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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 2,311 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

9.1

Review Score

2,311 reviews
52 communities
8 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
108 reviews

We recently placed our mother at Ashley Square and are simply amazed with the care that she has received. The staff are super friendly and loving towards my mother and the rest of our family. We could not...

Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

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The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.9
Review Score
16 reviews

The staff is wonderful. Very helpful and caring to my mother. Yes we would recommend this community to other families based on the experience so far.

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.9
Review Score
59 reviews

Toured this place after an accident with my dad. Really thought it was nice. Staff is so friendly and thorough. Great care for residents and comfort for their family. Excellent food. Very clean. Well pleased...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
56 reviews

I would give it 4 stars, I would have given it 5, but my mom consistently tells me the food is not good. The staff is great and I think that apartment is a really good size. She's in a one bedroom. Her...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

The Havens at Princeton

2205 New Hope Rd, Princeton, WV 24739

Starting at$X,XXX+ monthly
7
7 Photos available
2
2 Floor plans available
9.8
Review Score
29 reviews

Promised and told thing (marketing) but not really true ie: -Changing bedding -Cleaning rooms activities -Health maintenance like weigh ins

Provides: Assisted Living

The Havens at Princeton is an assisted living community conveniently located off Old U.S. Highway 19 in Princeton town, West Virginia. The Havens is nestled among pristinely landscaped lawns against a beautiful forested backdrop. Residents can choose from a number of living arrangements which...

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Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
88 reviews

Mama was there only about a month before she passed away through no fault of theirs. We feel she was well taken care of. Food and activities were good and she enjoyed them. Workers were all pleasant and as...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Cypress Square

205 Midland Parkway, Summerville, SC 29485

Starting at$X,XXX+ monthly
8
8 Photos available
9.6
Review Score
88 reviews

Everything is great: studio apartment size, food in like restaurant style, all fresh veggies and fruit served. no can goods used to prepare meals. All staff is professional, friendly and caring which is very...

Provides: Assisted Living

Cypress Place is located on a tree lined street in beautiful Summerville, South Carolina. We are two miles north of Old Fort Dorchester State Historical Park and about thirty miles from the Atlantic Ocean. At Cypress Place, we strive to maintain a cozy homelike atmosphere, with a caring staff...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.6
Review Score
65 reviews

They are definitely trying to maximize their rent amounts charging before u even move in was my biggest issue. The community is very clean. The staff are very friendly and helpful. They didn't have to care...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
10
Review Score
82 reviews

I moved to Helena Square in July. I started with a two week respite stay just to give it trial run. After a couple of days, I decided to stay permanently. I feel safe here. I feel part of a community. I...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

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The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.9
Review Score
76 reviews

We chose this facility because of the exceptional care, clean and welcoming environment, attentive staff, and reliable availability — all of which stood out compared to other options we had looked at.

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

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Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.8
Review Score
80 reviews

I have no complaints about anything! Everyone is very helpful and cares for my love one as if they were part of their family!

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

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Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.8
Review Score
63 reviews

The people at MS have all been very supportive, encouraging and helpful in getting my mother settled. Initially it was to be respite, but we all decided she couldn't live in her own anymore. I viewed three...

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.7
Review Score
32 reviews

Quality of care - (4.5); the staff is overwhelmingly great and he is kept clean; have seen some inconsistencies with basic hygiene such as shaving, tooth brushing and hair care Activities (4); Rated a 4 ONLY...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

Navion of Greenville

2105 West Arlington Boulevard, Greenville, NC 27834

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.7
Review Score
29 reviews

My mother has been a resident of Navion, Greenville for the past year. She wasn't thrilled about the idea of assisted living, but needed constant support and attention, and wanted to be as independent as...

