New Perspective Senior Living

So far we are happy with them. So far it's been going well. They have been easy to work with, the paperwork was fine. It's a nice place, the people are friendly. We have been really happy with it, we don't have any major complaints.

Sue was so very helpful and the environment is beautiful!! Very clean and modern. Staff and guests all seemed very happy and comfortable.

It has only been a short time since my family member moved in, but so far we are impressed with the environment, services, staff, food and activities. The staff has been outstanding. Very approachable and helpful in every regard.

The basically have taken my mother's health conditions and done quite well with them. I haven't had any trouble, which puts my mind at ease. I don't like their billing process, they kind of hit me with a very large bill and I was very confused with it. But the apologized and said it shouldn't have happened like that, so it all got worked out.

They were fantastic from the beginning and with our initial visit all the way until we my mother-in-law pass away. They were good at showing us what they offered and what services they had and their care and compassion was incredible.

The Lighthouse is a beautiful, modern, and inviting building. The staff members I met when looking for an independent living facility for my parents were friendly and knowledgeable. The Community Relations Director not only took the time to answer all my questions, she gave me helpful advice for talking with my parents about moving. I was impressed with the emphasis on the whole person. This facility has first class amenities and a variety of daily activities.

At Lighthouse of Mahtomedi the staff is learning a lot about mom and we are learning how things work at this facility. So right now we are just trying to figure everything out. The staff is very good but again it is a learning process.

I just had an overall good experience with the Sunrise of Golden Valley. The staff was very friendly and professional and I would definitely recommend them to anyone who is out there searching for a place.

Activities coordinator seems to keep residents busy and is very out going and thinks outside the box. Would like to see card games other then cribbage. Staff is very friendly and caring.

My mom needed assisted living when she developed dementia. She's very mobile and enjoys many activities, but her short term memory failure made it difficult for her to manage in her independent living apartment. The Lighthouse is the perfect place for her. She had the amenities and benefits of independent living (even better!) She has a kitchen, living/dining room and bedroom and bath. Best of all - a screened in balcony! All this for less than she would have paid for a bedroom and bath in other places. She has the support she needs, when she needs it, but also has her privacy. The staff are fabulous - caring, friendly. She is happier than I've seen her in quite some time!

This is an excellent retirement center. The communication with the staff has been very good. The food is good as well. The location of the facility and the parking is fine. I would recommend the Keystone Communities of Highland Park to anyone looking for an excellent retirement center. Everything has been going well. I am very pleased with everything.

The experience has gone really well. What I appreciate is Keystone has memory care apartments large enough for two people, because this is a couple that needs to be together. It is working out really well. They are very content. They have a nurse on staff that is knowledgeable and perceptive and has given me guidance on how to handle my loved ones and navigate the paperwork for the insurance company. It has been very, very nice. All the staff I have dealt with are friendly people. They are working hard to meet the new state standards, charting what this couple likes and needs to make their stay here a happy one

My parents have been at Keystone for a few years now and absolutely LOVE it!! They not only rave about the friendly community of residents, but the staff, food, and activities are all exceptional. Every time we walk into the community, we are greeted by all of the wonderful staff members, the congregation of seniors in the lobby, and Judy, the Executive Director, always makes sure to say hi and check in with us. My parents are always busy and out in the community, and I can't stop saying GREAT things about this community. If you have a parent that needs cares, we highly recommend Keystone Communities in Prior Lake, their staff and cares exceed excellence.

Sunrise is well-connected with each new resident and family. I feel I can call anytime with any question and the person at the other end if the phone recognizes me and is always helpful or connects me to the person who can help me. The team approach to caring for each resident is a comforting safety net. There is always someone there who really knows Mom and can assist. The facility is clean, bright and sunny. Our family is very glad to have Mom at Sunrise of Golden Valley.

My brother is really thriving in The Lighthouse of Columbia Heights. It is bright, cheerful and clean with a lot of activites to keep him socially engaged, which is important as he tends to isolate himself. He only been there two weeks but has already lost some excess weight from the balanced meals which he says are delicious, "home-cooked" food.

All caregivers. Are very friendly .the place is clean .they all are tAking good care of my mom.

We're having a huge issue with communicating with the management. There is a lack of communication. We're not hearing updates from the staff as we should. Other than that, it has been a pretty good experience overall.

Very nice, I don't like the $3,000 entrance fee, would rather it be build into the first 15 monthly fee payments. But the facility is great!

I loved this community, when I went a visited it! Everybody was friendly and helpful. When I moved my mother there, after a week she started perking back up and being more cheerful again. While she hasn't participated in any of the activates yet, there are so many options that are available its hard to not give them a try. Everybody there is really nice and the staff really care about the residents that are there. All of the staff are really outgoing and really helpful. I would recommend this community to anybody looking for a community in West Bend.

WOW! What a wonderful, caring community! There is not a better place I would have chosen for my father! He loved everyday he lived at Keystone . The caring, fun staff were so personable, kind and compassionate. They were very dependable and always tended to my father in such a way that my father knew he was a special man up to the day he passed. Family and friends were always welcomed and treated so special as well. "Keystone family", as my family remembers Keystone, has that special feel of home, happiness, and a sense of belonging...for everyone. I can't say enough about our great experience with this community....and kudos to all of the managers....a well managed, clean, and caring community! Thank you, Keystone of Prior Lake!