Navion Senior Solutions

I would suggest doing a review of elder care and what really needs to be done for your loved one. Before placing in either a nursing home or a assisted living like this one. I have found that while the hospitality towards the bill payer is over the top, to care on overnight shifts is not great. Also make sure you understand the billing process and you quote what you understand to them before leaving. It took two months to get the billing to what was written in the contract. They ruined a few of my Dad's clothes at laundry, and lost some for a few weeks. Housekeeping only happens once a week, if something happens prior to that, no one gets it cleaned up. And for 4K a month you would think cable and a phone would be included. My Dad was supposed to get Therapy while there in the 4 moths he was there, it never happened. The Medical transport service they use to transport people to the hospital and back, charge 750.00 - 1800.00 per one way. (I am guessing there is a kick back built in).

I have a family member who lives at Hammond Place, I was pleased in the beginning, but there was a mistake with the medication. I thankfully caught it and the staff made sure everything was corrected. It was really upsetting. The staff is friendly, the meals are ok, communication is ok, it could be better. The price is high. The outings are good. It is clean. There are activities, a workout room would be nice. The courtyard is beautiful. I would recommend visiting several places.

Nice facility, friendly staff. Price was out of my mother's budget.

No availability at this time. The meal I had was mediocre at best. Clean and friendly staff. Residents said they liked living there

We were almost all set to move into Pinewood Place but they kept moving the move-in date. And then there was the one time we were there and they were moving a deceased person out through the front entrance and we decided we would move her to another facility.

The people at the top of this community are very friendly. There is a lot of bingo played. The rooms are very nice.

My grandfather is doing okay since his move into this community. We would has gave this community 5 out 5 stars at first, but now we see there is room for some improvement. We would say the staff needs to pay attention to their residents more. He had mouth sores for a while, it wasn't until my mother checked his mouth, and saw the the sores. The laundry services needs improvement, his shoes keep getting lost. When we first moved in we were impressed, but now we see there is room improvement in this community.

My grandfather has been here a couple of months now. Upon entering, it was by far the nicest/cleanest home we visited. Since settling in, we have found his room smells, unnoticed sores in his mouth & no clean laundry for him to wear. We have spoke with the staff & really hopes his care improves as we were overall happy with this place. I would still recommend it (at this point) but only if you're able to make frequent visits & keep a close eye on your loved one.

We toured this community for care. The staff did not communicate very well. The community was clean and they do have nice cities that are offered to the residents. We would suggest that other families might be happy with this community if they tour the community for themselves. We can not recommend it due to we did not feel that the staff were friendly on the tour that we had for care

My wife is doing well at this community. She is enjoying the activities and meals they provide to their residents.

They could improve the experience for residents at Northstar by not losing their clothes. My mother also has difficulty moving her wheelchair and she gets the feeling that the staff doesn't like pushing her. I've asked the maintenance man for three weeks to hang shelves in my parents bathroom and he still hasn't. There is some really nice staff that I really do like.

Activities director is great! Have had lots of personnel turnover Meds have not been given properly The money increase is way too often (2k in less then a year & 1 other increase for level of care even though nothing (and I mean nothing) has changed!) Am looking to relocate her

I like it here fine. I liked my home better.

Is presently improving but the last year has been less than good. The food has been very poor at times & the turnover of worker has been way too high & so think things are improving & am hopeful that will continue.

The staff was friendly and informative during our tour, however I was not impressed with the community. The building could use some updating throughout the complex. I was not impressed with any of the dinning halls or the bedrooms.

It’s alright. Yeah all are good. It’s much better than being out on the street.

Management has always been very helpful and quick to address any problems that arise. Staff has always been very respectful to me. The food leaves a lot to be desired.

I wasn't very impressed with this community. It is a nice community, but a little small. There is a lot of construction going, and I knew my father in law would not enjoy that. When the construction is done I'am pretty the community is going to look lovely. The staff was kind and friendly. This just wasn't the community for my father in law.

My mother is currently in this facility and I have had several issues. The first is their food, they do not have the alternate menu as they claim to have and is posted outside the dining room. The dining room is also HOT, I don't know how they expect anyone to sit in it let alone cook in it! I have to fight to get her a shower and yes she is agreeable to them . Also their bus that they take their residents to outings is broken ?? I haven't seen them do one since the day she went up there. Needless to say please check on anyone you have there.

My aunt is doing well as can be expected, she is still adjusting to the community. This is a nice facility with kind people. Wherever my aunt is at she will never be happy, but I'am satisfied. They are trying their best to care for her. The staff at can be responsive and kind. They are treating her very well.