Provides: Assisted Living

At Navion of Greenville, you can be as active as much, or as little, as you want. You’ll enjoy mix-and-mingle socials, live music, board and card games, exercise classes, art projects, outings and much more.Our assisted living lifestyle provides all the independence you want and a helping hand...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
53 reviews

She's decorated more since then but the rooms are beautiful. Large with a microwave and fridge for snacks. She knows how to order in Walmart plus and gets anything she wants delivered to the front desk. The...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

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Navion of Rocky Mount

650 Goldrock Road, Rocky Mount, NC 27804

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.7
Review Score
33 reviews

Recently, finding placement for my mom was smooth and very professional. I worked closely with the Marketing and Sales Director where she consistently goes above and beyond her job description to accommodate...

Provides: Assisted Living

At Navion of Rocky Mount in the thriving city of Rocky Mount, N.C., which boasts Southern charm and hospitality, you’ll find caring neighbors who share your strong desire to be active and independent. Create strong friendships as you bond over fun hobbies and classes, fitness workouts for your...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
31 reviews

Numbers 1-6 are 5. Number 7 based on what's offered and the appearance of the residents looking happy and engaged would be a 5--I am not able to rate on my father in law's participation in and satisfaction...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

Dublin Square

504 Firetower Rd, Dublin, GA 31021

Starting at$X,XXX+ monthly
12
12 Photos available
9.6
Review Score
45 reviews

They're very kind and caring and provide individual personalized attention to every resident. Rooms are good sized and amenities are adequate

Provides: Assisted Living, Memory Care

Dublin Place is an assisted living and memory care community located in Dublin, Georgia. Also known as the 'Emerald City', Dublin's southern charm and dedication to being a 'green' city has lead to a thriving and vibrant community that makes it a great place for people of all ages to retire. Our...

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Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
19 reviews

My family is very pleased with Forest Ridge. The staff has been very attentive and welcoming to my Mother. She enjoys the meals there and has made friends that she always sits with. She has had the freedom...

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Dalton Square

1300 West Waugh Street, Dalton, GA 30720

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
76 reviews

They have a clean, nice facility staffed with caring people. The room size was fine. My wife was there for 9 days before I brought her back home. I spent 4-5 hours a day there with her during that time, so I...

Provides: Assisted Living, Memory Care

Dalton Place is located in a tree filled neighborhood in Dalton, Georgia. We are less than a mile east of Johns Mountain Wildlife area with its myriad of recreational opportunities. We offer a thoughtful, warm and loving environment designed to promote independence and dignity. Our caring staff...

... Read more

Navion of Goldsboro

1800 North Berkeley Boulevard, Goldsboro, NC 27534

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.5
Review Score
23 reviews

It is an exceptional facility but short staffed with staff turnover which I guess a lot of places are dealing with. To me the food is delicious. Not going to get picky. The majority of the staff is attentive...

Provides: Assisted Living

At our assisted living community, located just a short drive from downtown Goldsboro, N.C., we believe social relationships and friendships are integral to aging well and living well. Whether you’re gathering in the group family room to watch a movie, joining in an arts & crafts project or...

... Read more

Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

Starting at$X,XXX+ monthly
1
1 Video available
9
9 Photos available
9.4
Review Score
60 reviews

Preston House Memory Care is top notch! The staff are knowledgeable, caring, kind & seem to genuinely love what they do. The facility is clean & well appointed. The large, enclosed , backyard is beautiful,...

Provides: Memory Care

Lots of senior living communities love to showcase their elegantly appointed dining rooms with designer furniture and soaring ceilings. Those spaces are beautiful, no doubt. But impressive as they may be, they don’t feel at all like the warm, cozy spaces your loved one is used to calling home....

... Read more

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.4
Review Score
13 reviews

My family has a long history at The Legacy. My grandmother lived there happily nearly twenty years ago. Recently, my mother and father moved there when their health deteriorated quickly. My father passed...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.3
Review Score
17 reviews

The facility is clean, quiet, and comfortable. The apartments are very adequate and the staff is usually helpful and friendly.

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Deerfield Ridge Assisted Living

287 Bamboo Rd, Boone, NC 28607

Starting at$X,XXX+ monthly
11
11 Photos available
9.3
Review Score
16 reviews

I like the folks at Deerfield Ridge. They treat ME like family but Mom seems to be going downhill quickly there. The help appears nice but I'm not sure they're nurturing her. I would recommend to others....

