Options For Senior America

What I like most about Options is your attentiveness. Thank you. No matter what, you are on it and concerned. [name removed], the caregiver, is great too. Not his fault, just a little more difficult to understand, especially for a 90-year old. But he cares and that's the most important part of the job!

Office staff very effective. Any staffing problems, [Name removed] works hard to accommodate! New employee called to introduce and to assist. The care provider [Name removed] is good. and the overall service is excellent.

The care provider [Name removed] was only a fill in and on an as needed basis few times. Enjoyed having new care provider [Name removed] . Spoke to the manager Katie regarding having [Name removed] permanent care provider going forward. My father-in-law loved having her. She goes above and beyond to help us out.

My 94 year old mother had been very independent until she had a fall. when we needed a caregiver for her ,Bridgette at Options For Senior America , Merrillville came thru for us. Her staff were all professional and made my mom very comfortable with care they provided. I can't thank them enough for setting us at ease , that mom was well taken care of.

Got Options name from the Internet. We spoke to few agencies but decided to go with Options because [Name removed], the Community Relations manager was compassionate and had a wonderful demeanor. Superb customer service. They went above and beyond. Overall experience so far is excellent.

We did an internet search in the Baltimore area and got few names of home care agencies from a senior advisor of A Place For Mom. We called and left messages and got a call back promptly from [Name removed], the manager of Options. The care givers they sent to care for my father were creative and thorough and their performance went above and beyond. Good communication with the office staff.

Best customer service from [Name removed], the care coordinator, and [Name removed], the community relations manager. [Name removed] has dropped by several times to check up. Both caregivers assigned to my mother are excellent and the staff is very responsive.

The overnight hourly rates are a bit high. A flat fee would be preferable, but the overall quality of the service is excellent. [Name removed], the care provider is great and the staff both at the local office and the corporate office are very responsive.

Both Care providers that were sent to my mother were very caring and did an excellent job. The management of this company was also very responsive to our needs.

My compliments to the service provided to me, my wife, [name removed] and over ten years with the family. The extended, personalized, and tremendous help that was provided by [name removed] for this time period was exceptional. Her continuous and never faltering assistance has been invaluable to myself, my wife and family.

I got the name of Options as well as a few other home care agencies from A Place For Mom advisor. I contacted these agencies but what made me finally choose Options is [name removed], the manager, weekly check back with us, He is a pleasure to deal with. [Name removed], the caregiver, was very responsive to our needs and fixed the initial problem right away. She addressed my concerns immediately and found us [name removed], the other caregiver, who is fantastic.

[Name removed], the care provider who assists me is very good, and the overall quality of Options services is excellent.

They deserve a 5 in all aspects of their home care services from caregivers to staff at branch and corporate office.

[Name removed] and [name removed], the 2 care providers for my father-in-law are just excellent. They are compassionate, dependable and competent. I like the responsiveness of this company and their quality assurance visits are beneficial.

[Name removed] and [name removed] are 2 excellent care providers. I like the responsiveness of the office staff and of the corporate staff. They always respond to after-hour emergencies. Highly recommend this agency.

I have 2 care givers who provide homecare services for me. The primary caregiver is excellent with great attitude and compassion. The relief caregiver is fair. But the overall services provided by Options are excellent.

Excellent overall quality of this agency's home care services. The care provider is competent, dependable, and has a great attitude and compassion.

Easy to contact, quality care givers, trust, respect, honesty. I feel comfortable when away from home.

[Name removed] does a very good job taking care of my house and me. At times she does things that I don't expect her to that makes the area more presentable. Plus she is always in a good mood.

[Name removed] and Team were amazing for us. Clearly wanted to help and provide the best care for my mother. Jumped in quickly when we needed help, coordinated with us and adapted to our needs. Will definitely be working with them in the future. Happy Client - [Name removed]