Oakmont Management Group

The facility and apartments are very nice and updated. The administration are very friendly and respond quickly. So if a person is independent and requires little care, this is a good place. The activities on the calendar do not always happen. The breakdown is information getting to the aids that actually care for the residents and follow to make sure the care is actually happening. We left because my dad needed more care. We felt that he wasn't getting the care we were paying for.

The cost is much more reasonable but the care is basically the same. The major difference is that they use an outside service called Senior Doc. A PA or Dr visit instead of my having to take her to her appts. It's made a huge difference. Getting her & her walker in & out of my car is exhausting for both of us. They also take weekly vitals. The only drawback here is that they don't respond to maintenance requests. The drain in her bathroom sink isn't connected so it leaks all over the floor. She has to use the kitchen sink. We've requested they fix it several times.

We were lucky that we had a couple really amazing aides that really cared for my mom while some it just seemed like a job. The value for cost is hard, my parents are being taken care of, fed and safe but it's just expensive. If that makes sense. There are not a lot of choices when you just want them safe and cared for so you will pay what's needed. I think there's a period of adjustment when new management comes in and they are trying new things. It's more positive than negative so we are happy.

The Ivy is very spacious and the people working there is attentive to everyone and one thing is for certain because I have looked around at many places and compared facilities and 100 percent the Ivy stands above the rest in cost and care. The best thing that happened for my mom was relocating to the Ivy. Her physical Health and mental health has improved dramatically my family is very blessed to have the help we received for you for finding us the place and for the Ivy itself.

After we moved my Mom here just over a year ago, I can accurately contribute some pros and cons about the Ivy Wellington. Pros: reasonably priced rates and move in fees, great location, extremely friendly staff, decent food, updated furniture and decor, shuttle transportation within 10 miles, apartment cleaning and utilities included, nice amenities @salon, pool, game room, movie time, upscale, friendly, retired professionals to socialize with, a good percentage of people from similar heritage background to relate to. Cons: the bathroom vanities don't have any drawers and are too small, the closets are small and the doors are cheap, finding parking is a challenge 50% of the time, the hallway baseboards can be dusty, the elevator near her unit was out for an extended period of time, there's not enough activities on the weekends and Mom is lonely then, they don't offer a la carte assistance living @ medication management. All in all we've been happy with the choice and was a good option compared to the other senior living places in Orange County. There's always some updated maintenance being performed which shows that they care about their facility.

The staff was always loving and caring towards my mother. She trusted them and when she eventually needed help with dressing, eating, and personal hygiene they were very respectful and encouraging. They always made sure she was clean. Her room was always tidy. She had an apartment that had two areas - one for her bedroom, the other for her living room. We brought in a lot of furnishings to make it homey and cozy. It also made it possible for to have guests visit throughout her stay (we have a large family)! My biggest concern was with the care of her laundry. Her clothing became hard and over dried, and often wrinkled. Sometimes they were poorly folded or hung up. Sometimes another resident's clothing ended up in Mom's laundry basket or drawers. Sometimes she was missing items. We took great care in marking her clothing and belongings with her name and room number, but a few things went missing. Likewise, a few of someone else's things ended up in her room (i.e., a large pair of men's slippers marked "PAPA BEAR" were in her closet. LOL!). Overall it was a good place for her. As her Alzheimer's progressed the staff adjusted to her growing needs. She passed away this past [date removed]. We miss her, and the staff who so lovingly cared for her.

It was great until they raised the cost [removed] %. Staff is very friendly, my Mother likes them and feels comfortable with them. The facility is well kept and very clean. I have no complaints about the staff or the facility.

Warm, friendly, responsive staff. Always follow through on things. Good medical tech team care Good assistance care team support Beautiful facility, well maintained. Lots of dedicated spaces for residences to interact with each other

So far it has been a good experience. I would recommend to others.

There was a big increase in rent when management changes from Sunrise to Ivy. Nothing noteworthy to mention about the staff at this time. They are looking for a new director as the previous one retired and moved out of state. Ivy Park at Palos Verdes is overall a good facility.

They have had a major problem finding a chef that will stay on the job Every staff person that was there two years ago has changed. So many have quit to go to another facility that pays more. Biggest plus for us is having a washer and dryer in each resident's room.

It is a very nice community, worth the money but the food can be much better.

All is well but the food and dining service e can be sped up and the taste of food on menu can be improved a bit.

Overall, it's a good place. Staff just comes and goes quite frequently so services are spotty sometimes.

I can whole hardily recommend this place. Great food, wonderful, friendly staff, gym is fine. I'm glad I'm at Westmont.

Things to know: Go to the Thursday music and appetizers. So fun! If you have a question, don't be afraid to ask. Sign up for the monthly email for schedule of events so you don't miss the fun group activities that families are always welcome at. Bring cash if you plan on eating a meal otherwise it gets charged to the account.

I would have to give Oakmont of Fresno a 4 to call categories, but with that being said my mom is very happy there. Based on the experience we have had so far, we would recommend this community to other families who may need a place for their loved ones.

My loved one is happy there and settled in. You need to ask every month for the itemization. They charge for every single thing. To try to get an itemized monthly breakdown is difficult. Apparently this is not uncommon in this industry.

I would recommend

They're just so organized, friendly, professional and experienced. Super clean. Food is great and so many activities. It is a bit on the more expensive side. Our only problem is that our two family members don't want to be there and close themselves off. We had to force them to start going to the dining room for meals. But my son and I couldn't be happier with this place and their care. They are getting everything they need and more.