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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,852 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.9

Review Score

1,852 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

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Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

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Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

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The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

... Read more

Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

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Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

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Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.9
Review Score
1,765 reviews

Review Score

1,765 reviews
8.9

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.9 out of 10 using our proprietary review score based on 565 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,765 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
89
Date Submitted
240
353
565
Reviewer
140
1,229
344
22
Care Received
1,044
174
547
1501-1520 of 1765 reviews
Sort by

3.0
Anonymous - Family/Friend
Assisted Living
March 6, 2024
Verified Review
Legacy of Lexington

Help at night doesn't seem adequate. Atmosphere is pleasant Staff in daytime is mostly very kind The place does not smell like a "rest home"

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

5

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
February 26, 2024
Verified Review
Disappointing, hope you have a better experience

It was a nightmare. My mom moved out of my house last year to Maple Brook, and kept falling and having heart attacks. When she moved out we weren't suppose to have anything to do with each other. I came to a roadblock when it came to finances, as I'm not her POA nor have anything to do with her finances, bills, decisions. Only reason I gave it that high of a rating [name removed] went to Brushy Creek to do paperwork with my mom The lady at the door should not be working there. Once again [name removed] saved this rating, until my last conversation when she said it was my responsibility to unpack my mother. She calls me all the time because she can't figure out her tv, or she needs her nails cut.... Seem like they try to keep them active. Exercise, church etc. It si one the cheaper options in the area

Cleanliness

2

Friendliness

3

Care Services

2

Activities

4

Staff

3

Value for Cost

5


3.0
Anonymous - Family/Friend
Assisted Living
January 9, 2024
Verified Review
Small cozy place, needs improvements in housekeeping

When I first toured Pinewood, I was very impressed and of course I was shown a demo room. When I moved, my mother and things seem to be OK, and then a different management company took over, and I don't know if that is related or not. As things seemed to deteriorate, I just tried to ask for help. For instance, my mother's bathroom sink dripped and then turned into mold. I kept asking the management to please fix the leak and clean the sink. And that never happened. They didn't clean her room consistently, there were mouse droppings under the sink and in the kitchen drawers. They did her laundry and apparently there was an ink pen in the dryer, and so all of her clothes came out, completely covered with ink spots, and I know this happens, but they didn't say a word they just folded up her laundry and delivered it to her I don't know thinking she wouldn't notice? I was mostly disappointed in the cleanliness of her room.

Cleanliness

2

Friendliness

3

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

3

Value for Cost

4


3.0
Suzette A - Family/Friend
Assisted Living
December 25, 2023
Understaffed on weekends

Took 10 minutes to get in and had to hunt someone to leave Then it seems it’s a bother to ask someone for the door Bathroom near dining room was horribly dirty Very disappointed and I normally don’t say anything but with rates increasing seems like understaffing is the major problem

Cleanliness

2

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

3

Staff

2

Value for Cost

2


3.0
Anonymous - Resident/client
Assisted Living
December 12, 2023
Verified Review
Hoping for improvements

The facility has good and bad Poor health help when needed, will have to find better facilities if needed better care. It is also very expensive for the apartment complex and it is very old. Hoping for improvements


3.0
Anonymous - Family/Friend
Assisted Living
December 5, 2023
Verified Review
Nice community with a lot of room for improvement.

We like the facility itself and some staff are very caring, however some staff is the opposite of caring. They appear to also be understaffed, leaving my mother unattended for a much for as much as 1 1/2 hours after she pushes her call button. If it wasn't such a pain to move her we would.

Cleanliness

4

Friendliness

2

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
November 27, 2023
Verified Review
Overpromised based on staffing levels from nursing to aides to therapists

Over promise on the care on front end. Shared they always have 2 nurses at call so if one is busy the other can provide immediate care ... that was not the case. I am sure linked to staffing issues. The PT service they use is excellent. The food was terrible and always the same. The admissions director was amazing to work with as we moved in

Cleanliness

4

Friendliness

5

Meals & Dining

1

Care Services

3

Activities

3

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
November 21, 2023
Verified Review
A family environment with a little room for improvement

What we like the most about the Cypress Square community is the family like environment. Based on the experience we have had so far, I would recommend this community to others, but the things they need to work on are completely fixable...

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

4

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
November 7, 2023
Verified Review
would not recommend. Amenities are nice if you can afford the monthly asking price.

