Options For Senior America

Agency is not Medicare certified, thus the cost has become a challenge. But the care provided by both caregivers, [name removed] and [name removed], is great and the overall quality of the service is excellent.

The cost is expensive but people are great: Aides, branch staff as well as corporate staff are excellent and responsive to after-hours emergencies.

The quality assurance visits that are conducted by this company in person can be done via phone and/or on line. I generally give the Aides high marks. Of the 4 aides I have had, [name removed] is by far the best.

[Name removed], the Options Community Relations Manager at the La Plata office is amazing. She answered all my concerns. She gave me a source of peace. Overall quality is excellent!

I have in the past contacted Options. I came across them now through Angie's list. The services they provide seem to be a good fit.

I would highly recommend Options for Senior America. The director always gets back to you in a timely manner and the staff does an excellent job of meeting the needs of the patient.

I give them a rating of 5 all the way around, caregivers as well as staff. Excellent overall quality.

I got Options brochure at Ch Hall Veterans Home. What made me finally choose Options is that you had a suitable caregiver available and your company has been around for 30 years. Licensed by the State. [Name removed], the manager was very Knowledgeable and professional. So far so good.

Everything about this company is great. The care provider, branch staff and corporate staff, they all have been very responsive. Highly recommend them.

I called A Place For Mom and they gave me a few names of home care services in the Baltimore area. I contacted 3 agencies and when I reached Options, [name removed], the manager, was very responsive. He cares to help you find help for your loved one. The care providers they sent us were aware of their duties and the performance so far has been excellent.

I was looking for help for my brother who has schizophrenia and dementia and was told he could not stay at his assisted living in Va. anymore, I had no where to turn so I started at one agency in Laplata and that agency told me to go up to Options for Senior America. No sooner did I walk in (4:50pm on a Friday) that [name removed] met me asked me to sit down and explained what her company does. She could not help me with my brother but spent over 45 minutes with me explaining the different agencies that could. I left there knowing about grants that I never knew existed. With tears flowing, I asked her why she was doing this for me since she cannot help directly. Her response will last with me forever..."because you asked and you needed it", If anyone needs help with their family members please call [name removed] at Options.

Care Providers were excellent, office staff was very helpful and new manager is very compassionate about making sure services are provided as asked.

The Options team of Merrillville was so helpful an efficent in helping me get the care I needed. They found me a wonderful lady [Name removed]. She helped make my world a lot brighter an kind. We were able to do so many things I had not done in awhile. [Name removed], [Name removed] an [Name removed] know how to care for and provide a awesome an caring service for those in need. Sincerely, [Name removed]

We found this agency in the resource Book for seniors. I called 6 companies total and the reason I went with Options is the initial interaction with the manger [Name removed] as well as the professionalism and the responsiveness of their staff. For this I give them a rating of 5.

Great company. Excellent care givers. Like the adaptability and flexibility of the administration.

Beautiful people. Both care providers and staff.

Can't say enough great things about the care provider they sent us. She's an angel.

Excellent service!

My husband relates well with all providers. That is important to me.What I like most about Options is the overall dependability and friendliness of the providers. I have a high degree of trust in all care providers.

I have had 3 care providers from this this company and they were all very dependable and compassionate. The overall quality of their services has been very good.