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Navion Senior Solutions is a leading senior care provider with communities, including Best of Senior Living Award winners, offering a variety of lifestyle and care options, including independent living, assisted living, specialized memory care services, and respite care options. Navion Senior Solutions has 1,852 senior living reviews and an average review rating of 4.3 out of 5. Navion Senior Solutions’ mission is to foster a positive and growth-oriented workplace while creating meaningful continuation of life experiences for their residents and families. Locally operated Navion senior living communities carry out this mission by offering warm, hospitable care and service, including their signature Daily Living activities program and fabulous chef-led dining experience.

8.9

Review Score

1,852 reviews
52 communities
4 senior living award communities
Starting from $X,XXX/mo
3 community videos

Navion Senior Solutions community listings

Showing 52 communities
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Ashley Square

526 Haltiwanger Rd., Greenwood, SC 29649

Starting at$X,XXX+ monthly
6
6 Photos available
10
Review Score
94 reviews

Great place to move a loved one,very caring and supportive the staff goes above and beyond to help the family understand any problems or changes,can express how much my mom loved the place and staff,gave me...

Most Friendly
Provides: Assisted Living

When you walk through the doors at Ashley Place, our senior living community, you will be greeted with a smile and a warm welcome. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Helena Square

1624 Paris Ave, Port Royal, SC 29935

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
69 reviews

From the start of meeting with and talking with staff we as a family knew that Helena Square was the place for our family menber! The staff is helpful,to concerned and caring. We have asked many questions...

Provides: Assisted Living

Helena Place is an assisted living community situated in the heart of Port Royal, South Carolina for over 20 years. Our community has been named The Best of Assisted Living in Port Royal for the last 5 years running. We are located on the south side of the Cypress Wetlands Bird Sanctuary where...

... Read more

Hammond Square

128 Walnut Lane, North Augusta, SC 29860

Starting at$X,XXX+ monthly
9
9 Photos available
9.8
Review Score
81 reviews

Sent for [name removed] Hammond Square made mom’s transition from home to residence living a smooth process. All the staff are helpful and very caring. It is a great place for mom. Would highly recommend...

Provides: Assisted Living

At Hammond Place, our senior living community, we develop individual care plans to meet the needs of our residents. A full-time registered nurse is available 24 hours a day to provide clinical oversight and coordination of care. We welcome pets and help our residents thrive in mind and body by...

... Read more

Keowee Square

475 Rochester Hwy, Seneca, SC 29672

Starting at$X,XXX+ monthly
8
8 Photos available
9.7
Review Score
40 reviews

Keowee Square has been a great place for my loved one. I've come to love the staff here and most do a phenomenal job with a few exceptions. The activities are slim to none when I visit which is very...

Provides: Assisted Living

Keowee Place is located on the shores of Lake Keowee and Lake Hartwell in Seneca, South Carolina. We are close to the historical towns of Cashiers and Highland, North Carolina and our daytrips to these historical towns are a favorite outing for many of our residents. We also make regular trips to...

... Read more

Langston Square

939 Springdale Drive, Clinton, SC 29325

Starting at$X,XXX+ monthly
8
8 Photos available
9.9
Review Score
45 reviews

Love having my mom here! They offer everything to make her feel at home and keep her safe. Nice size rooms and plenty of space to gather with other residents. Nice courtyard for her to enjoy during warm...

Provides: Assisted Living

Langston Place is located in the charming town of Clinton, South Carolina just east of the Presbyterian College. We are only two miles from Sumter National Forest, a popular picnic destination for residents and their families. While we are proud of our beautiful community we are even more proud...

... Read more

Arbor Ridge at Stanleyville

350 Arbor View Ln, Winston-Salem, NC 27105

Starting at$X,XXX+ monthly
10
10 Photos available
9.9
Review Score
45 reviews

We recently moved mom into a one bedroom apartment. We had toured four assisted living facilities and then Arbor Ridge. The room sizes, really nice staff, friendly residence's, the size of the facility, and...

Provides: Independent Living

The Benefits of Moving toARBOR RIDGE AT STANLEYVILLEArbor Ridge isn’t your typical Independent or Assisted Living community. We are only one of two communities in Forsyth County registered with the state of North Carolina as a “multi-unit assisted housing community with services” (MUAHS). Our...

