Options For Senior America

Pro-active in finding care givers. Responsive to phone calls and emails. We were very fortunate to get a wonderful lady care giver from them early in the requirement phase. Answers any and all timesheet, billing questions, and care insurance questions. Good company to do business with.

Services have been reliable and helpful. My caregiver and I work well together.

Optimal responses to chaotic situations; when in the middle of crisis it's reassuring to know that you have someone to help formulate and implement your plan B. Daily life is difficult for us, simply with me being a full time caretaker for my wife, taking care of day to day living. However that also creates it's own challenge, when you find your self a single point of failure. Add to this volatile mix the impact of accumulated years on these old bones, and I woke one morning realizing that I had a ticking bomb. In keeping with life long training, I keep in mind Proper Prior Planning prevents P*ss Poor Performance, I knew I needed a change to the existing paradigm as sure as Thelma and Louise, I was headed over the cliff. That's where Options for Senior America comes in. From the start, working with [name removed] was like meeting a comfortable friend - the surprise was that it was the first time. She is great! Flexible and scalable solutions were worked out, and everything suddenly became calm. She offered experience and perspectives for what we had been thinking were unique showing us alternatives to address the challenges we were facing, as a single point of contact for all of these needs. By leveraging her experiences and bring to bear her skill sets demonstrating her expertise repeatedly and to good effect, [name removed] ook on the aspect of a Guardian Angel to help us with our insoluble problems. Without her skills and help, we would be floundering; now we have the kind quality and essential assistance we have been looking for. Kudos, Ms. [name removed].

We have used Options service twice and were very pleased with the care and the attention my husband received. The staff was friendly and kind and professional . The staff was attentive and recorded times for meals and medications received. It was important for us to feel they were understanding of our needs and the communication was good. It is a nice service that helps not only the elderly but also the caregiver having a bit of time when needed. I would definitely recommend this service and will use them again when in need.

My mother and I have been through a rough time finding dependable and reliable care givers for her. Doing it on your own is very hard because you don't know who to trust. (and we trusted the wrong people). I found a business card in the Post office with Options name and thought why not try...[Name removed] answered the phone and was so nice and transferred me to her boss, [name removed], she listened to my issues and trusted me she could find the right person (people) to help us. Well she did not lie! If one caregiver cannot come in than they send another. We have not had a caregiver we do not like, my mom loves them all. Highly recommend!

I was given several names of agencies from A Place for Mom. I contacted a few and decided to go with Options because of the breadth of assistance I received from them. So far I give them highest marks on all counts.

I have been worried about my mom having COPD, she lives alone and a hour or more away from us. The Branch manager and I have talked off and on for over a month, I finally had some time to meet with her and she actually traveled over an hour just to meet face to face. I was able to meet the two owners, brothers, that obviously know what they are doing to be hiring such skilled people. 30 years in business says a lot and the resources that the manager was able to give me were incredible. As a business owner myself I expect higher standards. I am getting that with Options! Feeling better knowing that Options will be there for my mom! Highly recommended!

Got Options name from the Departmenet on Aging Resource Guide. We did not contact other agencies as the initial contact was excellent with Options both Community Relations Manager and Care Coordinator.We will use Options again as we need to.

Excellent experience with 'Options for Senior America!" My mother is 90 years old and we needed just the right person to come in a few times a week to assist with bathing, meals, medication reminders and some light housekeeping. When I called this agency, they sent a nurse by the house the next day to find out details of what Mom needed. [name removed] , the nurse, was courteous, professional and friendly. They worked with our schedule and chose the right caregiver for Mom. My Mom is not very sociable or comfortable around strangers, but [name removed] , our caregiver, was very understanding and by the second visit, my Mom felt at ease. The office staff was quick to handle any calls or questions I had. I am so grateful for all the good help and efficiency from them.

They are flexible with hours and if my Mom is not happy with a caretaker, they will assign her a different one. I think the manager does a great job and I appreiate all that's being done for Mom's care.

[Name removed], the caregiver, is compassionate, dependable, competent and has a great attitude. The management is responsive to our needs even after- hours. Strongly recommended.

Flexibility, responsiveness to schedule changes are the best thing I like about Options.

My mother in law had several back surgeries over the last 2.5 years. We hired Options for Senior America to come in and work with her for 12 hour shifts daily. We were so pleased with the consistency of staffing and the ability to get the office staff anytime we needed them. Great Job Options!

I highly recommend Options for Senior America in Manassas, Virginia. [Name removed] and her team of excellent caregivers helped my husband and I at home as his Parkinson's Disease advanced over several months. When he had a stroke & went to a hospital setting, I called on her for help as I was confused and lost by the options being presented to us. She immediately came to evaluate our situation, gave me excellent guidance, and told me things I didn't know and would not have known to ask about. She then provided nighttime caregivers to help my husband get through the nights. AND THIS WAS ALL DONE OVER A WEEKEND, AT THE LAST MINUTE. Senior Options went above and beyond what might have been expected and just what one needs in a time of crisis. I don't know what I would have done without [name removed] & and her professional caregivers.

Very responsive to our family's needs. They get back to you promptly after-hours. Very pleased with their services.

Agency is not Medicare certified, thus the cost has become a challenge. But the care provided by both caregivers, [name removed] and [name removed], is great and the overall quality of the service is excellent.

The cost is expensive but people are great: Aides, branch staff as well as corporate staff are excellent and responsive to after-hours emergencies.

The quality assurance visits that are conducted by this company in person can be done via phone and/or on line. I generally give the Aides high marks. Of the 4 aides I have had, [name removed] is by far the best.

[Name removed], the Options Community Relations Manager at the La Plata office is amazing. She answered all my concerns. She gave me a source of peace. Overall quality is excellent!

I would highly recommend Options for Senior America. The director always gets back to you in a timely manner and the staff does an excellent job of meeting the needs of the patient.