Navion Senior Solutions

Patients seem to be clean. They do a variety of activities with them.

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of opportunities to engage in activities with other residents and never complain about the food. It is s safe haven.

Bad bad bad Unfortunatley, they also own the other nearby place with memory care We are dealing with corporate greed/ understaffing here They pretty much control the market Better standards Strictly enforced /firings /here.

Forest Ridge is a very good place for a loved one to be took care of. The staff is very caring and compassionate. My mom is treated with respect as well as my family when we visit. My one concern is that my mom’s laundry gets missing or mixed up with her roommate. Even though that is an inconvenience, I would still recommend this facility to others. If I had to voice a concern, it would be that there isn’t a way to get inside unless someone lets you in and that could take a few minutes. Need to have a bell to announce someone waiting to get in.

The staff at Hammond Square has been really great! They are very friendly and will help us with anything we need. I appreciate how they truly care about the residents and love them like their own family.

The only real complaint about Arbor Ridge is the lack of food. They need to provide more options for residents. The room sizes and amenities offered are good.

The caretakers were very kind and attentive to my Aunt's needs. She really loved them. Auntie passed away in December.

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about patients!

We picked them because of the proximity to other family living in the area. Food is sub-par, and is often a major issue. Management had turned over several times, but the place is generally clean and feels safe overall. Have had all sorts of trouble and misinformation regarding getting approval for her long term care insurance though... Has cost us tens of thousands of dollars so far...

My mom began to need a little different care than Arbor Ridge was willing to provide. They wouldn't administer insulin shots. Or test blood sugar. Both of which she needed as she got older and health began to decline. Overall I would say the experience there was positive. It was clean. The food was decent and the staff was friendly. We wouldn't have left if not for the needed additional care levels. She liked it there. And my only real complaint was they didn't regularly communicate with me about her issues. Like Covid.

I found the staff to be very helpful when needed. The one item that I had an issue with, was my Uncle was placed in the Memory Care Unit as he failed their test by one question. I spoke to the Administrator about this and redoing the test. Of which they didn't persue. The longer he was in there the more obvious it became he was 100% misplaced ! Anyway, I can't remember how many months he was at the facility before he passed. He really died of a broken heart resulting in medical issues popping up. His wife (my aunt) of neatly 70 years died in [date removed]. My Uncle passed that August. I believe he would have been happier in another ward to relate to others, talk about hobbies etc. The Memory Care Unit - God love them, but they are not on the same planet. The facility is a good place for memory care patients. It was apparent they enjoyed it Of course they mostly just wandered around, slept etc. the facility did have sing alongs, drawing etc. my Uncle was lost if you will not having the mental stimulation he needed and the level he was at. His neighbors and friends made it a point to visit everyday.

I would choose chandler again! Close to my home and I feel he is in a safe environment. I would like to see activity directors more involved with new residents and more active during different social events I think the director should carry through on items that they promised, such as Veterans wall of fame. I would definitely recommend, every place we toured had good points and areas that could be improved.

It's a nice community! Everyone is friendly and caring and they are good about communicating issues. My mom really enjoys the activities especially special events. I wish the pricing was lower and that they offered off site activities. My mom has lived at several assisted living communities in metro Atlanta and this one is the best!

Great management staff, understaffed, employees, good technicians and overworked CNAs food could be better.overworked drivers to medical appointments but great drivers. Great activities director, who always has something for residents to keep them busy like arts and crafts, bingo and outings, and very helpful to all residents.

The staff at Colonial Gardens is attentive and caring, friendly. It has been a good overall experience there.

My sister chose it for its cleanliness and proximity to her home. As always, promises made before checking in are not necessarily fulfilled. I found it to be an excellent place. I would recommend them.

There was a lot of turnover of staff while my Mother was there. It was sometimes hard to get a response from administrators. We have moved my Mom to another facility. The food could be improved if they paid attention to residents request. Th why often served my Mom beef and pork which she doesn't like. I would prefer not to rate the new facility. It hasn't been long enough to have an opinion about it.

Very courteous and thorough. We picked this community because it was closer on the map.

It's always hard to leave your loved one in the care of others. I had to quickly find a place that could physically transfer from bed to wheelchair etc. Preston House was the best fit for my Mom. Caring, knowledgeable people, well trained. They keep me informed of progress or changes by phone or in person. Very clean, in a nice neighborhood.

I feel like Cypress square has done a really great job taking care of my grandmother. The only issue that I have had is that they are understaffed. I feel that they do the best that they can with what they have. As far as activities they go way above and Way beyond to make sure that their residents are having a good time and get good experiences despite being in with skilled nurse staffing. I do feel safe leaving her there with the staff and anytime I have had an issue it has been resolved immediately within 24 hours. I do honestly feel like they care about their residents and that makes my heart Happy. I am very very very grateful for Cypress square and all that they do for our loved ones. Because of a place for Mom my grandmother now has a safe place to stay with skilled staffing. She is also not a very social person and she has now begun coloring and going and playing bingo. I would not have been able to find this place had it not been A place for Mom. I will be forever grateful to A place for Mom and Cypress square.