... Read more

Priddy Manor Assisted Living and Memory Care

1294 Priddy Rd, King, NC 27021

Starting at$X,XXX+ monthly
15
15 Photos available
9.8
Review Score
30 reviews

Making the decision to place a loved one in a facility is the hardest decision ever. Just to place the call to ask about a tour can be difficult However; [name removed] made me feel very comfortable when...

Provides: Assisted Living, Memory Care

Priddy Manor Assisted Living is located in the city of King, Stokes County, North Carolina. Our beautiful, scenic community is set among the rolling hills of Western Stoke County. King is a lovely, scenic place to call home, and to invite family members to visit. Priddy Manor is committed to the...

... Read more

The Fountains of Calhoun

265 Lovers Lane Rd SE, Calhoun, GA 30701

Starting at$X,XXX+ monthly
14
14 Photos available
9.7
Review Score
15 reviews

I arrived a few months ago and I enjoy being here. The staff is wonderful. The food is so good. Everyone here is very friendly. Can’t wait for the summer to get here and warm weather so I can walk around the...

Provides: Assisted Living, Memory Care

Highlands Square

225 Norfleet Dr., Somerset, KY 42501

Starting at$X,XXX+ monthly
27
27 Photos available
9.6
Review Score
43 reviews

Overall this is a wonderful facility that has provided great care for two of our family members. The staff is very caring and attentive. Our family members have voiced their approval. They have lots of...

Provides: Assisted Living

At Highlands Place, our senior living community, we get to know our residents on an individual level so we can offer them personalized services. Our residents engage in a variety of stimulating activities, such as exercise classes, gospel singing, arts and crafts, card and board games, tai chi,...

... Read more

Arbor Ridge at Kernersville

1237 Masten Dr, Kernersville, NC 27284

Starting at$X,XXX+ monthly
7
7 Photos available
9.6
Review Score
29 reviews

My father who is 93 years young moved into Arbor Ridge in October of 2022. My Dad moved from several states away so this was a major move not only in distance but also life style. The move-in process was...

Provides: Independent Living

All the independence you desire, and all the on-site assisted services you need or one day might need. Private studio, 1-bedroom, and 2-bedroom apartments in a beautiful modern setting. Our on-site home care agency provides peace of mind that we can accommodate your changing needs as you age in...

... Read more

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Rivercrest Place

2121 New Holt Rd, Paducah, KY 42001

Starting at$X,XXX+ monthly
11
11 Photos available
7
7 Floor plans available
9.6
Review Score
25 reviews

All 8 get the top rating. My sister raves about the food and how they take care of her needs. Her pension from the University covers the cost. It is just a great clean facility with good people working...

Provides: Assisted Living

Exceptional Senior Living at Rivercrest PlaceIt’s time to upgrade your senior living, trading the worries and stress that come with home ownership for the relaxed retirement lifestyle you’ve always dreamed of. And we have just the place to do it at Rivercrest Place.We offer assisted living...

... Read more

The Legacy of Camden

719 Kershaw Highway, Camden, SC 29020

Starting at$X,XXX+ monthly
14
14 Photos available
5
5 Floor plans available
9.5
Review Score
11 reviews

The Legacy of Camden has been a blessing to us. My Mom is happy there and feels loved. She has made new friends and the staff feels like family. The food is delicious and there are fun activities planned. We...

Provides: Assisted Living

The Legacy of Camden is a beautiful, quaint retirement community in Camden, South Carolina, just northeast of Columbia, SC. Our assisted living community has 40 apartments, and offers assistance with the activities of daily living, as needed by each individual.The Legacy of Camden is now under...

... Read more

Seven Hills Square

279 Technology Pkwy NW, Rome, GA 30165

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
25 reviews

When it comes to the activities, there is a lot of time spent in from of the TV. However, what we like the most about Seven Hills is that it is a smaller facility, great nurse-[name removed], great...

Provides: Memory Care

A great place to call home! At Enlivant, we honor the commitments we make to our residents and their families. Our goal is to enhance our resident's quality of life by providing a warm, caring environment that fosters independence, dignity and choice of each resident. Our residents are often...

