when she has had problems they were also there to help with everything and check on her. As a daughter it's reassuring to know that my mom is being taken care of, especially if I can't be there all the time.

We are very happy with everything so far and things are working out great. The staff are super friendly. We take our dad out a lot and visit a lot. When we come back at night sometimes we do have to wait for someone to let us in. They do have a lot of activities provided in memory care such as arts and crafts, they try to do ice cream socials, bowling with blow up pins, entertainment that comes in, service animals weekly, etc. so they are definitely staying busy. They provide calendars of weekly activities so we know what is going on. My dad gets his hair cut and nails trimmed every couple of weeks so they are taking good care of him. I would absolutely recommend Legacy Heights to others.

We chose Summit Place of Mooresville because it was the closest to my house so I could walk there if I had to. They were also able to handle his diabetic needs as well. It is a smaller facility which we felt he would get more one on one attention and care. A lot of the staff has been here quite a while so they do not seem to have the turnover that most other facilities have right now. With the food they get choices for each of the 3 meals, if he does not like any choices on the menu, he can always select to have something off of the alternate menu. The meals are served on dishes with real silverware. He prefers to eat in his room and they bring it to him without any charge, it is always hot when he gets it. I would recommend them to others looking.

The meals and dining service sometimes can be a hit or a miss, but they do have different activities going on which our loved one has taken advantage of a few. The value for the money is good and we would recommend them to others based on the experience we have had so far. However they could make an improvement with the security of their apartments. Our loved one has had some serious trouble with the lock and handle on the apartment door. They are just not up to modern standards.

I can’t say enough about the Terrace! The process was so smooth with (name removed) guiding us through the paperwork, interview, moving etc. My mom has been there a year now. She is well loved by everyone and the activities director, (name removed) keeps her busy with amazing crafts and other activities! Wonderful staff from reception, aides to nurses. It brings our family peace knowing she is In a safe , loving environment!! We are grateful!

My father was a resident here and I would highly recommend this community. My loved one was completely against assisted living and he went from not wanting to be here to this being his goal and wanting to get to back to his friends as soon as possible. He made friends and liked being here. The staff were amazing and like family to me and my loved one.

After looking at about six facilities I decided on the Retreat at Lady’s Island. This proved to be one the best decisions I have ever made. The Retreat is maintained impeccably, the food is exceptional and most of all the staff is amazing. My wife is treated like family. Honestly, this place exceeded my wildest expectations. Don’t think I’ve ever been associated with or have known an organization with so many pleasant and competent people who genuinely love their work. God’s work.

Legacy Heights is the correct place for our loved one. There was a delay getting her moved in due to a wound that needed to be healed so we haven't experience much. However the head nurse came with us to every single important to get updates on how the wound was healing to see if they were able to get our loved one moved in to the community since they are not able to take a level 3 wound. The wound healed significantly and we were able to get our loved one moved in. They have exceptional services, and we are just blown away. They are very responsive and all the staff seem to be on the same page. The staff and residents are all super friendly.

I would recommend the community to others for their loved ones. This is a clean, safe community for my loved one. The one complaint my loved one has in the food. It takes too long to get served and the food isn't tasty to them. The staff have been good to work with if we have questions or concerns. [Name removed] has been A+ and has been able to assist the residents with their technology concerns.

Send everybody here! They are phenomenal as far as cleanliness, and the staff members truly care. They pulled out a legitimate red carpet when my loved one moved in and had a sign up that said "Welcome." It was amazing to see the level of love and warmth they had - not just the staff but the people who lived there as well. They were really sweet, and you could tell they were really happy and well cared for. Everybody there just had the best demeanor.

Our experience has been really good so far, the staff and the care services are wonderful. They have the proper lift systems like a hoyer to assist our loved one when needed. The community is newer so it is beautiful, very nice and overall we would recommend to others.

This is a really nice community. Everyone was super nice and they try to get you involved in things and keep you up to date. It is not always the same activities they do a lot of different things. My loved ones conditions changed and she had to be relocated but I really wish she could have stayed for longer. The building is multiple stories but don't let you push you away this is still a great place.

One of the things I really liked about The Phoenix at Braselton was the fact that assisted living and independent living residents were together so it kind of brought life to the facility. The apartments are separate, but they still congregate in the same areas. The room sizes are excellent compared to other places that we were looking into. I would highly recommend the facility to others.

This community was wonderful. My loved one went here for rehabilitation. They kept me informed and always had daily updates. My loved one was great here.

The value for the money is great, I think it is a steal for what is provided. The facility has a bright and upbeat atmosphere which is what stuck out most to us during the tour. The best thing about this place is the director, she is the most energetic and engaging person. The staff love her, the residents love her, it all just comes back to how she runs things. I would 100 % recommend The Neighborhood of Somerset to others looking.