Phoenix Senior Living

I thoroughly enjoyed my tour and the Community Engagement Director, [name removed] was absolutely pleasant, professional and cordial in every way!

My mother is a resident at Arbor Terrace Cascade. The facility is beautifully decorated. Everything is always fresh and clean. I cannot say enough good things about the staff. They treat my mother like family, always pleasant and helpful. There are a variety of daily activities that keep my mom active and busy. My mother is 97 years old and I feel very comfortable with her living situation knowing that she is well taken care of and for that I am thankful.

The community can handle all types of memory issues. Communication was great between the staff and our family. They kept us well informed and up to date. I would recommend this community for all type of memory care issues.

They were phenomenal. I actually just referred someone here yesterday. Compared to other places I looked at, it was on the higher end as far as price goes. But for what we needed, it was perfect. The Phoenix was professional, caring , clean, state-of-the-art. They made a very difficult time a lot easier.

We moved our loved one to the community recently. They rushed to make sure my loved one was diagnosed with COVID, and the community nurses were quick to recommend a treatment to the doctor at the hospital. This was so impressive to us.

Great tour and very kind staff. The facility is too far out. We need to be closer to our drs. and family.

I love Phoenix. This is a top notch community. Communication is very important. Affordable for top notch. My mom has been here since [date removed] and I am very very satisfied. The staff is professional, very attentive, friendly, and meet all my needs and requests in a very timely manner. When I get a phone message giving me an update on mom, it is not just short, it is detailed and I feel they go above and beyond and that just tells me they are passionate about what they do and that is the key. [name removed] the Executive is on the ball and always great to work with, no question.

The staff has been very responsive that we have requested. Aesthetically I liked the way it looked and current decor. The rooms are a good size. The care staff are great.

My good friend is there and is very happy. She at first had to go into the memory care side, but after she was leveled out on her medicine. the staff noticed the positive change and proactively told us she should move into the personal care side. She now participates in her group activities and really enjoys it. The great staff there was able to get her through her bout with Covid. I would definitely recommend.

The community has a great activities director. The overall atmosphere, level of care is more like a home feel than a community at The Retreat at Canton.

I would say to try this community out. You should call and talk to the community if you need care. This has a good home feel, good setting, and feels like family.

This facility made the best out of a bad situation, The were so caring, compationate, and took good care of my loved one. The communication was good they kept us well informed. I would recommend this facility to others

I moved in to the Phoenix at Milton earlier this year. My expectations have far been exceeded! The facility feels and looks very luxurious so that drew me in at first, but it's really the people who make this feel like home to me. I am very happy here and feel very safe and loved. I have had some hardships this year and the facility has been overly accommodating and concerned for my well-being and mental health and happiness. You can tell they really care about their residents. It feels like home and feels like family here.

The care they provide is wonderful. The care level they can provide is limited. For Example they aren't able to draw blood on premises and certain other medical assistance. I would highly recommend this community, though. The food is excellent. The staff is very attentive. They are very responsive to the families with their questions or concerns.

[Name removed], the director, and her team are great! Very caring group and it's because of [name removed].

Due to COVID the activities are now limited, but beforehand they would play cards games and bingo, they would even take the residents out on little field trips around the community. They also had family night once a month where families could come and eat meals. the food they served was very good.

My husband was diagnosed with Alzheimer's in 2013. In 2018 it became necessary to place him in a more restrictive environment. After two unsuccessful placements. We were referred to the Phoenix at Milton, Georgia. It was a wonderful Senior Living facility. From their director to every staff member the focus is well by the well-being of the clients. They are patient, caring, innovative and transparent. I am confident my husband is in good hands and in a safe environment. During this difficult time Phoenix of Milton has done an outstanding job and of building my trust. The staff should be commended for their positive, happy, welcoming community.

Very friendly and warm staff. Excellent tour and facility. Check all of the boxes for me on the higher tier of pricing. Middle tier of service is a definite bonus and very thoughtful and well-planned range of services. Loved the rooms and common areas as well.

When we first toured this community it was very clean, and the staff members were super friendly. The location of this community is pretty close to home which was a part of the deciding factor. The have puzzles, games, and exercise classes for the residents to participate in.

We looked at 4 other facilities. We chose The Pearl At Dallas because it is an all memory care facility so he was not mixed in with other people. We also liked the size of the facility, it is split into 2 neighborhoods as they call them. Both neighborhoods are HUGE. He had so much room to walk around, even during the pandemic. They had 2 pretty gardens outside as well. The room sizes here are a little on the smaller side, but compared to what we saw they seemed to be on par. The bathrooms are larger and have walk in showers than others we saw. Before the pandemic, I met my dad for dinner and he always ate his food. Most residents I saw ate their food and I never heard complaints. They always had sugar free ice cream for the residents and that made my dads night. The staff members went out of their way to get residents involved in different activities. I would absolutely recommend. My father was in here for 6 months, but even during the pandemic they set up video calls, got new equipment to set up these calls, and window visits. I cannot speak more highly of them.