... Read more

Chandler Place Independent Living

745 Dilworth Lane, Rock Hill, SC 29732

Starting at$X,XXX+ monthly
1
1 Video available
16
16 Photos available
3
3 Floor plans available
9.5
Review Score
44 reviews

We always recommend to anyone who asks us. It has been a blessing to have Mom safe, happy and reasonably independent. We picked them because you guys identified three options based on our budget and location...

Provides: Independent Living

Welcome to Chandler Place. Our newly constructed apartment homes provide a distinctive combination of service and independence which enables you to make choices and enjoy life. With a choice of one or two bedroom apartments, you may select the option that best meets your needs. Your apartment...

... Read more

The Legacy of North Myrtle Beach

491 Highway 17, North Myrtle Beach, SC 29566

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.3
Review Score
56 reviews

All the staff is nice and helpful. When we are there everyone tries to help with anything. They are professional. For Thanksgiving they had a large meal for families and residents to help us feel like...

Provides: Assisted Living, Memory Care

The Legacy of North Myrtle Beach is an assisted living and memory care community located in North Myrtle Beach, South Carolina, in waterfront Horry County and home to just over 14,000 people. A beautiful waterfront tourist city, North Myrtle Beach is a relaxed community that residents will enjoy....

... Read more

Northstar Square

3250 Quick Water Landing, Kennesaw, GA 30144

Starting at$X,XXX+ monthly
8
8 Photos available
9.3
Review Score
80 reviews

My patient there is happy. The help is very friendly and so is the staff. Food is good. She is happier there than the previous place. Place is nice and both management and staff really seem to care about...

Provides: Assisted Living, Memory Care

Northstar Place is located in Kennesaw, Georgia, just two miles south of Lake Acworth. Our community is in a beautiful wooded setting and resident rooms have views of the trees or of our flower filled courtyard. We have large outdoor spaces where residents can enjoy sitting in the sun with...

... Read more

The Groves at Oak Ridge

734 Emory Valley Rd, Oak Ridge, TN 37830

Starting at$X,XXX+ monthly
9
9 Photos available
3
3 Floor plans available
9.2
Review Score
74 reviews

The Groves has been home to my family member for a few months now and I cannot express my gratitude and gratefulness for finding such kind, compassionate and caring people taking care of her and the other...

Provides: Assisted Living, Memory Care

Welcome to The Groves at Oak RidgeIf you’re ready to spend each day doing what you want and leave housekeeping, laundry and daily chores to someone else, then you’ve come to the right place. At The Groves at Oak Ridge, we offer assisted living and memory care. You can live a life of leisure and...

... Read more

Walnut Ridge

411 Windmill St, Walnut Cove, NC 27052

Starting at$X,XXX+ monthly
11
11 Photos available
5
5 Floor plans available
9.2
Review Score
10 reviews

They had availability when we needed it and the location was close to where my mother grew up! The staff makes my Mother feel special!

Provides: Assisted Living, Memory Care

Placed smack-dab in the tiny community of Walnut Cove in North Carolina, Walnut Ridge Assisted Living, with the appeal of a small town, is the place to be for the elderly who require and want independent living but yet cannot for whatever reason live alone anymore. We offer customized care with...

... Read more

The Legacy of Hartsville

1901 West Carolina Avenue, Hartsville, SC 29550

Starting at$X,XXX+ monthly
10
10 Photos available
4
4 Floor plans available
9.2
Review Score
10 reviews

No one wants to leave their home but things happen. In 2018, our Mom had a stroke and no longer felt comfortable living alone. We were at one facility and then moved to The Legacy. We loved it so much, we...

Provides: Assisted Living, Memory Care

The Legacy of Hartsville is tucked securely within a quaint community of families and neighbors. Within minutes of the hospital and medical offices in one direction and a downtown area flourishing with charm and history in another, The Legacy is proud to offer services and amenities, activities...

... Read more

Hitchcock Square

102 Crepe Myrtle Court, Aiken, SC 29803

Starting at$X,XXX+ monthly
8
8 Photos available
9.2
Review Score
36 reviews

The staff (CNA) that I have met are extremely nice, friendly and caring. [name removed] has been very unhappy with the food. When I ask [name removed] about the food, she always says it's not good. She...

Provides: Assisted Living

Hitchcock Place is located in Aiken, South Carolina right in the heart of town. We have three parks within two miles of our community and visiting them is a popular afternoon outing for our residents. We also make regular trips to the nearby Centre South Shopping Center to enjoy the many...

