Oakmont Management Group

our loved one enjoys living at Elk Grove; it's all inclusive and she likes the activities and food. we do feel that they could really improve on their communication. we've called several times to notify the community that we're on the way to pick up our loved one or to relay important information from her doctor. each time we call, the receptionist will transfer us to our loved ones cottage, but the call is never answered. sometimes we are able to leave a message and other times it will ring to no end - either way our call is never returned. this concerns our family because there is always someone in the cottage, so we're not sure why the phone isn't picked up. we don't call to have casual conversation, it's always for a legitimate reason and in some cases could even be an emergency. we hope that with providing this feedback the community will find a way to improve.

I feel comfortable with the level of care provided to my loved one. the activities could use some improvement, but its important to note that the director left so they are in a gap right now. the activities have also been effected by Covid, but they are working through it. I've found that there a different variables that fit different families when looking for a community, but I'd say this one is worth a look.

We chose Westmont of Milpitas because they were a brand new facility and also the location was very good for us. When we toured, the staff were all very professional. I knew what to look for since I had been through this experience not long ago with another family member and I was very impressed with them. Based on our experience, though it was short, I would recommend them to others.

We thought Ivy Park at Otay Ranch was great. It just wasn't in an ideal location for our family.

Our tour at The Courtyards at Mountain View was great. Really the only issue for my loved one was they do not allow alcoholic beverages. But I was impressed with them overall.

My mother is not very picky at all when it comes to food and she is struggling at this community. They do have a lot of activities but they are currently on lock down due to covid. If you are going to go to a community this is one of the nicest in the areas and it is a pricey community for what you receive.

Oakmont of Lodi was a nice place, and our tour was fine. It just didn't fit what we were looking for. It was a very big place, big enough where it seemed like you could get lost in the shuffle. Also the apartments were not as nice as the place we ended up choosing.

I picked this community for my loved one because of the friendliness that I felt when I went to see the community. They have activities like educational activities to games and more for the residents to keep busy, there are about 3 activities scheduled daily.

Our new Executive Director, [name removed] really helped us to feel more like a community. She keeps us informed and is so positive and cheerful. I'm happy with the way things are done here.

I think if you can afford to be here, it's a good place. I felt like there were great opportunities for my parents. It just wasn't a good fit, and it had my dad worried about the price. There was a change in staff, which made things very different administratively than when they first moved in, although the day-to-day stayed relatively the same. We did have to get to know a new reception staff though. Also getting responses to things that needed to be fixed in the apartment took a long time. I thought the food was good, but my dad said there were some inconsistency issues. I thought they offered a lot of great activities.

This is an excellent place to have an elderly loved one. The staff, food, activities, and care the residents receive all stand out to me. The communication can be difficult to have the staff return calls about my loved one.

Sunrise of West Hills is an absolutely beautiful facility. We decided against them because it all just felt very corporate.

There has been a couple of minor issues here and there but we have nothing but great things to say about the staff members. Everything is very clean and as you would expect. the meals and dining service is the primary area that is suffering which is because of the staffing issues but they are doing their best. The activities seem reasonably good, but our loved one is starting to show signs of memory loss so sometimes she forgets about what activities go on.

Our loved ones seem to really be enjoying the meals and dining service so far. They have had some health issues which has prevented them from doing the activities, but from what we have seen they look great. Based on our experience so far we would recommend this community to others.

This community was not as well managed as the choice that we were looking at for my loved one. I did not feel like they were the match that we were looking for.

This community was not as well managed as the choice that we were looking at for my loved one. I did not feel like they were the match that we were looking for.

This community had been hit hard by covid. It was really quiet and empty when I was there.

We chose Sunrise because we liked the fact that it was a smaller facility which gave it a more homey feel. The location was also close to our home and the staff members were very nice. The facility itself is also very clean and pretty. My mom has gone on and on about how friendly the staff and residents are. We had our caregiver go to visit mom and she did say she had to remind them to clean her room and give her showers. Overall I would recommend to others.

It's a high end facility. The activities and environment are extremely good. Depending on the needs of your family member, I would suggest reviewing closely any need for 24-hour care. Since this was our first time with this type of care, we had some misconceptions about how much care would be provided. But it's a beautiful place. And the staff is great. I know it's a tough job dealing with memory care patients, and they've been very good with my loved one. If anything, admin is a little disorganized. I still haven't gotten invites and updates and things like that. Overall they're good when I come to them with questions or concerns. It just depends on who you speak with. I've found that email has been the best way to communicate. The physical therapy staff is absolutely wonderful.

Glad I chose here to live!