Oakmont Management Group

Overall, very caring staff. Many different activities sometimes slow response time to button. Food is good but not "5 star"

What we liked the most about the community was that the facility was very nice, the activities were varied and the food that was served was really good. Yes, we would recommend Ivy Park at Seal Beach to other families.

Overall, I would rate my experience as a 4. The facility has a good feel and is fairly spacious. Good restaurant facilities. Lots of activities for the residents. They have had some maintenance and housekeeping staffing issues which is reflected in inconsistent service at times.

What they could improve on would be possibly on cleaning the apartment, a little more in depth, checking under beds chairs etc. Then to vacuum if possible. I am sure every assistant living has room for improvement. In Bonaventure's case, it would be a little deeper cleaning in the apartment and also be sure to call back if messages are left with management, by a resident or family member. We have been very satisfied with everything else.

My husband is in memory care so my comments are in that context. He likes the food. The staff is attentive and friendly and responsive to any concerns or comments. Rooms are not huge but space is adequate. They have activities for the residents. I only go to the memory care so have no observations on the rest of the community.

The food was, for the most part, prepared and presented nicely. All areas were kept very clean. The staff was friendly, effective, and caring. Personal touches like painting finger nails and braiding hair were a nice touch. All needs were met in a timely manner. Overall a good experience that I would recommend to anyone needing memory care for a loved one.

Katy was very helpful, very friendly. The accommodations were comfortable. They provided references, which was very helpful. The staff seemed committed and passionate. Not happy to hear about a [removed price] yearly increase, though.

Facility is clean and well-kept. The response time from the staff is inconsistent though positive more often than not. The food is okay and the rooms are of a generous size.

Oakmont is a well-maintained community that provides a positive living environment. The staff I interact with on a daily basis are kind, attentive, and very helpful. I especially enjoy dining in the courtyard while the weather is warm and sunny. Oakmont offers a wide variety of activities, and my favorites include bingo, Deal and Steal, happy hour—particularly the live music performances—and arts and crafts.

Faculty/staff is great. Very positive, friendly, and help whenever needed. The restaurant is clean and the staff helpful and although healthful the food quality varies from day to day. The art activities are wonderful but we wish there was more.

The staff keep the community neat and tidy. The residents are friendly and I enjoy talking to them during meal times. The staff at Oakmont of Orange are very caring; I’m very impressed. The servers in the dining room are sweet and make sure all my needs are met. They have a wide variety of activities. I particularly enjoy doing the chair exercises and going to Karaoke. The courtyard is beautiful, I enjoy sitting out there with my husband.

Oakmont of Orange is a very comfortable place. I’ve had a very pleasant experience here. The other residents living here are very pleasant and fun. The staff are pleasant and efficient. Everything is always done and it’s been quite easy living here. The food has been good, very pleasant and satisfactory. I enjoy partaking in the activities such as the chair exercises and attending happy hour on Thursday.

Everything is very good. My mom has slight dementia, most residents are moderate to severe. I understand having many regulations for safety but it is somewhat restrictive for my mom. They are very expensive and I was told that there is a raise every year. I expect the best for what they are charging. When I moved my mom in, I had a box I left because it was late. I was exhausted the next 2 days so I returned on the 3rd day. I found the box gone. No one had called to ask me what to do with the box. They got rid of it!! I'm still upset about that. Makes me feel like I don't have a say regarding my mom. Also, they were not up front with their costs. I told the representative from A place for Mom that I would consider [removed dollar amount]. It was [removed dollar amount] then the cost for medication distribution and the cost based on the resident's cognitive challenges. They want the rent set up on auto pay. I am not going to afford [removed dollar amount] much longer.

She likes that it's simple, ordinary people. It's not As her person I like that the bill is siritzy, it's homey like she is. She likes the people who fluff her up and spoil her all day making sure she's safe, well, has eaten, and has taken her meds. mple to understand and straightforward. I like that the Bonaventure folks partner with [removed], and [removed] so there is a whole staff of people who can watch over her health and handle the small things without her having to leave home. And we LOVE that she has this amazing little apartment that feels like a home.

We appreciate Ivy Park and recommend it. The staff is wonderful. I think the room is nice but rather small. The food is nice but the staff is overstretched and it can take a long time to get served.

The staff is amazing. The sales was great but weren't fully transparent on explaining the points etc. the move in was not super smooth or organized but we managed fine. The place is clean and there are activities that my dad enjoys. The food is good. I wish they had a bit more to do post-dinner but I think that's everywhere. My dad is on the more capable side of care. His room is large and well kept. A 2nd floor bright unit.

I have good experience with staff and residents.

Enjoy the community and location.

It has been working out great! They are very friendly and welcoming. Facilities are clean, lovely and relaxing. Everything is well maintained, and she likes the food and enjoys the company of the other residents. The room sizes are spacious, and recently updated so all is modern. The bathrooms are really nicely done. The kitchenettes are also nice and allow for more independence. She also enjoys the large closet.

The caregivers are amazing and really care about the residents. Ivy Park (new ownership) really has taken feedback well and has been working on topics that have been brought up. Parking is amazing for visitors.