... Read more

Manning Square

10 Companion Court, Greer, SC 29651

Starting at$X,XXX+ monthly
5
5 Photos available
9.2
Review Score
52 reviews

We were attracted to them because of the size of facility and staff. I would recommend. My 2 brothers and I looked at this facility at separate times and we all agreed that this was the place for our father.

Provides: Assisted Living

At Manning Place, our senior living community, you'll find a smaller, homelike community and a compassionate, caring staff. We develop individual care plans to meet the needs of each resident, and a full-time registered nurse is available 24 hours a day to provide clinical oversight and...

... Read more

Chancellor's Village

12100 Chancellors Village Lane, Fredericksburg, VA 22407

Starting at$X,XXX+ monthly
16
16 Photos available
9
9 Floor plans available
9.2
Review Score
58 reviews

Very nice facility, well appointed and well taken care of. My mother was in independent living. However when I wanted to move her to assisted living they felt they couldn't accommodate her due to the steps.

Provides: Assisted Living, Independent Living

Chancellor's Village has been a part of Fredericksburg, Virginia since 1991. We have over 85 years of combined senior experience. We are located on 15 acre wooded campus, between Washington, DC & Richmond, VA. Chancellor's Village offers both independent and assisted living to suit your...

... Read more

Navion of Shelby

1425 East Marion Street, Shelby, NC 28150

Starting at$X,XXX+ monthly
10
10 Photos available
3
3 Floor plans available
9.1
Review Score
14 reviews

My Dad has been a resident for 2.5 years. He says it’s a good place to be if you can’t live at home any longer, which speaks well of this assisted living facility and is so good for us to hear. He enjoys...

Provides: Assisted Living

Quality Care You Can Count OnIf you’re ready to move into an exceptionally warm and welcoming assisted living community in Shelby, North Carolina where you can enjoy spacious and comfortable accommodations, wonderful company and personalized care plans that provide you with quality care you can...

... Read more

Forest Ridge

151 Village Park Dr, West Jefferson, NC 28694

Starting at$X,XXX+ monthly
7
7 Photos available
9.1
Review Score
15 reviews

Forest Ridge has been a wonderful place for my mom. The staff has been helpful and friendly. The food is healthy and delicious. The facility is kept clean. Mom enjoys the activities she participates in also.

Provides: Assisted Living, Memory Care

Forest Ridge is an assisted living community for seniors who need just a little more assistance in their day-to-day lives. The picturesque locale is nestled at the base of Mount Jefferson and provides some of the best views Ashe County has to offer. Churches, medical care, and shopping centers...

... Read more

Pinewood Square

101 Centennial Blvd., Goose Creek, SC 29445

Starting at$X,XXX+ monthly
8
8 Photos available
9.1
Review Score
62 reviews

Staff treated our friend with compassion and caring. She was checked on frequently and was encouraged to join activities. One evening she was down due to losing her independence. A staff member noticed she...

Provides: Assisted Living

Pinewood Place is located in a beautiful wooded area in Goose Creek, South Carolina. We are also within sight of Crowfield Plantation Lake and some resident rooms enjoy lake views. We encourage our residents to enjoy the outdoors and offer transportation to our wonderful local parks. We offer...

... Read more
Viewing 1-25 out of 52 communities

Community videos

View the Navion Senior Solutions lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Navion Senior Solutions welcomes its residents home.

Preston House

Take a virtual tour of Preston House in Charlotte, NC
Take a virtual tour of Preston House, a maintenance-free Memory Care community located in Charlotte, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Assisted Living and Memory Care

Take a virtual tour of Chandler Place Assisted Living and Memory Care in Rock Hill, SC
Take a virtual tour of Chandler Place Assisted Living and Memory Care, a maintenance-free pet friendly Assisted Living and Memory Care community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Chandler Place Independent Living

Take a virtual tour of Chandler Place Independent Living in Rock Hill, SC
Take a virtual tour of Chandler Place Independent Living, a maintenance-free pet friendly Independent Living community located in Rock Hill, SC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Navion Senior Solutions

