Oakmont Management Group

Overall "The Courtyards" is good. We had some concerns about my father, who was a memory care patient, getting the proper amount of attention to his hygiene needs. The food needs some major improvement as it is not very tasty. Aside from the hygiene concerns, the staff is very good and appears to be attentive to issues we have raised.

The facility is very nice however when we tried to talk about finances-what it would take to get into the facility as a resident- we were not able to get a clear answer.The facility is clean and well maintained and it is the best place we have seen for what we have been looking for.

I liked most of the nursing staff and helpers but the food needs work. Based on the experience we have had so far, we would recommend this community to other families.

It was so long ago that it is hard to be specific on things, but they respected us and our needs. They were prompt in addressing any issue I had. And he was not there very long.

Oakmont has a wonderful staff. The facility is clean and very well maintained. Lots of activities if a resident wants to participate. Delicious meals. Outside seating, too. Many outside musicians come to entertain.

Overall it's been a good experience at Ivy Park at Sabre Springs and much better care and value for the cost compared to [communities removed] where she was before.

Clean facilities, weekly room cleaning and laundry service, helpful staff, reasonable meals, suitable activities, and friendly residents make living at the Ivy Hawaii Kai a very comfortable experience.

It was OK met the needs we had. We picked it because of the availability with no waiting list.

My only comment is that if a senior needs a lot of assistance this is not the place to be. We are having to pay for outside additional caregivers to come in because he needs more help. He is in the assisted-living side, but he needs more one on one help that they don't provide. The parking for visitors is also horrible, which is a big problem for visiting.

The breakfast omelets are awesome. You pick the ingredients. Some of the food could be better, but they have to budget too. The residents are extremely interesting. A 96 year old walks quickly for a mile everyday in the beautiful courtyard. Several of us have dogs. The President of the residents is putting together numerous little gifts for a school with poor students. I know their Christmas will be memorable. There’s a lady who loves to quilt . Many of the residents had a great job, and there are numerous veterans. I love the fruit they have like apples and bananas. There are various activities like penny cards, jigsaw puzzles, cooking, etc. When you look,check to see if the people appear happy. Things aren’t perfect , but they are really pretty good. You have housekeeping , laundry, etc. You can also do your own laundry. Help comes right away if you push your pendant. You will know if it is right for you.

I enjoy it here with lots to do. Transportation they have available is a big plus for Dr appts etc and they go on many fun events. The driver had been here for many years and is super. Management here works for a better run facility and are very nice. The food I’m not crazy about however there are some really good ones . They and Corp want residents input.

Food. Attention to detail. My Mom could not use silverware, yet when I came by one day at lunch time she had a bowl of soup in front of her. Quality of care. My Mom fell the first two nights she was there. We had a meeting and decided it was because she had never been in a wheelchair. They promised not to use the wheelchair anymore. About a month later she began falling again. She fell three times and had to go to the hospital for stitches twice. Someone had started putting her back into the wheelchair.

Just the typical tell you what you want to hear to get you in then it's different once they are moved in. Few examples: My mom is very active in general. During orientation they mentioned that they have a great activities coordinator and there is plenty to do. Most of the time she sits in her room and watched TV and complains she is bored. Overall just like her last place they over promise and under deliver. They have a high turn over rate with staff (just like her last place) which makes it hard for the workers and my mom to get to know each other.

I moved into the Ivy Senior Living on [date removed]. I had just been released from the hospital and was a little skepticle about leaving my house of 50+ years. But after seeing the monthly costs decline (electricity, water, food, no maid services, no grass/maintenance), I became spoiled. Ivy provides 3 meals a day, weekly maid service, and vans which can scheduled for DRs, Dentists, shopping (for things you don’t really need but want). There are 30+ events that you can attend (or not, your choice). Field trips to several beaches , Waikiki , restaurants, and more . For some of us that realize that we may have only 15 or 20 years left, we can attend the chapel to attend a sermon or weekly Bible study. I attend as a resident and an occasional old deacon comment. The Ivy is not the home that I raised my children but is now my Ohana. My adult children and old church friends are all welcome to attend. There are still so many things and new friends to enjoy here at the Ivy.

What we like the most about Crescent Landing is that the staff are friendly. The activity director seems to be very vested in the guest and we would recommend this community to other families

They have nice, and friendly staff. We picked this community because it was more within our budget.

Maintenance staff was great, kitchen staff and servers were great, and I made some good friends while there. Overall very satisfied no real complaints would recommend them if prices were right

I like that the staff is very accessible and friendly. The food is generally pretty poor and luckily mom has a kitchen so she can do some of her own cooking. However, we still have to pay full price for all meals. Staff turnover is an issue but where is it no an issue these days.

Easy to move people in.. improve on the tiered pricing for additional services offered ,food quality compared to what is advertised , overall they are filling a need

Overall, it is a fine place. Staff wasn’t always as responsive as we would have liked to our calls, but otherwise it was fine. Struggle with scheduling car service.