Navion Senior Solutions

Brookdale Shelby is a nice place as well as the environment. The food is decent, and the people are nice. We would recommend this community especially for the pricing and what is available.

We have no way to compare with other facilities. All I can say is if I wanted to be anywhere other than my own home. The Reserve is adequate but needs to consider upgrading the meals. The staff is wonderful, and that goes for the maintenance crew as well.

We are happy with my dad being at The Legacy at Southpointe Drive. Some of the staff are better than others but it is very good overall. However based on the experience we have had so far, we would recommend them to other families.

Unfortunately, Deerfield is owned by corporate interest whose top priority is profit. Every aspect suffers, as usual. However the staff is great, they are really good with people and for that reason I would recommend this community to other families.

They are very caring! They have lots of activity for their resident's! You helped me with our friend [name removed]! The one concern I have his floor in his room is never clean and neither is his bathroom! They are extremely caring! Very professional! They do lots of activities.

Manning Place is a good place for a loved one. The staff are very nice to my loved one, and he calls it home. But according to him, they could improve on the food. He doesn't care much for fish, spinach, sandwiches, or ranch dressing and needs more choices.

We chose Chandler Place over other facilities that we visited because it seemed the nicest that we were going to be able to afford. Although, I am pleased, overall, I think that at times, they seem a bit understaffed....but I think that is the case in many areas these days...Anytime I seek out, answers or assistance, they are ready to listen and assist...

Very well-kept facility. Very inviting feeling. Attentive administrators and care providers though they are dealing with staffing issues like most facilities. We are very satisfied with the memory care unit.

I think my loved one is doing ok there. Complaints about food and getting prescriptions ordered has been an issue. Also I wasn't informed of the community fee until after I settled my loved one in. They said they did but my loved one and I never heard that.

Very friendly staff and very accommodating. I am in Colorado, and they are in South Carolina. Communication is great, but it gets tricky from communicating from one staff person to another at times. They are prompt to get back to me on questions as well. It is clean and bright with plenty of activities for the residents.

This is a nice community. The staff communication with the family is good, as they listen to feedback. It may take awhile to get things accomplished though. The food is horrible. The food is always served cold and not tasty for the residents. The dinner is served in the main dining room. The bistro is available for breakfast and lunch. It would nice to have a more friendly atmosphere in the dining room to be able to find other residents who are social. The dining room staff could use more training.

I toured this facility. It was clean and staff was friendly. Ultimately, I didn't think it was a good fit for my loved one.

For most people it is an easy location to get to. The care that she received was very good as well. I would recommend Richland Place to others.

Our family had an in-person tour and it was a really nice tour experience but the community itself was too larger for our loved one.

They just recently had a change in staff and it seems like it is taking a while to get their feet on the ground. Things that were perfect before are not perfect now. We are hoping it is just temporary. They just got a new chef and mom LOVES the food - it is incredible If you are looking for a place based off of the care level and not how it looks, this should definitely be at the top of the list. It has a smaller more homey feel to it. There is more personalized care and I do regret the decision we made at all. Mom is happy.

We've been very happy with Keowee Place. It's very friendly and very nice. The staff seem competent and are on the ball. When I've asked for things to be done, they're done pretty quickly. Mom likes it there. She feels very comfortable and very safe. She likes her room - it's nice and big. They're more than happy to bring her meals to her room since that's her preference, and the food quality is good. Portions are a good size, and they offer options and cater to individual preferences. She can also ask for a snack anytime. We have no complaints!

We had a virtual tour set up with Kerner Ridge - but they did not realize that. We had to wait around a while for someone to show up and give us the tour. It was just kind of unorganized. The facility itself was nice.

On reflection, it is far easier now to assess my personal experience with Carolina Reserve. Considering our dire circumstances and the urgency we faced in late June, 2022, CR stepped up and helped to facilitate and secure placement for our Mom. This was no small task as " Mom" who was suffering from advanced Dementia was not the most desirable candidate for any long term care facility. However, the Director of Sales/Marketing with whom our family got to know, took a personal interest in our plight. She felt that despite the challenge Mom might present, Carolina Reserve would be an appropriate fit. Although there were occasional missteps due to changes in staff and Covid outbreaks, the community kept residents and loved ones informed and updated reasonably well. The facility itself was going through renovations while Mom was there which was disruptive, but the end result was worth it. It is a well maintained and very attractive, intimate community and worthy of consideration.

I really liked Manning Place. It was too expensive.

I would recommend, the staff is good and always fix problems when we are having them. The community offers different activities, but my loved one enjoys doing the exercising. Their is a dining room for residents to eat in.