Pegasus Senior Living, LLC

very quiet...everyone in their rooms. Would feel alone.

They really do a good job. I am a retired professor and I don’t grade very high. This is on the high end cost wise, but I’m pleased with what’s being offered. Some of the caregivers are three’s and some are five’s so that’s why it’s a four. I see other people participating in activities, so that’s good. I’ve been pretty happy with what they do. When I make requests I get good responses.

The only negative was actually with the marketing and sales force. We received poor information and had much miscommunication before moving in. Then move -in day was awful because that department TOTALLY dropped the ball. Once we let the facility director know what has happened things were fixed quickly.

This facility does not offer alz/dementia care , like their other campus'. but still interested in individual living for father.

Need one story community.

It's a nice place, the people are friendly. It would have been nice but, I had an experience with an employee that was just too much (they did let that employee go). I have a friend who has a parent here and they are happy, and they say the food is really good. There was one hallway that had a heavy urine odor.

It's clean. We had some troubles with the billing situation. There were some discrepencies as far as honoring promotion prices. Other than that, it's been going pretty well. It was in a prime location for our family, and our loved one enjoys the food!

Seems like a great place. We met with Brent on Saturday and got a tour. We've asked him to start the process of evaluation.

The people are friendly that are on the sales staff, the billing staff, the caregivers, they are great. The nursing supervisors however are not exceptional, they don't communicate with me very well. Response time can be a little slow, I think they just have too many people. The food isn't wonderful, the meat is often tough, and could use better quality of food. I would like to see people come and check in on my loved one a little more often.

Overall they've done a good job. It's a clean place, and the staff seem very nice. One area that could use a lot of improvement is the meal service. The dining service itself can be very slow. The food is decent, I'd rate it at around a 3 out of 5, and they have a nice salad bar.

Since my husband has not yet moved into his room, my evaluation is based on what I have see so far. I hope it is even better.

Very nice facility. Probably not financially workable. Referred me to Emeritus Baywood.

Beautiful facility, Dining room has garden views with waterfall. Apartments have full kitchens, large closets, good natural light and views of garden patio areas. Well equipped exercise area and pool with hot tub. Physical therapy facility on site. WII bowling and good variety of activities. House keeping every 2 weeks, would prefer weekly. Food: salmon was overcooked but the rest of the meal was excellent. Only one meal served on Sunday, brunch. Invited us to theater outing at Kauffman Center, complimentry

We looked at this community while looking into memory care options for my Dad. The facility itself looked very nice, but I don't think it would have been right for Dad. It was a larger community than what we were looking for, and I feel like with his memory issues it would have been very easy for Dad to get lost. The price ceiling was also very high. It started with an amount we could afford but could almost double based on increasing care needs.

The staff provided more relevant information in their materials and presentation than the other facilities giving a good overall impression of an assisted living type of community. The staff was friendly.

The care had been adequate. It's pretty much what my mom needed. I think activity wise they do have some but I would like to see more activities. They've got bingo and they'll have a movie night but each one of those is like once a week and just for one or two hours. My mom isn't able to take advantage of them when they have them just based on the limited amount and the times the do them. Other than that, I'm pretty happy with the way they're taking care of my mother.

The cleanliness and care seem to be very good. They have different charges. You have your basic charge and then your care charge on top of that. They have something going all the time. They have bingo, wine socials once a week or so, devotional services, movies, ice cream socials on Sunday afternoons. They have a good number of activities. They have their busses running to various places for the residents too.

My mother stayed at Freedom Pointe for 30 days. She is now back in her home and is very happy to be there. The environment was bright and clean. The staff was friendly and made every effort to meet her needs. I have and will continue to recommend this facility in the future.

They used to be Merrill Gardens. They were great but they can only provide so much care for assisted living so we ended up moving to a board and care home. The care staff was really good the place was really clean and nice. My parents enjoyed the food too so I would recommend them.

We looked at this when it was still the Merrill Gardens. I liked it and my mom and other siblings liked it. It was the oldest of the three places we looked at but it was well kept. I liked the dining situation. It was just like a restaurant. You had selections to choose from and breakfast wasn't from 8 - 9, it was from whenever they opened the dining room until lunch. Then it was open until 7 and you can go anytime - it was up to you. We really liked that feature.