Pegasus Senior Living, LLC

That was very nice but once again it was out of out price range. My dad went to see that two or three times and his comment was that there were all these sick people in the hallways. It was a lot of people parked in wheelchairs. I think they have a lot memory care patients there. I had no problem with it except for the expense part of it.

My mother is there and she is perfectly happy. I think the food could be better. It should be tastier than it is. Although they are working on their dining room, still their food could be better. Personally, I think they should have a medical person on staff for emergencies. My mother wasn't feeling good and it was a weekend and we had to call 911. I think that would be a really good thing for them to do. If they have a doctor on staff then maybe the people who want that service could have that service. I think that's a fair statement and I think it's important. Even though it's independent living, someone should be there. I think that would make all the difference. Maybe more people would want to move there.

This was a Merrill Gardens when I visited it. The rooms were bigger but they had the old style AC that is big and noisy. It was not as modern and they didn't have any grounds for the folks to walk around or do anything. They has assisted living as well as independent living so it felt more like an end than a new beginning. For my father, he's not ready for that. He's just ready to give up some of the maintenance of living alone in a house or apartment but he's not ready for assisted living.

The big plus about Merrill Garden is that you can eat your meals whenever you would like. The apartments I saw were gorgeous. Management was. Very courteous when I toured, and I did not feel any pressure whatsoever.

As a new resident I have observed the functioning of the staff at Merrill Gardens At Dunwoody and rate them as always friendly and helpfull. I would like to converse with Kitchen Staff to discuss recepies and cooking methods in a friendly face to face informal meeting.

This community is in a country club type setting. The food is ok, I had previously had the beef stew which was ok but the fish with almonds I had with steamed asparagus was really good. The community is very clean and just really beautiful. It really is pleasing to the eyes. They were able to offer us a private room for a semi-private price. They have had previous activities where they took them to a lake but since haven't really heard of anything like that anymore. I would like to see them keep the residents a little more active and engaged. Overall we are satisfied with them and would recommend Emeritus at Rancho Solano.

We have had some issues with Emeritus and are not pleased. Have tried to fix the issue and they just pass the blame back and will not take responsibility even after we have tied up the loose ends. We had chose this community because it was the only assisted living community in the area we were looking. We are disatisfied with our situation and will be removing loved one from this community.

My mother, who is 92, has lived at Freedom Pointe for over a year. The facility is pretty, clean and the employees are warm and caring. They have been responsive to my requests for most things pertaining to my mother. Mother complains about the food, but I can't verify that complaint. I think it is mostly being tired of eating the same meals, over and over. This could happen anywhere. My mother does not take advantage of ANY of the activites, so I can't rate them.

Both the assisted living and memory care facilities are-immaculately clean. Floors in hallways and rooms are mopped daily throughout, bathrooms are pristine. It never smells bad, as you walk down the halls. The laundry is done well and on schedule. Meals are always on time, balanced and tasty, for the most part, with limited substitutions available. The staff is personable and respectful to the residents and family members. My husband's placement in Memory Care has been appropriate, but he is higher functioning than most of the other residents, and has a hard time finding things to do. The group activities person is unimaginative and low energy. There are several residents I believe who would enjoy more active and fun activities, possibly engaging the observers. I also have concerns about the healthcare. It is not a skilled nursing facility, but the first-aid training of lower level medical personnel seems inadequate. I know that our experiences may not be the same as others', and mine are colored by the sadness of wishing my loved one didnd need this. Memory Care offers a monthly discussion group which I have enjoyed very much.

Did not need care I am independent, activities were ok, cleanliness was not great, apt size was 700 square foot small, was not happy and my rent was raised after 4 mths. The excuse was the living was factured on when you sign the lease!

3 because they missed giving my mom medicine one day and the activities that was listed on the planner daily was not followed. It's a nice place. The staff are nice. No issues with that. Facility is clean.

I should also mention the lack of salon/nail care is another burden for the supporting family. Not the level of assistance hoped for. There is a constant change in staff. I would not recommend

Room and facility is kept clean. I do not smell odors. The food could be better and the medical staff could be more sensitive to, and patient with the memory and dementia patients who are irritable because of their confusion from their condition. Yes... would recommend but there are others to evaluate as well.

I would recommend it for an independent person.

Food is really bad. Apartment is fine. Good layout and size. Some Staff could use a little more training

Management staff very business like, available to answer questions. Seems the focus is to keep the rooms full. Care staff are courteous and helpful in all areas of need. Sometimes a little slow to respond to a call, but there are a lot of people to care for. Medical staff very good. A lot of activities daily. Good at posting them and plenty of participation. Food is plentiful, three meals each day, but available anytime on request. Each meal lasts for an hour and a half, plenty of time to arrive in the dining room. Meals also can be delivered to your room. Each room is cleaned once a week. The staff will provide laundry service once a week. I only saw a one bedroom apartment, the room mom was in. It was roomy and laid out well with a small kitchenette. Overall opinion, one to ten, I would say seven. Mom passed on [Date Removed].

Since they are short-staffed and everyone is overtaxed, Some things do fall by the wayside once in awhile, but there are some things that are well done and there are some really good people that work there. I wish I could remember all their names to highlight them. Sometimes it takes a while to get the rooms cleaned. Sometimes it takes a while for the laundry to come back. Supposed to be a quick turnaround within a day or so, but sometimes it does take longer and things often disappear. When my mother first joined Evergreen back in [Date Removed], the food was pretty good. She used to praise the meals almost everyday. Now things are getting less and less fresh. I'm sure that it's due to budget cuts or supplier changes or something. I will highlight the activities. Kathryn does a wonderful job with this. They have music sometimes two to three times a week in the afternoon before dinner. My mother enjoys those very much. She also enjoys the book club service that they provide. Many of the AIDS are wonderful. I know they're doing a hard job and so I do my best to say thank you to them and show my appreciation for them every time I see them.

3 1/2 mostly because of the poor food offerings. My mother has ordered groceries because nothing tastes good and she was sick to her stomach twice so far. I really wish the quality and options were much much better

Brookdale was bought out by Pegasus so I'm hoping things improve. The washing machines and elevators were always broken with Brookdale. Once they forgot to pick my mom up after a Drs appointment. However, my mom loves it there!

Very negative experience secondary to their business practices. Badly overcharged and lied to. They give a move out date, and say there will be no further charge, and then they claim you owe them for at least two more weeks citing a different move out date than the one you agreed to.