Pegasus Senior Living, LLC

The transition process was very smooth and easy. There were no headaches to deal with. Everything was very stress-free and the whole process since getting them moved in has gone very good as well. I would recommend Brookdale Place at NorthPointe.

My parents have not moved in yet, and we are super excited about the move! The entire staff has made us feel welcomed from the beginning. We shopped around at other facilities, and this one is the cream of the crop!

The loved one of mine that is going to live there at Brookdale Place at NorthPointe has not checked in yet so much remains to be seen, but based on what I have been able to gather so far I believe it is going to be great. It is a very nice facility with friendly staff.

My Mom is in the independent living section of Brookdale Memorial City Community. She loves it there! The staff is very friendly and she is enjoying all of the activities available. When Mom first moved in we had some minor maintenance issues in her apartment, but they were addressed very promptly. The food is acceptable, and they do have a good variety. The service is prompt and a well organized staff. We have had no billing issues so far. A great place to live.

Communication could be improved regarding residents knowing about the activities or things to do. This is a great place otherwise and my dad is very happy with the facility.

The Hallway leading to the outside that the dogs are walked on smell like feces. The rest of the facility is great and clean just this one issue with the pets. Really don't want to give a low rating because overall it is a great place.

Could use name tags for residents and advertise Brookdale so the residents also remember.. My mother is pretty picky but the meals are very good. This was the best location to me and my brother incentive to save money.

This is a lovely facility, clean, active and well cared for. The apartments are roomy and very well appointed. Jon Xenos is very informed, relaxed and extremely easy to work with. This would be a great place to live.

Loved this facility. Gail's willingness to share her personal experiences were very helpful. Beautiful peaceful clean home for seniors with memory care needs.

Tour was excellent. Staff very friendly. Facility very clean and well keep. Residents seemed friendly and engaged with each other.

Very patient focused, caring staff. Location is great!

So far everything is going really well. The food is good, and the staff is good. They are very accommodating in the dining room if you have a request. So far I am very happy with it.

They are doing a great job over there. She is settling in and we have been very pleased so far. They are taking good care of her, and are very attentive. She says the food is okay, and we have eaten there a couple of times and it's not bad. I think they are providing very good service.

Our experience with Brookdale West University has been a very good one. We moved from out of state with my mother. The entire staff have been very welcoming and accommodating. The only issue we had was getting her housekeeping services started. That was quickly resolved and really was not a big deal. They really have gone above and beyond in every department. I highly recommend this facility!

I think they do an excellent job at Brookdale Parmer Lane! The facility itself is beautiful, and always well kept and clean. And the staff here are just wonderful, they are friendly, professional, and obviously really care about the people that they are taking care of. They also do a wonderful job with the food, my loved one can be quite a picky eater and I haven't heard any complaints. I never mind staying for a meal when I visit!

It's been excellent, I'm very happy with how it's going. the staff is very attentive and caring. I haven't had any complaints about food. She is happy there. They have transportation to doctors. The location was good, the price was competitive. They have made an effort to go above and beyond.

They seem to be doing a great job. It's excellent. They have really good food, and good choices, and it's open from 7-7, and you can come and order whenever you feel like eating. Everyday there is something different to do, a whole list of stuff. They have transportation to Dr. appointments on Tuesdays, and Thursdays. It really was the nicest place in town.

They are very thorough in orientation explaining everything that they have to offer. It is a very nice place with wonderful people. I have been very pleased with my experience with Horizon Bay Austin.

LOVE IT!!!! My 81 year-old Mom was not in good shape when we brought her to Freedom Pointe. She flourished and thrived at this facility. The staff was very friendly and offered personalized attention. If they would let me, I would live here. There are many activities and the nursing care and medication management was stellar! The only reason I had to move her to another facility was the distance. It was too far from where I'm living and I am the only family she has here. THANK YOU Freedom Pointe for giving my Mom the care she needed and for making her part of the family. We miss you all dearly.

Great facilities with lots of activities...Location perfect for family and friends visits. Apartments seem adequate with good little kitchens and seating areas. Came during lunch and it was a beehive of activity....great interaction between staff and residents. Lunch room served what appeared to be really great meals. Services to the Memorial City mall and hospitals still need verification but appear excellent. Price and specials are fair and will be on the list for my Mom to tour personally next week. Only downside could be that the apartments open up to the outside elements instead of an inside climate controlled hallway....rain, cold and heat....that could end up being a good thing in that it forces residents to get out into it but will have to see how my Mom views that.