Provides: Assisted Living, Memory Care

Situated in the hills of Boone, North Caroline, lies our beautiful home, Deerfield Ridge Assisted Living. Our senior living facility is only two miles from Watauga Medical Center and many primary care physicians. Your loved ones can enjoy exquisite mountain views while living stress free in our...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min • December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min • December 23, 2022

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min • December 23, 2022

Reviews
for Navion Senior Solutions

9.1
Review Score
2,221 reviews

Review Score

2,221 reviews
9.1

Out of 10


5 star

63%

4 star

23%

3 star

7%

2 star

4%

1 star

5%

A Place for Mom has scored Navion Senior Solutions with 9.1 out of 10 using our proprietary review score based on 736 reviews in the last 2 years. Over all time, Navion Senior Solutions has 2,221 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,388
498
150
79
106
Date Submitted
149
330
736
Reviewer
177
1,546
430
26
Care Received
1,387
169
641
1541-1560 of 2221 reviews
Sort by

4.0
Karyn - Family/Friend
Assisted Living
December 11, 2023
Verified Review
Review for Pinewood Square

Excellent choice. We picked this community because of the location and overall quality. I would recommend to others.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 29, 2023
Verified Review
Thankful for the Oaks

They do care about their residents as if they were their own family in my opinion, And I am very thankful to have found this place for my Mom! The staff is extremely friendly and very personal. The activities that they have provided is something I've never seen in any other memory care facility. Which I think is extremely important! I showed a lot of my mom's friends the pictures of the Oaks how it's decorated and they would all say when can I move in? I'd like to help other people out if it could just be the part saying how they treat people like they're their own family and that I am so happy that I found this place for my mom

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
November 17, 2023
Verified Review
Absolutely Recommended

The staff at Dublin Square were all very patient with my mom, who was not an easy patient. Given her moods and behavior, the staff handled her with care. We so appreciated that and they treated her no differently than any other patient. The move in process was difficult for us emotionally, but the staff were supportive and checked on us and helped us through it. The housekeepers were lovely and so sweet. Communication with the family was not as great as we would have liked from the Memory Care nurses, but we talked with the main staff and it seemed to be fixed. I absolutely recommend Dublin Square to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
Brandi - Family/Friend
Assisted Living
November 16, 2023
Nice assistive living

We have had a great experience this far. The staff is very friendly and responsive, the facility is clean and safe for our mom. We appreciate their service and our mom is very pleased with the staff. She has expressed that [name removed], [name removed], [name removed], and [name removed] go above and beyond to provide her with care and we appreciate them and others here.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Wesley S - Resident/client
Assisted Living
November 9, 2023
real good

just fine i am glad to be at hitchcock square on this nineth day of november 2023. tomorrow is friday. My room is kept clean every week. I have lived here for over 7 years. I am very satisfied with my experience.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
October 18, 2023
Verified Review
Review for Manning Square

It depends on what they are looking for an assistant living place they are wonderful but if their parents are needy and does it want to be rushed then probably not. Like in most facilities you have some helpers that need to find another kind of job.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
October 9, 2023
Verified Review
Recommended

My loved one is currently a resident at Highlands Place and everything about his experience at this facility has been good so far. The facility is clean. The staff are nice and they are competent. The meals are good. They have activities available for the residents. Communication with the family is good, the facility maintains contact. I would recommend Highlands Place to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
October 4, 2023
Verified Review
Just the right size. A community, not too small and not too big and offers a variety of activities

What we like the most about the Arbor Ridge at Stanleyville community is they offer many different activities for the residents, but the monthly calendar is very small print for the senior residents to read. The meals could stand for some improvement. However based on the experience so far, we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
September 12, 2023
Verified Review
Review for The Legacy of Orangeburg

It is a friendly and very helpful caring environment. We chose The Legacy for several reasons. Again it is clean,friendly and the staff seems to be very knowledgeable in their fields.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
September 7, 2023
Verified Review
our families experience

