National Church Residences

My tour guide was extremely informative, and made me feel comfortable. Received application and was interested in the one bedroom which was moderate in size. Totally understood my needs.(Possibility)

This is on the short list. Swimming,theater, activities,memory care,nursing-skilled

We chose Inniswood Village because my dad liked the serene setting and he already had physical and occupational therapist who were with the same organization, so we were with the same caregivers. The apartment sizes here are good as well.

The community does not require a lease and they have a healthcare service here where the healthcare professional comes to the community for any appts or if anyone needs to be seen. I would recommend this community to others

I am currently a resident at Madison Manor Apartments. My apartment was NOT move-in ready. Nothing had been cleaned, no painting was done. The stove, hood and fridge had to be replaced. There is dry-rotted stained caulking in the bathroom. Mold on the bathroom vanity. All of the countertops are stained. Everything here is 40-50 yrs old. General house-keeping for the building is good. They don't provide meals, we feed ourselves. Maintenance responds quickly, but the guy that's been coming to fix my issues doesn't know what he's doing. However, it's quiet here, surrounded by woods. There's deer everywhere and l can see the stars at night.

The reason we gave the overall experience a 3 is more so due to our loved ones attitude. The staff members are receptive and helpful. What we like the most is the location of First Community Village, the staff was very friendly, and tried to accommodate my mom's needs as best they could, reaching out to her, making suggestions, inviting her to events, etc.

This place has really gone down hill since December 2022. A lot of people quit In The end of December and never got replaced. The rent went up while quality went way down.

Our family had an in person tour and it was a nice experience but from everything we saw we just new it was not going to be the place for our loved one.

The friendliness of the staff members varies a lot. The help is good but the management is sometimes not consistent. If our loved one has an issue or needs help we do not know who to get into contact with. They do not answer phone calls or their emails. Pre COVID when it came to the activities there was not a lot offered to the residents. The food was a bad experience, it could use some improvements. We do know there is a new chef, but we still do not know if those improvements have been made. Our loved one has a lovely room with a nice view of a small pond. The layout is great and is very functional.

My sister and I toured this one without our dad. The staff nurse thought that memory care would be the appropriate level for him. After touring both assisted living and memory care we disagreed. We feel that the memory care program is VERY good, and we may consider it later if dad should need that level of care. The memory program is broken down into three smaller units, so that residents have a group of around 8 to 12 peers in a dining area/living room area. There is an enclosed outside area that wraps around the end of the building in sort of a large U, with trees, benches, raised gardens, etc. When the weather is good, memory care residents can wander the gardens, including going around the end of the building and coming back into the closed unit at a different door. Our mother passed away last fall from Alzheimers and one of the things she liked to do for several years was to walk from place to place. If she encountered a door that lead out, she would escape or try to escape. When we placed her in a setting with no obvious outside doors, she wandered contentedly for hours. If she had been in the memory care unit at First Community, she could have wandered inside and outside at will without ever encountering an obvious exit. She would have loved that. We were not as impressed by the assisted living facilities and program. It just didn't 'feel' as good. Dad did spend several weeks in the skilled nursing facility at First Community this spring following a hospitalization. We HIGHLY recommend it! He was well cared for and did not mind being there. His experience at other rehab facilities, even very good ones, left him feeling angry and not willing to ever return.

I toured the First Community Village. The staff was nice and they gave a nice presentation of their community. It was a clean and well-kept community. I just didn't think it was the right fit for my loved one. I chose a community that was closer to my home.

Most of the staff are great, caring and competent. However, current management is absolutely incompetent. It is a nice facility, plenty of amenities and activities. It could be quite nice with a general manager who knows how to manage.

Beautiful new property. Lots of spacious areas for activites. Room too small for my parent's needs. On two floors and need to go between buildings which would present issues. A little on the high side $$.

Things have been okay since my friend has moved to The Landings of St Andrew. She is having a difficult time adjusting though. The place is currently being remodeled. The A/C is old and it's warm in there but colder outside. The staff has been treating her well, she hasn't complained. They do not provide meals, they sometimes have donated food available. Sh edoes like the activities and has not had a problem with that. She got more than she thought she would from this place. It is a good place to look in to for an apartment. The parking is crummy, parking garage and they only have space for each resident, not much guest parking at all so it is hard to find a space.

Didn't care for six figure payment policy toward rent. Didn't care for $375.00 monthly food allowance with prices on menu. Location undesirable. One bedroom apt unacceptably too small.

They were a three. Historically they had high marks but we had a terrible experience. The first day she was there she fell and they blamed her for trying to get up. They didn't have her in the right wheelchair and they didn't have it locked. She fell and hit her head. She fell again, which caused bleeding on her brain, so the state went out to investigate. Another day we found her stuck between the bed and the wall. There were a lot of things. They weren't adequately trained to put her sling on. She had surgery on her shoulder and they couldn't put her arm in the sling and it was always hanging out of the sling. One day we found that her pills had fallen and were stepped on, so she didn't get her meds. There were always excuses. Great looking facility. Very poorly managed.

We would have to take a studio. They are extremely small. Also, they don't have an internet service but will have one in the future. I found the outside to be a bit dismal but everyone was so nice.

My mother-in-law seems to be doing well there. It's a lovely little apartment. It's a full two bedroom apartment. They do have meals but so far she makes her own. I know they've had ice cream parties and introductions to people that work there and they've had concerts. She's been there about 4.5 to 5 months and I can't think of anything they can improve on yet. Everything seems to be going pretty well.

I was impressed with the physical appearance of this community and the people I have spoken to. I am concerned as I was approached by a co-worker who has a relative there who is not happy with the care her loved one is receiving.

Mom doesn't need a suite. Three separate dining rooms, family style. Young woman who took me on the tour seemed uninterested in me. Lots of apparently rich white women, or those with wealthy families. Too bad because it's across the street.