Mustang Creek Estates

What we really enjoy about the Mustang Creek Estate is the more personalized experience and care for our father in law. He is able to get more one on one attention which we appreciate. It has been a good experience so far, no real improvement as of yet. They do a great job is something happens, they adapt and fix it right away

It's good, the staff is great. The cleanliness could improve and the meals are ok. Their is too much inconsistency on activities. It's either too much or not enough.

I like Mustang Creek Estates Sachse a lot! There's always enough staff. Each one has their favorites and gives them a little more TLC. They're very nice and kind. There is always someone there to help, and they answer the call buttons and get there as quick as they can. It's a homey environment. It's a smaller community in a house, with only about 10 people, and I like that setup. And there's always two staff members there 24/7.

It is nice but they are definitely having staff issues. They are having problems keeping staff.

I had a good tour with Mustang Creek Estates. They did a good job with explaining everything thoroughly and answering my questions. The room sizes here were too small for my loved one and we also did not like how they did the dining.

Great community.

This is a reasonable caring place for your loved one. They have activities like going out to eat, going to get ice cream. They also have an activity director that goes in and does great with the memory care.

This is a better location for my loved one but did not have the therapy needs at the level that my loved one needed then.

We had a good tour but we were not crazy about the format here. We were looking for something that offered more independence.

We had a very smooth move-in process. I love the atmosphere. It's more of a home-like atmosphere than a regular facility, which has been better for my mom. She has the same care staff all the time. So she gets to know them, and they get to know her, which has been really good for her. And I can tell she's comfortable with them. Mom was not eating at the place she was at before, and they thought she just couldn't feed herself. But now that she's at Mustang Creek Estates, she's finishing her plate and sometimes asking for seconds. And I'm very pleased to see that.

The staff at Mustang Creek were compassionate and worked hard to my my mother's move comfortable. Since the, staff turnover has created a need to re-address some issues. However, management is striving to bring new staff up to speed.

Mustang creek is overall pretty clean, the food is pretty good and the front line staff is pretty caring. They did just lose an amazing supervisor and I am disappointed. The workers work for more then their worth, most of the time with a good attitude. The executive directive is usually available and responsive. The don't make a really good effort in getting people involve in the activities especially if they are in another building.

It's a better value and a friendly place. If you don't have a lot of money, it's a good choice. Everybody that we've met there has been pretty friendly. They provide good care to my loved one. They give her showers and help with bathroom issues. The facility is nice and clean.

On first impressions this was a nice place. The staff I spoke with were very friendly. The community was clean. This is a community I would consider for my loved one.

When my mom first moved here she was on the memory care side was not a good experience due to the roommate she had as well as the care. Every time I went into that building it smelled like urine and we had other problems with cleanliness. We ended up moving her to the assisted living and the experience has been much better for her. They are all separate pods and she has not had any issues. I would recommend the assisted living side, but not the memory care unit.

We chose Mustang Creek Estates mainly due to the good value for the money. The room sizes at the facility are pretty good for what she needs. The rooms in memory care are all shared and they really try their best to match the residents up together based on personality and interests. They do their best to accommodate as much as they can and I would recommend to others looking.

The facility itself is very good, however they are having some issues with their staffing. The people who have been there for a long time are really good. They are doing some activities, but our loved one says the food there sucks. The value for cost is pretty good.

The community has different levels of care and my loved one is very happy here. The food is great and the community is neat and clean. The staff is very friendly and I would recommend this community to others based on my experience

We chose Mustang Creek Estates because they had good ratings as well as the convenient location for family. The room sizes here are adequate for his needs. The director and assistant director do give out their cell numbers, so if there are any issues, I can text them and they are very responsive. I would recommend to others looking.

We chose Mustang Creek Estates because of its location and it had a good reputation. To me, they do seem a little short staffed and we have had some communication issues which is difficult because we cannot go in during covid. At this point, I would recommend.