Based on our experience with the community, It is time to update the carpeting and reupholster the chairs in the common areas. However the staff members at Colonial Gardens seems to be caring about the residents.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Memory Care
August 29, 2023
Verified Review
Our family's experience with Independent Living and Memory Care

It's quite expensive, especially for memory care. (One parent in independent living and one in memory care). Quality of care in memory care is hit or miss as well - some great staff and some not very good. I think the independent living is really good - great food - the dining room is like a restaurant with lots of variety and good quality. The apartments are well set up. The staff in independent living are all very friendly and seem to know everyone. It's very welcoming. We really like that my mother can walk over to memory care almost any time to visit him.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
August 8, 2023
Verified Review
Moms safe haven

All was excellent. What we like most about the community is The staff. I really trust them . They are always including me with every decision they make in regards to my mom's care and happiness. It is a very clean place and the have a tendency to spoil ALL of the residents. It not a community for care. It's a warm home. Even the family members great each other like family. I have adopted more adult children who have family members residing there. We have so much in common.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
July 18, 2023
Verified Review

I toured with and really liked Preston House. Out of all of the places that I looked, this facility was my second choice. I loved [name removed] at Preston House, she was wonderful. I just liked the Bridge to Rediscovery program at [facility name removed].


4.0
Anonymous - Toured community
Independent Living
July 7, 2023
Verified Review

We took a tour of Arbor Ridge at Kernersville when searching for a facility for our loved one. This facility was very nice. The atmosphere was welcoming. Everything was very clean. Our tour guide was accommodating and friendly.


4.0
Anonymous - Family/Friend
Memory Care
June 29, 2023
would recommend

Sometimes it is hard to get information and lots of times due to turn over staff does not really know what is going on. They are working on different areas it is just disappointing at times. I would recommend Chatham ridge but would want families to understand, memory care is not one on one care. You still need to be able to do something's for yourself.

Cleanliness

3

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

3

Staff

5

Value for Cost

3


4.0
Sharon - Family/Friend
Assisted Living
June 20, 2023
Verified Review
Absolute Wonderful!

The community and staff are very accommodating, and go above and beyond to assist residents and their families.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
June 5, 2023
Verified Review
Review for The Reserve at Mills Farm

We picked this community, because we knew some people there. Also the size was good - things were very accessible. Dining and amenities all in the building. We would recommend to other families. Initial issues with staffing and dining are being addressed but not up to par. Lots of staff and management turnover.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

3

Value for Cost

4


4.0
Anonymous - Family/Friend
Independent Living
May 24, 2023
Some Turnover but Good Place Overall and Newer Facility

Fairly new facility, apartments are a little more spacious and more modern. Tons of services on site. Great outdoor locations. Staff is good, but there has been quite a bit of turnover. Dining is more expensive for independent than I previously experienced but food was good. Assisted-living food needs to be improved but they are working on improving it. In the short time my parents have been there since February I've seen the following staff change: Cleaning, company that makes on-site doctors visits, pharmacy and head of assisted living. But location is great. They have a movie theater, and staff is real friendly.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
May 18, 2023
Verified Review
family experience

I feel that Hitchcock Place may be understaffed. Employees have been very friendly and helpful. [name removed] my sister in law has not been very happy with the food. Very bland I think they could do better than hotdogs and beans for supper. Overall experience has been good. [name removed] has only been at Hitchcock Place for a month

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

3

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Memory Care
May 16, 2023
Verified Review
Great choice for mental issues, freedom to be themselves at this time

Went to visit my husband and each time it was the same. Clean, and aides and nurses around. Also, they call each patient by name. And answered my questions concerning my husband in a knowledgeable way. They are still people to them, not just nameless patients. My only real complaint was I was not informed concerning the upfront $[removed] community fee. It was a surprise for me the day I brought my husband in. Quite a costly surprise. I did not understand what the purpose of that fee was and didn't ask because mentally I was not all there the day of admission. I would recommend Colonial Gardens to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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