Oaks Senior Living

The facility is beautiful, well kept, however the care is not the best in Memory Care, I guess they do the best they can with the high turnover. I can't speak to assisted living.

Beautiful facility, well maintained, excellent staff that provides good care. We specifically chose OEL because of the value offered and location of the facility.

The staff interact with each other and with residents and visitors very professionally, yet with a personal touch that is very welcoming and warm. The atmosphere is very happy, cozy. All of the team are compassionate and genuinely concerned for the residents' wellness.

I would say the staff was very caring and friendly. I picked this community because it was close to my home.

I would recommend Oaks at Douglasville to most people. However, it was not a good fit for my Mother. The facility is very clean and most of the staff was wonderful. I found the head nurse to be somewhat inflexible when I tried to explain my Mother's needs. The move-in process was smooth. The meals were pretty good with an alternative menu if the resident does not like/want the planned meal.

We picked this community, because it was close to my sisters house. It's a nice place. Friendly. They could use some more employees.

I enjoyed the tour of the facility. I was pleased with the staff. The place looked clean and tidy. As I’m just beginning the search for a place for my mom., this was a good start. I look forward to potentially placing her here and having her close to me.

My loved one is currently a resident at Oaks at Douglasville. The cleanliness and care services are good. The friendliness and value for cost are great. My suggestion for improvement: provide more activities for the Memory Care residents. Overall, I would recommend this facility to family and friends.

Our experience with Oats at Tucker has been professional and attentive with our loved one. The staff was very helpful with all of our concerns, and they addressed all of our questions. The staff have made it comfortable for our loved one to adjust. They have gone over and beyond our expectations. The staff is pleasant and easy to work with.

There have been some aids who were very rude, don't want to help residents and have even said to a resident, "you don't need help." Every single time I bring any issue such as this to the attention of [name removed] or [name removed] they have been 100% excellent in trying to address the issue by weeding out the poor workers or by having a meeting. I could not ask for them to be more attentive and eager to address issues and to listen to complaints. They are A-1 at what they do and really do care. I do have concerns about no longer having a bus driver to take residents to Drs appointments. The deciding factor for us choosing The Oaks was because they had transportation to appointments. There is a rumor that they do not know if they will replace the bus driver who recently left and whether or not they would even continue transportation for Drs appointments and also, there is word that later this year transportation to appointments will stop completely. It seems in order to stay in competition with other assisted living fax they would need to continue with transportation to Drs appointments.

My Dad moved into The Oaks in April after living with several family members, and has found a loving community here. There are lots of activities and events to enjoy, and his apartment provides comfort and a place of his own. The staff are caring and supportive, and make sure his needs are met. Definitely a place to explore for your loved one.

Overall, staff appears to be caring. It would be helpful if Staff had a better system for welcoming and orienting residents when they enter the AL community.

I would tell others looking that you need to be firm in establishing lines of communication, especially WRT daily schedule, rhythms of the facility, care plan, who may speak with or for whom, and how best to interact with the staff particularly when the resident's memory and/or understanding of things may be suspect.

My loved one is a resident at Oaks at Oakland Plantation and things have been very good. It's the highest priced facility in Albany, but you get a lot more for the money. Based on previous experience with other facilities in Albany with other relatives, I was surprised at the top to bottom friendliness of the staff. It's refreshing to see that.

My mom loved the food, which was the highlight. She was there for two weeks, for respite care. The food was top notch. It was close by, which was the main reason. It was a good experience. I would recommend to other families.

Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well. I think communication from the staffing could use some improvement, especially when your loved ones are ill.

I would definitely recommend it. I already have to some friends moving their mother from CA. My loved one participates in Bingo, trivia, arts and crafts. He also enjoys the exercise. I compared several facilities in the surrounding areas Savannah, Pooler, Hilton Head and Bluffton. Assisted living is not inexpensive. I liked the fact that we were not charged for every little extra like some places.

I toured the Oaks at Grove Park and everything looked fine from our tour. This facility was similar to another great facility that we toured. Cleanliness and friendliness were good!

This is a very good community. We have had a very positive experience. The staff seem to care about the residents. The community is clean. The staff communication with the family has been very good. They keep us updated on our loved one, and they are responsive to our questions. There are three meals a day served to the residents. In assisted living there are choices for the residents to choose from for meals.

If you don't use the in house people or doctors, then it is hard to get information from the actual physician back to them. Communication with the physicians could definitely be improve on. Overall I would recommend Oaks at Towne Lake to others.