8.9
Review Score
1,765 reviews

Review Score

1,765 reviews
8.9

Out of 10


5 star

61%

4 star

23%

3 star

8%

2 star

4%

1 star

6%

A Place for Mom has scored Navion Senior Solutions with 8.9 out of 10 using our proprietary review score based on 566 reviews in the last 2 years. Over all time, Navion Senior Solutions has 1,765 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
1,073
405
132
66
89
Date Submitted
240
353
566
Reviewer
140
1,229
344
22
Care Received
1,044
174
547
1241-1260 of 1765 reviews
Sort by

4.0
anonymous - Family/Friend
Assisted Living
June 15, 2021
Verified Review
Would recommend

We went with Chatham Ridge because of the value of the money, a lot of the stuff here is new so it is like a brand new facility, and it is relatively close to my dads hometown. He was in a hospital and they made the transition for h im very easy on us and on him. The room sizes here are decent, he has a private room and it is very proportionate for his needs. They have a program where they bring in doctors and charge for that but my dad does not need that because the VA takes care of his medical needs. We have had a couple of issues but overall I would recommend to others looking.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Susan - Family/Friend
Memory Care
June 10, 2021
Verified Review
Not perfect, but a friendly, healthy environment for a loved one.

Overall I think for any place like it, a patient needs an advocate and someone to look out for them on a daily basis who is not afraid to ask questions and keep things going. The staff are always willing to help. It's just sometimes you have to point things out. Cleanliness has been a bit of an issue, likely because they're short-staffed. The staff they do have are wonderful and very friendly. I know they're doing the best they can. Our loved one says the food is good, and he's actually eating it and has gone from being underweight to gaining weight. Activities are good but a little limited due to Covid.

Read More
Cleanliness

3

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


4.0
sp - Family/Friend
Assisted Living
June 7, 2021
Verified Review
our experience

We really liked the courtyard that they have. They have indoor porches for the residence and the families. The community is neat and clean and the staff is very friendly. They have activities for the residence to do and the food is also very good. I would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

4.5


4.0
Ginny G - Family/Friend
Memory Care
June 4, 2021
Verified Review
Comfortable place

The staff have been phenomenal, they are always available to answer our questions and very friendly. We have not heard much feedback about regarding the meals there, but we do know our loved one is very healthy. They do have indoor activities mainly, so they are doing a good job keeping the residents engaged.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


4.0
PD - Toured community
Memory Care
June 3, 2021
Verified Review
Our Tour Experience

We had a very good tour here. They were very similar to the place we chose. The one staff member that we spoke to was very professional, nice, and helpful. It was very clean, and the room was a nice size and nicely appointed. But we didn’t really interact with anyone except for the person leading the tour. So we didn’t get to know the staff the way we would like to. And we just had a good feeling about the place we ended up choosing.

Read More

4.0
anonymous - Family/Friend
Memory Care
June 1, 2021
Verified Review
I would recommend

We chose Colonial Gardens because ratings were better and it is a smaller facility that is specialized for dementia care. The room sizes here are good, they have private rooms and shared rooms available as well as bigger ones so they have options to choose from. I think that the administrative staff could improve on communication, it is a big problem when it comes to any changes going on and they have dropped the ball a few times. Overall I would recommend to others looking.

Read More
Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

4

Staff

3

Value for Cost

4


4.0
anonymous - Family/Friend
Memory Care
May 27, 2021
Verified Review
Good community

They do have plenty of activities going on on the inside of the community, but they have yet to take the residents out and about. We are very happy with the value for cost right now. What our deciding factors were the care, it seemed like a lot of other communities offered levels of care a la cart, and this community does it all together. If you need to have more care, they just bump you up to the next level. We also just really like the people there.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5


4.0
anonymous - Family/Friend
Assisted Living
May 12, 2021
Verified Review
I would recommend

It was difficult for us at first because of covid and not being able to go inside and visit. We chose Legacy at Southpointe Drive because of the proximity of the facility to family members. I have only been in her room, but it is very big and spacious. I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
May 12, 2021
Verified Review
My Thoughts

I would tell others to check it out, as it is a good community. The communication was good with the staff and families. There were no issues during our stay.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

No data collected


4.0
The Kingsburys - Family/Friend
Assisted Living
May 10, 2021
Verified Review
Better than expected

I think they need to be upheld on their word a little but more, but we are working on that to strive for better. We understand that there has been a position change and we know that it'll take a little time to implement. The meals here are great, it has not been a complaint for mom and dad. We have noticed a great improvement in my dad especially since being here and my mom is making friends. The activities are great, that is what they needed was that interaction. The staff members have been exceptional and I would recommend to others looking.

