Paramount Senior Living

In Memory Impaired unit only a few private rooms, most are shared rooms. Nice, clean, pleasant aesthetic. However it felt more institutional and just bland. No real "spark" or connection. Therefore, don't feel my loved one would be best here.

Nice facility, very clean and friendly staff. Felt a little cold and business like more so than a family atmosphere, may have been the timing of the visit but there were not many residents out and about. Might need to go back at a different time to observe. Pricing was competitive and also offered discounts.

We had a pretty nice tour of this community. We toured it for my mother, and her needs. Everything went well, and everyone was kind to my family, and I. The experience was a good one, but we did find another community that met our needs better.

This is a nice community. The person I met during my tour was friendly. This community allows pets and offers transportation. I did not like that someone did not follow up with me on why they would not accept my loved one.

All of the nurses that I love have either left in the past couple of months or are retiring in a few months. They are the main reason that I have left my Mother at Paramount. There have been some senior staff changes in the last few months (and they opened the skilled nursing section about the same time) and the place is not as nice as it was when my Mom moved in over a year ago. There are seldom any activities for the residents in the dementia area - they are often short-staffed so most of the staff are merely trying to get the residents fed and to the bathroom. They used to do more crafts, manicures, have monthly entertainment come in, went out to lunch at a restaurant monthly, and had snacks on Saturday afternoons. Now they barely manage bingo. It's depressing to see the residents just sitting in the halls looking at each other, especially when Paramount has raised the rates twice this year and there is no improvement in the level of care to justify the increase. I feel like the dementia residents are treated much differently than the other residents.

I thought they were a nice facility. The price was not a fit for us and the layout of the room was not what we wanted. The rooms appeared to have no medical assistance. Rh facility was clean and odor free.

When i came for a tour of the community i was promised many things. At the moment i have been having a hard time trying to get services done for my loved one from the community. When i ask something to be done they just leave me hanging this is what i have been feeling. The community is nice and its clean. I really wish the staff would communicate much better.

Met with Jessica, Activity Director. Lots of energy & enthusiasm. Very caring with the residents. 2 levels w/ about 60 rooms. Nice little backyard w/ chairs, picnic tables & grill. Hair dresser & manicurist on site. Call buttons for help. Laundry.

We've had somewhat of a mixed experience with Emeritus at Wilburn Gardens. The facility itself looks nice enough, and now that our loved one has settled in she is getting to like the staff. For the most part they are friendly and caring. However there are a lot of areas they could stand to improve. Our loved one hasn't had anything good to say about the food, and she also complains about the lack of scheduling and communication from the staff regarding activities.

Facility was nice. Appreciate receiving the information packet. Facility not able to accommodate mom's needs now that she's been diagnosed with limited vision. Didn't tour patients rooms.

I thought that the policies were good. It generally sounded like a good place. I work in the carpentry field and the maintenance was not good, though. Paint didn't look so crisp, etc. The people were all in wheelchairs - it didn't seem like they were living life to the best of their ability. They didn't seem to have as much of a spark to them. It is a multistory unit and you had to use an elevator, which I didn't like.

Rooms only. No apartments.

Nice place.

I like what I saw there, they can accomadate my parents with two bedrooms a pantry and space for a living area and a more spacious bathroom.

Clean,nice knowledgable staff. However rooms are too small. No grounds to speak of.

Assisted Living facility. Transportation available to doctor.

Audry gave us a tour. The property is wonderful. This could be a great choice.

This facility was nice at the beginning but each month they raised the price for one reason or another. He had to room with a man who tried to keep the heat at 86 degrees. there were several issues we tried to get this fixed but it was not fixed. We had several items misplaced and I had to go and find them. The food was wonderful and some of the staff were very nice. I would not recommend

We were not very happy with the assistance that we received from this community. They are nice, but they seem to be very slow at responding to her needing help. The staff at times take too long. The staff does not help her with ordering her meals at meal time.This community is clean. They offer her to do activities, but she is not active. We have concerns on the increasing the amount financially for the cost of her care. We would suggest that other families tour this community for the care and the value to make sure that they are getting what they are paying for.

Wilburn must be the only place on the east coast without WIFI. It was very frustrating moving in to discover a week long wait for TV hook up and then have such a limited channel selection. And to learn that getting WIFI would ultimately cost $50 a month for the Comcast contract. There was a lot of confusion about medications and I'm still not confident that it's been solved. It took 6 hours to receive a requested med. The second night of my sister's stay, she fell going to the bathroom. She pressed her pendant many times before resorting to screaming loudly for help. She lay on the floor for an hour. The food is terrible. Powdered eggs or rice krispies for breakfast. No fruit.