Phoenix Senior Living

Louis, a caregiver at The Phoenix at Milton, is the most compassionate person I have ever known. His care for the residents is outstanding!! The Phoenix at Milton is blessed to have him on their staff.

I toured this community and ultimately ended up choosing this place. The Executive Director and his staff was excellent in making me feel at home. The sales gal was extremely helpful and never said anything negative about anyone else that I was touring, which really says a lot about someone. The Wellness Director was extremely knowledgeable. I saw first hand how he handled residents, especially in the Alzheimer's care unit. The care staff was so welcoming and helpful. Even the maintenance man was detailed when we moved in. Even down to the light bulbs being the same color. I'm not sure what it looked like before, but the renovations they have done really made it feel like a home.

Very beautiful. Independent living is the only available facility at this time.

Beautiful facility specializing in Memory Care, furnished rooms, Spa, Beauty Parlor and very nice courtyard. Premier memory care facility safe and secure.

Outstanding facility for memory challenged residents. Staff is friendly, gentle, kind and respectful of the residents and always ready to lend a helping hand. Daily routine and activities are well planned and executed. Facility and grounds are always well maintained, clean and comfortable. My mother adjusted well to her new environment and our family is more than pleased with our decision to move her to the Pearl at Jamestown. We highly recommend for anyone with memory issues.

Beautiful facility. Lots of windows to let in light. Staff was very interactive with the residents I saw. Most of the memory care residents were out sitting in the common area waiting on lunch. While I looked at the daily menus I did not see a real meal.

I brought my father here from Cincinnati to live after my stepmother passed away and he needed ongoing care. The staff at Sunrise was very good to him. They went above and beyond to make sure he had the extra's in life he wanted, even shopping for him at a local hardware store to get items he needed for his many projects. They had many special events throughout the year, and always recognized his veteran status on Veteran's Day. He made friends at Sunrise, both with the staff and residents, and felt very welcomed. Dad passed away recently, so he is no longer living there. But I have no regrets about my choice for a home for his last few years of life.

When I walked in I could tell this facility Is well taken care of. The residents had smiles on there faces getting along with others you can tell they enjoyed living there.

Management is very supportive of the employees. All who work at this facility are there for the Residents, They take pride in the what they do daily. I see a great demonstration of teamwork when I walk in.

I have friends and family here at Morningside of Branson Meadows. I would not want my parents anywhere else. The staff are friendly and cater to my parents every need. Thank you Morningside staff for all that you do.

I love this community. 10 minutes from my home. Interested in 2 seperate units for mom & aunt. 1 available 1bedroom(can be used as 2bedroom) only available @ this time.

This is a great community, especially the staff. They have a secret that should be a part of all the "Villages" around should have to take. The total atmosphere is warm and welcoming to us all.

The best! Thank you all for everything you do for [name removed] throughout the year! She loves all of you!

After four years at Westminster Canterbury on the Bay, in Virginia Beach, two of them in Enhanced Services or Assisted Living, I brought my mother to Durham, NC, near my home, after she suffered mini-strokes and required a different level of care. With her doctor's blessing and encouragement, I found a placement for her initially at Carillon on Durham on Garrett Rd. [Name removed] is the Executive Director there. Regrettably, mother's experience there was not a happy one, despite many caring individuals. I followed my intuition and immediately had mother placed on the waiting list at Seasons of Southpoint. She lived at Carillon from 10/15 until 12/16 and moved to Seasons on 12/16/2018 where she currently resides. She no longer lays in bed all day in backward clothes and underwear in disarray but is "clean, sweet-smelling and sanitary," enjoys meals like soup, shrimp and crabcakes, plays bingo, participates in movement activities, walks, is building relationships with other residents and staff and more! The strength of the adaptive Montessori activities program and its director, [Name removed], are major strengths of Seasons, as are its Executive Director, [Name removed], and other key personnel. All of the areas appear to work together congruently, smoothly. The system appears cohesive. The medication aids and nursing assistants work to have a team spirit. This was NOT present at Carillon. While Carillon identified its problems and is making changes, it was apparent to me that there was much disarray, disorganization and discord present in the Gardens (Alzheimers) unit and elsewhere, I suspect. Know that there IS NO PERFECT WORLD in LTC. However, Seasons of Southpoint is as close as it gets. It more than meets mother's needs in ALL of the areas above and in some cases FAR MORE than the having all of the "bells and whistles" provided at Westminster Canterbury on the Bay. One highlight of both Westminster Canterbury and Seasons is its workforce, including dietary, housekeeping, health care, activities, and other personnel. Again, the Executive Director, [Name removed], may be the glue that is responsible for the smooth operations of Seasons. While staffing is a problem throughout the industry, it appears that Seasons has a handle on how to manage staffing quality, stick to consistent scheduling and not run "short-staffed" on an on-going basis. This is a gift. Now, after nearly two months, I am relieved, largely, from the weight of the dismal experience at Carillon. It was a wrenching, angst-filled experience requiring me to exercise my Christian compassion, understanding, patience and WISDOM to help the staff at Carillon but to know the choice I had to make in the best interest of my mother. I hope I made a difference there, even as we left for Seasons. Interestingly, the Carillon CEO has not responded to my correspondence. Sincerely, [Name removed]

wonderful and friendly staff. always smiling.

The Pearl at Jamestown is a Family blessing. When someone in your family suffers with a disease like Dementia and your world is turned upside down, it's great to find a place with a group of caring people.. The immense challenges become overwhelming, and it's good to get support from a team that shares your concerns. It's hard handling the issues from the disease and choices are limited. The Pearl offers a special staff, a small facility, activities all day, most days, spiritual and emotional support, tasty meal plans, a privity room, key security just to name a few.. The staff members from the Pearl have been a gem, given guidance, most easy to talk with and supporting Mom's progress to settle in.

We are very thankful, especially when we were overwhelmed with mom’s issues and were able to find a wonderful place quickly

My mother was recently at Sunrise. ( 2950 Old Alabama road). This is a really great place with professional and caring staff members. I would definitely recommend this place to everyone who is looking for a place for relatives or friends. Cozy ambiance, good food! Thank you so much! [name removed]

Since my mother has moved to the Memory Care Center in Sunrise at Ivey Ridge, our family has felt very happy with her care. The staff is kind and understand her needs. [Name removed], the director, has been knowledgeable and supportive of my mother and our family's struggle with accepting what it right for my mother during this stage of her life.

This is a great place to live and to call home. Everyone is nice and friendly. All of the employees are nice and helpful.