Navion Senior Solutions

There were a few times where communication wasn't perfect, but overall, the staff were very kind and understanding. I don't believe any place is 100% perfect 100% of the time, but my family and I felt that The Legacy of NMB did a very good job caring for[name removed].

What we like the most about Chatham Ridge is that it is a smaller and intimate community, so the staff really get to know my mom and her family.

What we like the most about the community is the mall homey feeling. Great staff communication. We would absolutely recommend this community to other families based on the experience so far.

I like most the friendliness/home-iness. Everyone is so kind and helpful. The facility is clean and bright and up to date. Things to improve on...can't really think of anything right now

My mom has been at Carolina Reserve memory care for almost 5 months. We like the bright and clean facility, great activities, and the friendly and caring staff. Many hug my mom or hold her hand when they are with her. It’s a huge improvement over some facilities mom has been in. My mom has pronounced dementia and requires more care than the average resident. Like all facilities we’ve been in, the staff shift changes and turnover allow specific care needs to fall through the cracks. Staff are always happy to help when asked but are not always proactive, so I have done significant hand holding to get mom the care she needs. Fortunately the management team has been happy to meet with us to improve oversight and follow-through of staff. I think more check lists with daily management walkthroughs follow by staff coaching when gaps are found would help this facility tremendously. I am grateful the team is so receptive to working with us.

I thought the staff was much better than community name removed]. While at there , [name removed] developed constant hematomas in her arms, which I believe were caused by rough handling and her skin so frail. The food was not good either. Northstar has a wonderful staff who took care of name removed] a lot better. She never got any hematomas in her arms. She liked the food better and her caregivers actually cared about her as a person, not as a number. If I had to have anyone in a home again, I would choose Northstar.

The people at Legacy were very nice and caring; however, Mom had innumerable falls there and multiple trips to Lexington Medical Center emergency department. I would recommend.

The food is average. There are lots of activities. The staff is caring and does a good job. They are just always busy. I would recommend The Legacy to others who are needing to find a place for their loved one.

Most of the staff and facility are wonderful. There are some things that fall through the cracks like having any medical staff at the facility on a regular basis. The activity staff is the best ever and they do a wonderful and caring job with the residents. All things considered I would recommend it to others.

We have been happy with all fazes of our experience at Legacy. The staff, nurses and aids have always been polite and helpful. My sister is very private so she didn't enter into any activities. She didn't want to go to dining room to eat, so they brought her meals to her each day. We are leaving Legacy to move to Quillan Manor only because it is so much more convenient for me to visit. I was concerned that the front door wasn't locked like most of the assisted living facilities I had visited.

Staff is kind and helpful. They have worked to solve adjustment issues and [name removed] is now doing better. Wellness Nurse is very good . She and her staff keep up on medical issues and see that she takes prescribed medication. Facility is right size, not too big, not too small.

It's a nice place. I don't really have anything to compare by, but we've been satisfied. I would recommend to others.

We really like it for my stepdad. They are really patient with him and kind. The food looks good. The place is clean and decorated for the seasons. The activities director is creative and fun and encouraging everyone to participate. She is adorable. They have an outside garden area in the middle of the property so they can come and go at will. Rooms have a great little kitchenette. Big closet....individually controlled ac/heat

The journey continues to be a hard one however [name removed] is in a safe environment, his appetite is good, his medications are being managed carefully, he's clean and well dressed, and seems to be comfortable and has adjusted well to his new home! The staff are attentive and genuinely care about all the residents and provide the best care they need and most importantly deserve! The community is undergoing a face lift and recently painted the entire community, replaced the carpeting in the hallways with new flooring, upgraded the resident's bathroom sinks, replaced the locks on resident doors, and upgraded some of the furniture in the main seating area! The community has large windows throughout that provide an abundance of natural sunlight in all areas. [name removed] is doing his very best and enjoys sitting and walking on the paths in the secure and well manicured courtyard with a lovely water fountain. We spend a lot of time in this tranquil area enjoying our time together and having picnics and quiet time! The staff communicates in a timely fashion especially when presented with any of my concerns which are very few. I would recommend Richland Square for those looking for a memory care community for their loved ones!

Very attentive and caring. Getting residents involved in activities. Would recommend

Facilities are nice and staff is very friendly and helpful my mother was only there a couple of months but I would recommend them.

I thought the staff we had helping us was amazing. The thing I did not like was that as soon as my email and phone number were entered in the system, I was bombarded with calls and emails. So many I didn't even have time to call them all back to say thanks but no thanks.

Just ask questions an make sure u are clear on what u want an need. Atmosphere an homey feeling and staff, stuck out over other places.

Each category could get a different number, but on average they are all 4s. The staff is very friendly and works hard to find out what each resident enjoys doing and then helps them with doing it, such as working with plants or pets.

Our mom has dementia that has significantly progressed since her most recent spinal fractures. During that time, she was at Rex Hospital. I knew we had to do something. I went outside to just breathe, started googling places, and called A Place for Mom. [name removed] answered, and her kindness and knowledge helped calm my anxiety. She gave us a list of places based on personal information I shared regarding our mom’s needs. Eagles Pointe was first on the list, and my brothers neighbors had a recent family admission to Eagles Pointe. They praised it! After meeting the staff, touring the facility, seeing and smelling how clean it was, and seeing how happy all the residents were, my brother, sister in law, husband, and I were all confident this place would allow our mom to thrive. Not just survive. Since then, mom continues to praise the staff and place as a whole. She misses our calls, and never calls us. Before this would have brought me crippling anxiety. Now, it brings me happiness and peace.