Oakmont Management Group

What we like the most about Ivy Park is the location, cleanliness and the staff. Yes, we would recommend this community to other families based on the experience we have had so far.

They were quick to respond to a request for an interview and walk thru. The facility was clean and seemed very organized. But since we only stayed 2 weeks hard to rate the rest # 4-8.

For me I would give the Lodge a 5 on everything. However as to the value for the money. I may be bias as I'm grandfathered in at a lower rate from last year due to when we signed up. I know rates have changed so I can't speak to the new rates. Yes, we would recommend this community to other families based on the experience so far.

The small cottage setup is perfect for my husband. He gets very personalized care by the same staff. He wouldn't eat after his stroke and all the staff at Ivy Park worked with his doctor and me to overcome that serious problem. He is now eating with continued oversight by the care staff. I also feel very supported and anytime I have a concern or request it is quickly addressed. Ivy Park was the perfect choice for both my husband and me.

I can tell you my father in law loves the people he loves the ability to socialize and make new friendships. He loves the food there and has gained 20lbs since moving there. My husband likes the staff and we appreciate the great care he is receiving there.

What we like the most about Ivy Park is the Non hospital feel. Inner communication and yes we would recommend this community to other families

Everyone helpful, friendly and professional in their duties . Menus balanced and varied, various daily activities provided. Place is clean. Price is on the higher end but worth it. # 1 BUILDING EQUIPMENTS UPKEEP rates a 3. Elevators, Washers & Dryers, frequently "Out of Service" and Internet Service going down.

Facility is very clean Friendliness and quality of care. Excellent. Administrative staff- not very responsive, we were overcharged 3 months ago and still are waiting for a resolution. Food, mom likes it. Great activities. Value for the money- it's very expensive and her dementia gets worse and she need more care it will cost more than we can afford

I only toured this community, so have not experienced it in action. My tour guide was very warm and informative/ attentive to all my questions and concerns. Staff were welcoming, residents seem relaxed & happy. The facility itself is beautiful and clean.

It's a very nice facility and thankfully [name removed] has been settling in nicely there and we can have confidence that she is being well cared for and looked after.

My mother in law lived the Carlotta. Although she was only there for some rehab one month, she enjoyed it very much. Delicious menus, clean and friendly attendants.

5 across the board. The staff is incredibly kind and patient. Lots of great amenities. Dining experience is delicious and healthy. Safe and secure.

The staff was very welcoming when my aunt first moved in. When I am there to visit, they are very friendly and helpful if I need any assistance. My questions are answered and most importantly, my aunt seems very happy. I was told my aunt enjoys all the daily activities scheduled.

From day one the staff has been very friendly and accommodating. The facility is beautiful, food is very good, and a lovely garden patio area. Many activities available every day. Would highly recommend this facility.

I would give them a 5 for all of them! The people were all so kind and caring. They always called my mom by name and were so helpful. Yes, we would absolutely recommend this community to other families based on the experience so far.

Admin staff is good, but fortunately the daily care staff and nurses are excellent. Admin is more business casual. Highly recommend. I visited many that I could barely find a parking spot. This has gated underground parking. Staff are present at all times to watch, care for and interact with residents. In some facilities residents just wandered around with little supervision.

Still transitioning so can't clearly comment on all.. but w love the kindness of the staff and cleanliness of the complex

I would give a 5 rating for all 8 categories. We have been very satisfied with Oakmont of Carmichael. It's clean and the Care Providers (the people that tend to our mom) are very nice. The response time when my mom clicks her button to when the Care providers show up is usually pretty good (10 minutes or 15 minutes response time). And Oakmont isn't too large of a facility, so it's easy to get to my mom's room and not get lost. It's very expensive though.

5 across all of them. They were amazing even past when Dad passed away. Very clean. Always there to fix things. Friendly staff. They went above and beyond.

We found this place after searching the Eastbay for a location that would care for our 90+ year old mom that has a colostomy bag. It’s not easy selecting a place that will be skilled & attentive. The staff does a wonderful job making sure she takes her medication and gets to her meals on time. There are many opportunities for residents to interact with others. The staff makes sure to include my mom when possible. Her health has improved since moving in to Ivy Park Oakland. I recommend highly.