Read More
Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

3

Value for Cost

4


4.0
anonymous - Toured community
Assisted Living
May 5, 2021
Verified Review
Tour of Mallard Ridge

The tour that we took of Mallard Ridge was ok but I was not pleased at all with the facility. It was very outdated.


4.0
R. G. - Family/Friend
Assisted Living
May 3, 2021
Verified Review
My Review of Ashley Place

My best advice is to wait until after the pandemic is over to do a full tour, if possible. My loved one was there only for eight hours due to medical complications. The staff was great to work with during the tour and experience.

Cleanliness

4

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

4

Value for Cost

4


4.0
Jackie - Family/Friend
Memory Care
April 22, 2021
Verified Review
I would recommend the facility

The cleanliness of the community has been great, and the care services have been really good. The activities are still limited due to the restrictions, and we do think the value is very good. The only negative we have experienced is with the communication, sometimes it is hard to get a hold of someone. We do know covid has impacted this but sometimes our calls get discounted or hung up on. However with that being said we still have had really amazing positive experiences, the employees have gone out of their way to assist us whenever needed.

Read More
Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
April 19, 2021
Verified Review
We feel that our father is very safe and cared for there

The food is very good and surprisingly given this past year they are still very good. We get pictures constantly of them doing things outside so we are very happy about that. The value is very good, and in the beginning the overall feeling of the environment and the staff really stood out of to us. The cleanliness of the community also stood out to us however there is never anyone at the receptionist desk to answers calls.

Read More
Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

5


4.0
Mary L - Family/Friend
Assisted Living
April 7, 2021
Verified Review
Highly recommend Summit Place

The staff members have been extremely accommodating and I have been very happy with that. The situation has been made difficult by covid and due to the fact that I am out of state. Communication is critical and that has been very good, the move in coordinator has been wonderful as far as that goes. They have done a wonderful job letting me know what is going on and they were very prompt in letting me know when he needed to be transported to the hospital and responded in a positive way in getting him services he needed. They do have a good nursing staff and a physical therapy department, All of their residents are vaccinated and they have not had any severe outbreaks, so they have been good with keeping things under control. I would absolutely recommend them to others who are looking.

Read More

4.0
anonymous - Family/Friend
Assisted Living
April 5, 2021
Verified Review
a comfortable experience

The staff was been very helpful and educated us on the community. communication between the staff and the family has been very good. They have kept us well informed. I would recommend this community to others.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
March 18, 2021
Verified Review
my review of Northstar

They are really are not open to feedback. I have had a few issues that we have discussed and it has taken 4 months for any progress on these issues. Communication is good between the staff and the family. They keep us updated on covid and informed about our loved one. I would recommend this community to others

Cleanliness

5

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

3


4.0
Michael J - Family/Friend
Assisted Living
March 12, 2021
Verified Review
Most areas good, but dodging my calls

They seem to be on top of the covid situation. They were very quick to schedule vaccinations for the residents. They also seem to be on top of medical attention for the residents as well. I am having a terrible time getting a hold of staff members, especially the care managers. They have not been good with communication at all. I would recommend anyone considering this location to have an in depth talk with them about communication and what you expect. They are unwilling to talk about changes (downgrades specifically) over care level, and I am quite unhappy about that.

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Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

3

Staff

No data collected

Value for Cost

3


4.0
E. B. - Family/Friend
Assisted Living
March 8, 2021
Verified Review
We Are Pleased Our Family Member was at the Reserve

It has been the best experience we have ever had. Overall they have done well, with their response to COVID. The communication is amazing and have kept us updated with their restrictions. The staff is extremely friendly., The response by the staff has been immediate response to any question or concern we have with my loved one.

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Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

No data collected

Value for Cost

4


4.0
Anonymous - Family/Friend
Assisted Living
March 1, 2021
Verified Review
caring organization

The staff is very caring and they communicate very well. They have had a good covid plan and they have kept the residence safe. I would recommend this community to others

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

4


Viewing 1241-1260 out of 1765 reviews

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530 Fifth Avenue, New York, NY 10036

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