Pegasus Senior Living, LLC

She seems to be very pleased. The only complaint about the food is that it isn't always hot when she gets it. They have two or three buildings that all come together in one dining room, so maybe they could work on that. There are activities that she joins in on. So far she seems pretty happy.

They take real good care of my dad. From the moment we took the tour we were very impressed. It was our first stop and no further stops were needed. If there are ever any issues, they let me know and we work through them together. Two thumbs up!

Overall, a great place for Dad to live. There are not as many CNA's on duty as we were led to believe by the sales person. However, Dad is not in jeopardy because of this. The food is not the best tasting and I have concerns about the nutritional aspects, as well. Everyone working here is very friendly and tries to be helpful. They go out of their way to try to include the residents in as many activities as possible.

For the most part we have been pleased. We have had some instances with some items being stolen. From what I understand that happens everywhere. The care, we have been pleased with. The facility overall is very clean, but the housekeeper does an average job. There are plenty of activities, and the food is okay, it's not home made, but the portions are adequate. There are some strange combinations that they serve, like a biscuit and scrambled eggs and crab cakes, that's a little different for dinner. They are in the middle of changing hands from Emeritus to Brookdale.

She happy, and she is doing something every time I come to see her, and she has made friends, but she's not feeling quite at home yet. It's the only place that had no dirt, and no smells, it's very clean. We love the staff, we are constantly getting updates and how she is doing. It's affordable for people that have to pay out of pocket, and it's one of the best places in the area. We looked at one place that was more expensive, and people think it's better because it's more, but this was a better fit. She actually loves the food, everything, it's never come cold. We are very happy with them.

Everyone is very friendly. This is my first experience with an assisted care facility so I don't have a lot to compare it to. My mother says that everyone is always very mindful of her, very willing to help, very kind. For those who participate, the activities are great. There are five or six activities every day, some in the facilities, some outside. In house they have Wii bowling, five card draw poker, exercise classes, bingo, scheduled trips to Balboa Island and Glen Ivy Health Spa. They have movie nights, with popcorn. They all know her mother's name, which is wonderful. If she forgets how to turn on the washing machine, all she has to do is ask for help. People are always saying hi, how are you, can I help you with anything. She is at level 1 care, which is the minimum. But when it comes to needing help with anything or asking questions, they are great. Also, the food is excellent. I did visit other facilities. The kitchen at Emeritus is open 7 AM until 7 PM. She doesn't have to rush down there for a meal. I think they've done a great job of trying to make it a home, as distinct from a dormitory like atmosphere. I'm very pleased.

The people who work at Emeritus are great caring people. Very knowledgeable about caring or the elderly and have many helpful ideas for the family members. They have an accurate amount of caregivers for the people living there who respond well and interact well with those living there and their families. The only down side that I have seen is the food quality. This could use some improvement and a bigger variety.

I don't really live nearby, so I am not there to see it much. I know that she is really happy with it. She doesn't have concerns or complaints about anything so far.

We visited last Thursday;Candis was delightful and spent a long time talking to us. She said that an ALF was not what we should be searching for at this time. I appreciated her honesty and willingness to help us. The facility and grounds are lovely and the staff and residents all seemed happy and content!

We liked the facility and the staff, but realized that we needed a facility with a continuum of care. If I was searching for an ILF I would put it on my list of final choices.

My experience with Horizon Bay North Richland Hills has been good. I'm pleased with the staff and the care they provide. The facility is well maintained, and overall, I'm satisfied with the services they offer.

My experience with Emeritus at Ridgeland Pointe has been excellent. I'm real pleased with their services. The staff is very friendly and accommodating. The facility is pretty clean. Overall I'm pleased with Emeritus at Ridgeland Pointe.

Very nice facility and staff. The new memory care area looks great. This is my second time to visit in 2 years. We would probably move mother here except there is no place for her to walk. The halls are short and there is no room outside to walk safely.

We toured this community when we were looking into care options for a loved one. This was a nice looking place, and although it is not what we ended up choosing they looked like they do a fine job here. It is a clean, well kept facility, and all of the staff we spoke with seemed very friendly and professional.

Our guide was very informative answered all our questions. Enjoyed the tour and we were pleased with the accommodations that are provide for the seniors, but a little pricey.

This was one of my top two when we were looking. It was really nice, but it was a little too independent for my loved one. They had kitchens in their rooms, which would have given my loved one the option to not go socialize in the dining room, and it may not have been safe for her. We needed something with just a little more care, and more room to transition as her care needs increased. Still was very nice.

Like any place they over promise and then try to back off once arrived. HZB-SM is an older building that has a great real home feel. The staff is very attentive but it is a business. Mom has early stages ALZ so moving has been very traumatic. My biggest let down is it seems they have not been able to help as well with "new" surroundings and getting that adjustment curve made. Instead they are suggesting move to memory care too often. I just feel this is being suggested to simplify their role. We are finally starting some therapy (only took 6 weeks to get services added) so hope this will make improvements. The food here is off the charts good and I have eaten with mom several times. They finally got the people mover repaired (took about a month) and off site excursions have began again. Wasn't told these were not happening when moved in. The off site component was a sales tool used in the beginning process. I do believe that the staff is looking after the residents in a professional manor but just lacking the extras touch. Everything is by the book - meds and such. I'm seeing that the typical staffing and spreading as thin as possible is also going on here like everywhere else. Don't get me wrong I'm very happy with the staff but feel I was promised more when still looking for a place but reality is now a different scale. The main core of the staff does exit the building at or around 5 pm as the 8 hour shift has gone. Maybe if they staged a few to start later and stay a little later it would be good. With ALZ patients you can't really have a redo and say well this place did a better job with adjustments. So I do ask myself if I'm judging the work they have done too harshly. Sales promises or one thing then reality and move forward. Bottom line mom is in a safe place, has good food and is being looked after. With her condition is she getting the best level of care - probably.

Great location and nice facility. Definitely an option for my mom.

We toured this community when we were looking into care options for a loved one. Overall this was a nice looking place. It seemed well kept and well managed, and the staff were friendly and professional. I don't think it would have been a good fit for my loved one, however. It was too big and too fancy for him, he mostly keeps to himself so many of the activities and amenities would have been wasted on him.

We used them for respite. We really only know about the memory care section. There were certain staff who irritated him. There were a couple of days a week that I knew he wasn't going to be happy. The memory care was adapted. It wasn't designed specifically for memory care, and there is a difference when you look at one that is designed that way. We have friends that are here and they love it. This just wasn't the best fit for us.