Oakmont Management Group

Please don’t steal my mom’s space on the waiting list! Joking aside, this is a gem for Asian seniors since 75% are Asian in this community that isn’t too big, too small, but just right. I’ve seen sons and daughters coming here and witness the love they have for their parent and no judgment since not all of our ethnicity can care for our parents in our own homes. This place seems to respect and honor the ethnic traditions and mores that the second generation is trying to uphold.

After visiting several facilities in south Orange County, we felt that Ivy Park of Wellington was the best fit for my parents. The size of the apartments were larger than others, and having a kitchenette was a big selling point. Having a memory care section was also very important to us, to ensure a smoother transition in later life stages. The staff is very accommodating and they care about each resident individually.

Dear [name removed] I highly recommend Ivy Park Oakland Hills The staff are kind, compassionate and competent . They become a family.. Very positive experience in making a very difficult decision.

[names removed] were all extremely helpful in getting my mom settled into the Cottages. They made the admissions process go as smoothly as possible. It has been a huge relief for my sister and I to know that mom has great care and has a beautiful newly renovated place to live. The staff is friendly, kind and caring. Mom is very happy living at the Cottages. That brings my sister and I much peace of mind.

We are happy with Ivy Park's memory care. The environment is cheerful, friendly and clean. The we are thankful for the one on one communication we have with staff and management. They are quick to answer our questions and to offer help and suggestions. The new director sends regular updates to the resident's families is available by phone and email. They do their best to keep the residents engaged in activities. We really like that the facility is like a cottage and the residents can walk the grounds safely in a confined garden area. They are free to read or visit in a comfortable patio.

Loving. Caring. Very responsible & respectful. I definitely recommend Ivy Park to others.

They do a very good job of taking care of my mother. The staff works hard and they are very consistent about taking care of our needs I. Recommend this place to anyone. They do a good job with activities for my mother.

5s across the board. I would highly recommend the facility to friends and family. I would happily go there if the need arises- or my girls might just decide to send me there They helped me navigate Mom's needs as they changed, were great non-judgmental listeners and offered advice when asked. They treated mom with respect. Even mom, who had strong opinions about people in general, often told me how wonderful the staff was. My daughter visited other local facilities for me (I was in NY with mom) and she recommended Ivy Park for its warm, homey environment. Provided all levels of care-from independent to fully dependent (feeding, toileting, etc) with kindness and respect. Good communication with family. Recommended additional services (OT, PT, prophylactic medication) and initiated process Referred to hospice upon request Encourage socialization for those hesitant to join- field trips, movies, game's & puzzles

The meals and dining is getting better and it is a very nice place to live but it is expensive. Based on the experience I have had so far, I would recommend this community to other families

We moved my mom in a month ago and she has been doing wonderful ever since. She's had so many issues at home by herself that we worried it would be hard for her to make the change into assisted living but the team at Ivy Park has been so helpful.

Staff is very involved and has her best interests always in mind. Sachi in at level zero meaning an independent renter yet they will notice she has missed dinner and will check on her. Beautiful back yard just remodeled. Lobby is very secure with a sign in and name sticker to identify non residents. Food is actually excellent but [name removed] is Japanese and some of her desires aren't really possible from Ivy Park's cafeteria's perspective. It's really been a huge boost in [name removed]s quality of living

Our 98 year old mother moved into Ivy Park this past spring. She really enjoyed the lovely environment; her apartment, the facility and its’ grounds. The staff members were all warm, kind, caring, patient and respectful. Our mother’s condition did fail after a few months due to her underlying medical conditions. Of course, we would have wanted her to have had a lot more time there; it wasn’t meant to be. However, with the help from hospice and the wonderful care from the facility’s care managers and medication technicians, we were able to keep our mother in her apartment until she passed.

Beautiful facility that's well kept, very friendly staff, with great communication to families. No nickel and diming over "point system" for care, instead everyone pays a bit more for rent and less for variable care levels. I like that it's right next door to my father's church so he can go every Sunday. And that they have consistent, reliable transportation for wheelchair bound residents. They also have a nice, well stocked cafe for residents and families to come get free coffee and snacks. And they have a lot of activities for residents to engage in daily, if they want.

We chose Ivy Park at San Marino because of the location, the cleanliness of the facility and the sincerity of the staff. They were willing to give an extra hand anywhere needed and comforted my uncle.

I wish there was more exercise. I recommend it all the time. They have the least staff turnover any place I've ever seen.

The value for cost gets a 4 because I don't really have enough comparisons. My mom was in a private home care for 6 weeks, that's been it. We started at a great price in [date removed] when my mom first moved in. I can imagine that the lack of consistency in one place has done a number on her brain and the rate of decline. I do know my mom needs more help, but that feels like a big jump. With that said, they are a great facility and the nurses/med techs etc really treat my mom well.

We love the classic, intimate 2 story design, and semi-hidden location. Based on the experience we have had so far, we would recommend Ivy Park at San Juan to other families.

Very pleased with the community. What stood out is their direct concern and care for my mother and us. Wonderful place and people!

I was lucky enough to just move my aunt who has Alzheimer’s in to [location removed]just recently, and I received so much compassionate assistance and guidance from [name removed] who was my first contact there, and also a TON of support from [name removed] who runs the memory care part of their facility. Her adjustment period went unbelievably smooth, because the staff at [location removed] put time into asking me who she is, what she enjoys, what career did she have, what mattered most to her in the full life she used to have, etc. Absolutely everyone on staff at this facility is AMAZING! The thoughtfulness, patience, and kindness was just beyond. The memory care program and activities directors really put a lot of thought into enhancing the lives of all the residents, and their families as well. I was very concerned about my aunt’s transition into Ivy Park and the new program because, it was due to an emergency situation. Her beloved husband had just passed. She had been brought to the ER, and then moved to a home that she escaped from and was lost, and also had been injured. She was under extreme duress, and had to be moved immediately. I myself was quite emotional and worried. We were both treated like family here at Ivy Park, and shockingly after just one week of being moved in she was physically better, more active, and mentally able to process and communicate more than I’ve seen in a very long time. I believe this is b/c it is so necessary for our loved ones to feel connection, compassion, socialization and respect. That’s what Ivy Park prioritizes. I will forever be indebted to these beautiful people that work very hard to make sure life is worth living and enjoying. There’s laughter, music, good food, games, outings, and joy here. I honestly cannot say one bad thing about Ivy Park. The actual facility is like a 5 star hotel too. May you be lucky enough to find a place like this for the one you love. I really want to thank [name removed] from A Place for mom, who connected me to [name removed], for my tour. It was the beginning of a new life for my aunt, one that really mattered.

We like that they keep in touch with us and keeps us informed of what my mom is doing. We would recommend Ivy Park at West Hills community to other families based on the experience we have had so far,