When it comes to the value for cost -tiny Room was going to cost [fee removed] that barely fit a queen sized bed. They had a large park like setting outdoors. We are not considering the Legacy due the the huge monthly expense for a very small room.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

2


3.0
Anonymous - Family/Friend
Assisted Living
October 11, 2023
Verified Review
60 Day Review: The Fountains of Calhoun

My loved one is currently a resident at The Fountains of Calhoun. The facility is very clean. The meal quality is average. The outdoor space is lovely. Medication administration is unreliable on the weekends. Everyone is vey nice, but they do not default to taking ownership over areas where improvement is needed. The move in process was simple. I would only recommend this community for people with non-complex health profiles and local family that can be hands on enough to have a sense of day to day operations.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

3

Staff

2

Value for Cost

4


3.0
Debra - Family/Friend
Assisted Living
October 10, 2023
Verified Review
Review for The Legacy at Southpointe Drive

I would have to say, meet with rep, tour the property and rooms and make their decision from that. I was impressed with my initial meeting with the representative.

Cleanliness

1

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

2


3.0
Anonymous - Family/Friend
Memory Care
September 29, 2023
Verified Review
Tour Impression

On first thoughts the overall is about a 3. The cleanliness # is based on the urine smell that hits my nose as I walk into the memory care unit . Maybe a 2.The staff gets a 5 for sure. Quality of care is probably a 5. I have not eaten there.? The food looks good and my family member seems to eat well there. Probably give it a 4. Activities sound great Give that a five. So overall probably a 3.5-4. Ask me again soon.

Cleanliness

2

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


3.0
Anonymous - Family/Friend
Assisted Living
July 26, 2023
Verified Review
Satisfactory, but much room for improvement

Some staff at Pinewood Square are great, helpful and caring, while others don't want to be bothered. The housekeeping is good and the food is fair. More variety with the food would be preferred. The communication with the family is fair. Levels of care could be explained more thoroughly. More trained staff are needed, as they aren't responsive to needs at times, per the contract. You don't always get what you paid for with assistance, so it's expensive. I'm not sure if I would recommend this facility to others.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

2


3.0
Derrick - Family/Friend
Assisted Living
June 15, 2023
Verified Review
Overall Disappointed

They made a nice sales pitch about activities, but it was mostly just bingo. Wasn't as clean as we would have liked. Overall I'm disappointed in this elderly healthcare establishment. It is very expensive and exploiting those who deserve our honor, respect and love.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

2

Staff

3

Value for Cost

3


3.0
Cindi - Family/Friend
Memory Care
June 13, 2023
Great promises

We were so impressed with the cleanliness of the facility and how much the staff seemed to care. However, reality has not been as good as promised. We’ve found mom looking at her food with no one prompting her to eat. Memory care patients very often need cues to perform simple tasks like eating. Most of the time her teeth are not brushed. At times when we drop by in the morning, she will still be in bed. No one gets her up for breakfast. I don’t know if she would get a meal if we didn’t come by and get her dressed. Weekends are the worst due to staffing levels. Sometimes she doesn’t get her meds. We thought a facility would provide better care than what she was able to get at home, but we were wrong.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
June 7, 2023
Verified Review
Our experience with Hitchcock Place

My father was a resident at Hitchcock Place. Overall, our experience was okay. Most all of the staff at this facility was kind, caring and attentive. However, their medication system is very outdated and subject to mistakes. It is not a good place for someone that needs 24 hour contact.

Cleanliness

4

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

2

Staff

4

Value for Cost

3


3.0
Anonymous - Family/Friend
Assisted Living
May 30, 2023
Verified Review
Review for The Legacy at Southpointe Drive

We picked this community, because of the cleanliness, friendliness,activities, and overall it's pretty good. I would recommend it . I think families have to advocate for their family members to make sure what needs to be done is being done.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


3.0
Anonymous - Family/Friend
Memory Care
April 21, 2023
Verified Review
Our Family's Experience

Assisted Living may be very good. The size of the units is wonderful. The Memory Care Unit is not good. There are no (and I mean 0) activities. I really think they need to working on improving the entire memory care unit. I still go there twice a day.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

2

Activities

1

Staff

5

Value for Cost

3


3.0
SCM - Family/Friend
Assisted Living
March 7, 2023
Verified Review
Someone's loved one died because they were left alone.

Only one person was of any help to us...the nursing director. Everything else was pretty terrible.

Cleanliness

2

Friendliness

4

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

2


3.0
Anonymous - Toured community
Assisted Living
February 22, 2023
Verified Review
My Tour Experience at The Legacy at Southpointe Drive

The downstairs was nice. The rooms were small and the closet doors were coming off in the room that would have been my loved one's room. It felt more like a dorm than a home.


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