Paramount Senior Living

We toured this community when we were looking into care options for a loved one. This was a very nice looking place, the staff all seemed very friendly, and the community was clean and well kept. This was one of our favorites that we toured, and would have been our second choice.

It's pretty clean, and the staff is mostly friendly. The response time, to concerns and requests could be improved. There could be a little more variety in the menu, and sometimes the food is a little, mushy, I hear.

It’s a very nice location. I like the facility. They need more staff, but everyone is very friendly. It’s hard to judge the value of cost, but I’m told it’s a comparable value. I’d like them to do more activities. If you can bring your loved one to the community first, meet the head nurse and the chef. Take advantage of opportunities to stay if offered. The food is a little bland, but okay.

They don't do custom meals for the clients needs. I chose this community because it was recommended and the cleanliness of it. Kind of expensive. Lots of activities.

This was nice and it was newer than Amerisist, a little brighter. The problem I had with them was with my mom, it had two floors with stairs and that was a concern.

This location was also excellent. I like the idea of sister facilities. I was told that if accessments in Va was done here I/my father would not have to be re-accessed in CA. very clean structure facilty activities all day. lookin for share suites very much in my fathers price range. I am waiting until next month to visit sister facilities in CA before decesitons are made

This was the favorite of the communities we visited. Staff was friendly, appeared to be a lot of activities going on and a lot of interaction between residents. Cost is considerably higher for Levels of Care than other two facilites we visited. Rooms were good size.

Liked what we saw room sizes were great. Big facility could be a little overwhelming.

Nice facility, caring staff. If we need assisted living (rather than independent) this is my first choice.

We were able to take a tour of this facility and we liked it the best so far.

pleased with what we heard and saw.

New mangaement has been put in place over the past six months. Almost all positions of leadership were changed, including the Dining room. The food has greatly improved. The facility has been completly remodeled as well.

Staffing on some shifts were better than others. Sometimes seemed short staffed while others were better. Always remember the facility is not a hospital even though they can provide a lot of personal care.

It was very nice experience overall. My mom seemed to enjoy herself. My only issue was the fact that I couldn't bring her medications in myself. I had to go through their Omnicare, which I found to be extremely more expensive than CVS, where I was getting them before.

This was a nice facility. We did a virtual tour so it was kind of hard to get a feel for everything but it was nice.

It took a while to get my mom to move to a community and it took a while to get her to leave her room then she started to enjoy the activities and socialization. Now she is back in her room so it is hard to go backward. But I understand they need to quarantine due to the virus. Expense is a big factor with all senior living, my mom has a studio room with no kitchen at all in her room. She also had some money taken from her purse. Activities were important in our decision so she could get the socialization she was not getting at home. She is getting assistance with showering and help in the morning to get going.

No matter what level they are all paying the same price. It was all white and like a maze. It's only a few years old, but I didn't like that they didn't have a nice courtyard. And it felt broken up and didn't have big rooms.

We liked pretty much everything about this except it seemed like when you got in the hallways, the hallways smelled, it didn't smell clean. The rooms were ncie, there wasn't any smell in them, the staff was friendly, the people that we talked to and we had an appointment to take her back there but didn't because of the smell.

Emeritus' strength lies with its people - wonderfully kind, friendly and helpful. That doesn't, however, excuse you from staying on top of things to make sure things happen as they should. While everyone has a smile, offers to help, is attentive and clearly cares, you do have to be involved by making sure you understand who is doing what, what is being done, how it's being done, whether it's being done in a timely manner, etc. I'm guessing this is true of every and any facility, but most of us enter these facilities without prior experience, so it's easy to make assumptions that the right hand always knows what the left hand is doing. Get to know the caregivers, be friendly and appreciative back, but ask questions and make sure you are involved in the process, and you'll have a good experience.

Preparing to bring the patient in went very good with all questions answered. However, there was a lack of support when bringing the patient in. The coordinator and maintenance were not there so many things we were told would be done when they got back several days later. No one showed up during the several hours moving the patient in and we were left to constantly go down stairs asking for help most of which we stumbled across hours later. There should be some procedures for welcoming the patient into the facility instead of leaving it exclusively up to the family. As an example, no one helped setting up the TV and we had to find the person to get the medicine arranged. Basically we were given the key and that's all. The facility itself was cleaned and the people there attentive to the patients.