New Perspective Senior Living

Great staff that makes my mom feel better for being there. Good food with variety. Covid is taking its toll on the residents and families and they are trying. Need more communications/updates with families. Should have more driving outings to get them out. Staff answers residents' button with great urgency. Need larger fridges and to be brighter in rooms. Very clean facility and responsive mgt staff. Maintenance is on the ball. Price kind of steep but in line with others in area.

My kids chose The Waters of White Bear Lake because they liked the facility and they thought it was going to be a good fit and that they would provide good care. I have one of the biggest apartments and it is great size, but I do not have a balcony. A lot of the apartments do have balconies. All of the people here are so friendly and helpful, staff members and residents.

I think it is a good facility. My dad got pushed down by another resident and broke his arm. We then had to move him to a new community. The staff is caring. I was not impressed by the activities. I feel they were often understaffed.

The staff at New Perspective were absolutely wonderful. The nursing staff were so fantastic. They were all helpful and friendly. We chose this community because they were able to offer a twelve month spend down and able to get my loved in quickly as he was be discharged from a rehab stay. We liked the care services that they offered and the staff seemed to really care about the residents. There was also longevity with the care staff and we liked that. However, the kitchen was going though turnover at the time, and my loved one wasn't crazy about the food.

Delicious muffins/coffee upon arrival, warm greeting and welcome. We were unable to see an empty room only one that was occupied. Prices were a bit high for our budget. The people seemed to really enjoy the activities.. All kinds of mobility levels are mixed together.

First impressions are very good. We will definitely be considering this community.

We were able to see both sides of this facility. The memory care area had some good features, and w got a rate sheet for the extra care, and are a little surprised with the what that monthly cost was at $6000 in addition to the assisted living rates.

Very nice facility. Small, comfortable, welcoming. Didn't show memory care facility, but we didn't ask either. Need to add to our list. Daily cost structure vs. monthly.

I have visited the facility in the past and really liked it. The location was very good for me. The drawback that caused me to place my Mother elsewhere is because I was under a time restraint and the fee structure here was not very clear to me. I had asked for a detailed fee structure and got an ala carte that wasn't easily understood for budgeting purposes.

My husband does not want to participate in activities so I can't rate them. My only complaint has been with the housekeeping services and I gather that they have had a personnel problem in that area.

My family member resides in the West Fargo Betty's Harbor memory care and has been there for approximately one year. We have had a very positive experience with NPSL and the staff! They are very welcoming and helpful when we visit as well as attentive to our family member! They incorporate the memory care residents with the assisted living & independent living activities as much as possible and have the belief they are all one family! Music, crafts, cooking/baking, decorating have all been enjoyed by our family member! We would love to see the big dance floor used and have scheduled dances for the residents, like many residents used to do. We are hoping that will be happening soon! Our family member STILL loves to dance! Thank you NPSL/West Fargo and your entire staff!

Beautiful place. Keeping it on the list while looking at other locations.

We found the management and staff at New Perspective to be very helpful, available and always friendly. The facility itself rates a 5 star on appearance and comfort. The meals and activities were excellent.

New Perspectives is a nice facility. The employees are very nice. Food was above average. Hardly any activities, however. My mom became very bored. She went there for rehab on her leg. The PT dept. was excellent. But, the day to day nursing care was not very good. Lazy. Slow response to answering lights. Sometimes 45 minute waits. The room was not handicap ready. Housekeeping was not very good. I would not recommend New Perspectives for rehab. You won't find much for residents to do either.

This might have been an option except that the necessary EZ Stand would need to be provided by family. A couple of other factors made this an unlikely possibility.

We enjoyed this location the best so far and believe it has the best options for my best comparatively. Unfortunately, they do not have availability in the CBRF portion of the facility, and we agreed my dad would not be a suitable candidate for assisted living. We are hoping something opens up here, as we would be inclined to move forward with this facility.

Another nice place. There was one 2 bedroom in assisted living available but may not be when the time comes.

Very impressive facility and staff, but in the wrong location for our family.

really nice, hit all points on our checklist and both parents would like it there. I would like there to be one staff to every 6 people both day and night and the on call nurse to live not more than 10 miles away - that's what I want in ALL Alzheimer/Dementia care places.

New,beautiful,clean high end building; large/many rooms; very nice staff; residents looked comfortable/content; didn't see a lot of groups talking, etc-- people more to themselves; a bit more white collar than blue collar; rooms clean updated-new paint/carpet; bathroom with handicap shower; nice view.