Oaks Senior Living

I would give them a 5. What we like the most about the community is that our loved one loves the food and the facility itself is very clean. The staff is very caring and patient with our loved one. Yes, we would recommend Oaks at Charleston to other families based on the experience.

We enjoyed the serenity, and calm. Not overly fussy. And our meal was excellent in there lovely dining area. The facility is very manageable without having to walk a longer distance than necessary for meals, or activities. Everyone was extremely helpful. There are plenty of activities for residents to take part in.

They have gone over and beyond helping us settle mother into her new apartment room. [name removed] is the director and she is such a joy to work with. I highly recommend Oaks at Conyers.

The overall experience, friendliness, and value for cost has been excellent. The cleanliness, care services, staff, meals and dining and the activities has been very good. Yes, we would recommend Oaks at Charleston to other families based on the experience so far.

From the grand expansive layout when we dove up and the many chairs lined up at the entrance, we were impressed with the attention given to provide for their guests. The large fireplace and many high back chairs in the common area was quite impressive. The monthly schedule on the wall, posted menu, large eating area with individual table settings, were clean, inviting, and welcoming. We didn't have the opportunity to view an empty room, because there were no vacancies, but were able to see the activities room which was very well stocked with art and craft supplies. The staff was attentive and showed us around the beautiful grounds. Our only disappointment was the prospect of being on a waiting list. A good sign that this is a highly desirable facility. A staff person was to call us the following day to discuss finances, but we didn't hear from them until several days later and after we had already made arrangements at another facility in Chattanooga.

I would recommend the service to others who are looking for quality accommodations for a loved one.

I give them a 5. Oaks at Conyers have been very helpful, friendly and affordable. My Aunt has acclimated very well into the facility.

The facility is clean and appropriately furnished for the residents. The atmosphere is calming and inviting. There are many activities scheduled each day for residents. The residents are friendly. The staff is friendly, professional and knowledgeable. They provided me with the information I needed to make an informed decision for my mother. They always respond to my questions and concerns in a timely manner. I appreciate that physical Therapy and speech-language pathology services are on site. Resident rooms are an appropriate size for my mother's needs with a rollator walker. My mother has frequently said, "The people here are nice and I like the food. When I first walked in the building for an initial site visit, I thought, "I could live here". When I brought a friend to visit my mother, she said the same thing.

The food is excellent and the staff is great. I would recommend it to others who are searching for a place for their loved one.

We toured the facility for our sister. [name removed] was fantastic, responsive and informative. The facility is nice and charming. The rooms are spacious, updated and clean. The atmosphere is very homey. We are looking forward to moving our sister in very soon.

The staff was awesome and took excellent care of my mom. Unfortunately her dementia had progressed and I was unable to afford to keep her there. I Unfortunately had to move her in December. I would recommend Oaks at Dalton to others who are searching for a place for their loved one.

I received a lot of support from the staff, and [name removed] was very easy to work with. [name removed] was a little difficult. He was a handful, but they worked with me with him. I can't say enough good things. The meals were great, and they could have as much as they wanted. The only thing that needs improving is finding activities for those with dementia. I bought [name removed] Bird houses to paint. Just to keep his mind busy.

Overall the experience is a 5; we have my sister in memory care, a special area of the assisted living. They have been great, providing for dementia patients mental stimulation, games and other activities. Food is very good as well. Rooms are spacious and everything is very clean. Staff is very good as well.

My mother was a resident in the memory care unit of the Oaks at Hampton for the last 2+ years until her recent passing. The care and attention she received during her time at the Oaks was beyond my expectations. The staff was attentive and caring to my mom, and as best as I could determine, equally caring and attentive to the needs of all of the residents. I almost never had to ask a question as the staff would provide updates for me on nearly every visit. From the Director on down, the Oaks is truly committed to the care of its residents.

Having been a caregiver for almost 20 years and working in other facilities this is hands down the best experience yet. I'm on the other side right now assisting friends with transitioning their loved one from home to the facility. Being able to see this from both sides has been refreshing. Everyone from the Executive director to the caregivers, Physical therapist, nurses, kitchen workers, maintenance, volunteers and so many others have been wonderful. All working together as a team. Everyone getting along with each other and treating residents with warmth and kindness, never raising their voices or being demanding or hateful. I can say from experience that this is highly unusual in a facility. They have ongoing renovations going on around the facility, making it even more beautiful. But it's being done in a way that you really don't notice it much because they're doing small areas at a time. It's so considerate and another example of how they care. Bravo Highly recommend

I just stopped by to take a look for a place for my husband’s aunt and was such a nice surprise!! I was welcomed by Courtenay who took time when I didn’t have an appointment to show me around and talk with me. The Oaks is welcoming and has what seems to be a caring and helpful staff.

Such caring people. They go above and beyond for there residents. My uncle has had alot of health issues since moving in and they make sure to keep an eye on him and keep me informed

While volunteering with my church in sevveraassisted living facilities, I found The Oaks to be the one with the fewst residents complaints. The staff seemed more cheerful and the resident more settled. The staff has been very compassionate with my husband in memory care and engaging with me.

They've been great. It's a very tough time for us right now, but their staff always is friendly to me. Makes me feel welcome when I come visit.

From the first person that we met with, her name is [name removed]. We knew that this was the right place for my ex-husband. The staff has been so kind and so loving and the place is always clean. It never smells of urine and is difficult as ex-husband is they are so respectful and kind to him And I could not be more grateful for each of them.