Oaks Senior Living

There's some things that I'l like to see a little more of. Sometimes I've found her alone in a room and it would be nice if they had her towards the community area so she could interact with the other ladies as best she can. They're working on it and I understand that they're not a unrsing home so they don't provide the 24 hour care. The activities are fine, she really likes them, especially the music. The menu could use improvement, she's not happy with it but she's always been a fussy eater anyways. It's a two way street: 1. Yes, they do need to improve the menu and I've heard it from other people tto and 2. she is a picky eater. We liked it because it was new, we kind of liked the whole set up and we found out through our research that it was one of the first places in the state of Georgia to have the full memory care license.

The people of A place for Mom are truly GOD's angels on earth. They take you by the hand and guide and lead you every step of the way till you have found the perfect place for your loved one. I am so-o-o glad I made the call and you will be too.

We chose this community because the location is close and convenient for our family. The interior of the community is very clean, bright and does not have the feel of an institution. Provides more of a residential type feel to it. Compared to the other community we were strongly considering, it just felt like Northlake's style was best suited for our loved one. Similar types of color and lighting she used at her home. We are very pleased with Northlake and would recommend it to anyone.

We chose Ashley River Plantation because we just felt it was the best fit for our loved one. Most of the staff is really outgoing and friendly but there is a few that really just aren’t as outgoing. The management is really outgoing and friendly. The therapy is excellent and most of the care managers are really good and you can just tell they have a passion for what they do, although there is a couple that just seemed like they are overwhelmed and seems like this type of jobs isn’t for them. Our loved one usually does not participate in many activities but ever since being here she tries to take part of as many as she can. We are very happy with our choice and would recommend it to anyone.

This is my first experience with a Memory Care Facility and I am satisfied. Marsh View Senior Living was competitively priced and the staff is very friendly.

My husband and I toured several local senior living facilities from Ellijay to Hiawassee, GA. We both knew this was the place for his mom and sister. Neither can live on their own anymore. We were able to get them a larger apartment type room since they are together. The staff has been nothing but welcoming and supportive. So many activities to participate in daily and overall just a lovely clean updated facility.

The staff have been very nice to us and I don't have any complaints about the facility itself. My only comments would be that billing has been incorrect a lot. I think they could do more activities or engagement with the memory care residents. I think for the price and what's available in town, I would recommend Oaks at Habersham to others looking.

I've only eaten there once. So hard to comment. It takes awhile to get use to how things are done. Today I found out laundry schedule so I could explain to my husband. So we're learning as we go. Workers are all very pleasant!!! All very caring, pleasant, and helpful!

Very generous with their time, explained everything well and never hesitated to answer questions – in person or over the phone, even on weekends and late night calls. This is the second time I have had a loved one be taken care of at The Oaks – would use them again.

As is somewhat typical with these type of facilities, there is a moderately high turnover rate of staff. Over the past year, Oaks has changed directors once, activities directors 3 times, and has a part time person at the desk. They have changed food service staff twice and have a hard time keeping more than one full time house keeper for residents rooms. My dad, who is the resident, said the food quality has gone down when they changed food service and they have to wait almost an hour to get their food after arriving in the dining room. Maybe that is normal, I don't know. Activities that are more stimulating such as a book club would be nice

The staff were great and I felt like they catered to my mom who can sometimes be difficult and when mom was in hospice at the facility. They were there to support not only my mom but me and all here family who stayed with mom round the clock. My family and will be forever grateful to the staff at the Conyers center.

This was the first out of home placement for our mom. It was a difficult decision for us to make and we had a very limited amount of time to make it. A Place for Mom was extremely helpful. The Oaks at Post Road has proven to be the right choice for our mom. I personally like the single level living space and open courtyard. The staff has been competent, professional, and caring.

The update is that all is well, and [name removed] is doing well. The care for her is good. She no longer can walk, nor stand. The only continued issue is the care of her clothes. Either it is missing or other clothing from other residents is mixed with her. Other than that, I give The Oaks an A.

Dad was at the Oaks in Pooler for about 3 years before his passing last month. Shortly after arriving there, The Oaks had new owners so many employees were going and new was coming. It has been in a constant state of change and movement of employees. They seem to be finding a good stride now. However, with all this going on with employees and management, I can truly say dad received great care. He had advanced dementia and was getting worse as time went on. As with dementia, he had anger issues and increasingly unable to do most daily tasks. They were quick to learn the best ways to deal with him with love and respect. The employees in the [facility removed]section showed a lot of patience as things got bad. I'm glad that he was there. It's a small area which was great to have eyes on him at all times. It was tough for me finding who to communicate with in management but the best for him. This was his 4 place after 5 years in other places. So I was glad to find the Oaks of Pooler which was the perfect place for him and he liked it there. Also, you should know that I recommend A Place for Mom to anyone who asks. Connecting with y'all gave me access and other information that totally changed things for us. You help take a lot of pressure and stress off of us for the last 3 years. Our saving grace and our angels! We will always be grateful to all of you!! Sincerely, [name removed]Demery proud daughter of[name removed]

It was a nice facility. Nice than any others at the time. And the location was convenient. I would recommend to others. In the beginning it was great but once COVID happened they got very short staffed and the care was terrible. So hard to say now.

We have been for a year now and we love it. They listen to all of our concerns and address them accordingly.

The facility "feels" clean and is pleasant to enter and tour around. That's a plus vs. other facilities. My mother in law says they often send her food that she can't eat. She has to have a fairly restrictive diet and they don't seem to remember that. They also sometimes seem to send out food that isn't a rounded meal, like they ran out and put on the plate whatever they still have in the kitchen. Not sure how often this happens but enough to start bothering her. And she not a complainer.

Staff is very helpful when I visited or called .. they have went out of their way to help my mom and us .. the only thing possibly on the downside is sometimes it seems they don't have the staff to accommodate and get my mom outside the facility .. she's in memory care . But I feel over all she's in an excellent environment and I would recommend them to others.

The people who work there are caring, understanding and helpful. This is a small facility and the staff gets to know the residents which is great. The small size is perfect for my husband who is introverted. There have been little issues along the way and everything has been (or is being) addressed in a timely and gracious manner.

They need a little more activities to keep residents especially in memory care engaged. However, based on the experience we have had, we would recommend this community to other families.