Morningside Elite Management

Overall things have gone very well here! It's a nice clean facility, the staff are friendly, We've been entirely satisfied with all of the service they've provided.

Very nice, clean, quiet environment. Staff seem very friendly and helpful. Close to shopping mall (currently being revamped) ***Average age of residents is 85. *** *****Bedrooms will not accommodate two beds. Will not accommodate XL beds either, queen/king size beds definately would not fit. Notable because husband is over 6 ft. tall and needs XL bed. ******. Unfortunately not a fit for us. Bed room too small.

The food could be a little better, they get plenty of it, but they get a lot of stringy stuff, they get snap peas instead of green beans sometimes, and that is a stringy shell. They are pretty attentive and it's a pretty good place. I don't really have any complaints, there are little things that could be improved but nothing I can point out at the moment. They have been accommodating. It's a good place I am happy with it.

I haven't been able to visit my wife since entering her into Morningside House, one week ago; but all of my daily phonecall inquiries have been thoroughly answered, in a friendly way. Because of her dementia, she was entered unwillingly; so as of now there has been no contact between us. I was impressed by what I saw before she became a resident. I visited the premises three times before selecting it over four other facilities, and had no negative impressions. They seem to have a high level of activities. So far, after only one week ,I am satisfied.

I like it. They are a clean community. The staff is friendly. I really don't have any complaints, or anything I would like to see done better. They are quick to respond to a need or concern and they have a good variety of activities going on. The food is ok, but the laundry does get mixed up sometimes. We chose them because we liked the homey feel, it wasn't as institutional as another one we saw.

We both liked this one very much. A lot of activities going on in both areas. We think mom would benefit from this. We had a good feeling about this one.

They don't have a schedule of activities, that we get on a regular basis. They do have them posted in the community. The communication between myself and the doctor, is lacking, I feel the nursing department should be facilitating that. Hearing aids disappear from time to time, then show back up. It's extremely homey, and the residents were at a level of care that still allowed for a good social atmosphere. The environment is really nice and very homey. When your loved one goes in you really need to be specific about the level of care that your loved one needs. The foods not bad. Sunrise doesn't take medicaid so if we run out of money we are out.

My loved one lived here for a time, and the care they provided was excellent. It's a nice looking place, and the staff were all very friendly and professional. However, it is also very expensive and it just wasn't a permanent option for our loved one.

Nice facility. Residents seemed happy. Clean, planned activities. Provides transition for dementia patients. Viewed 3 types of rooms. Do not recommend shared room for Mom. Transitioning into this facility I would recommend the one bedroom. Planned weekly activities for residents and they do check on residents throughout the day and night.

Very pleased so far. The staff is very, very nice. I think she is being overcharged, she went in with a high level of care but since she has progressed beyond my dreams and she is still being charged the same. She uses less aides than in the begining and I supply a lot of supplies that I am still being charged the same amount and I can't get a breakdown of what she is being charged. They tell me of course I can have the breakdown but I haven't gotten it yet. I have eaten there a few times and it's very good. It's a very comfortable atmosphere, a lot of places wouldn't take her because her care level was too high. Some felt cold when I visited. It's homey and comfortable like I would want my home to be, not an institution, it's more like a home.

So far so good. I'm pleased. In general the place looks very clean but sometimes the housekeeping in the apartments could be a little better. She doesn't require much care she mostly just gets her medication, but they haven't been late or missed any that I know of. The only thing she complains about on a fairly regular basis is that the food is never hot. It always smells fresh they always have fresheners going and the place is lovely, so the overall appearance was one of the things besides location that is why we chose this.

Those poor people, we know they are underpaid. They are actually really good, thinking about they don't make crap, and they make them work all the time, they are actually very good. But you can tell at the end of the day they are tired they are going home and they have their own worries, I think they should get paid a little more. Downstairs they do have activities, but I don't think they do a whole lot of anything but give them the tv, I want to take my stereo and play them some CD's there is never any music. Downstairs they have a piano player and exercise them, fine I realize Alzheimers patients probably aren't going to exercise but a little music isn't going to hurt life. They have a cat and a dog, but most of them don't even care about the cat and the dog, but some music not all day long but maybe a couple of times a day, I think music is really important to life. They have them help fold clothes. After being a mother my whole life I don't want to go into a home and fold clothes over again. I liked that it didn't smell and I liked that they had an outside place but now they lock the door all the time, I thought they let people out if they wanted to but they don't. I think that they have enough people watching, I think they could at least take them out twice a day. It's nice outside and it overlooks the golf course and just sitting them in front of the T.V. really bugs me. I just think they could do a little bit more. Some of them are so amazing like the janitor he has that A personality and he walks into the room and knows all their names and they all light up when they see him, and he's the janitor and he's probably being paid nothing but he takes his job so seriously and he is worth a million bucks and they don't even know it. He calls everybody by their last name and my mom just lights up and he just lights up everyone he talks to but he's making everybody feeling like they are so special.

Both my mother and I were immediately comfortable with Sunrise of Blue Bell upon our first visit there. It is roomy enough for residents to be able to walk around and have different activities, yet small enough that it feels very homey. I ate supper there one evening and was so impressed that the staff addressed every single resident by name as they served them their meal. My mom made friends almost immediately and keeps herself involved in the life of the community by participating in the scheduled activities. She's free to do as much, or as little, as she desires, so it preserves her sense of independence. I am grateful that we found this lovely community.

Nice setting. Friendly and competent staff. Some staff members difficult to understand due to heavy accent.

Facility looked and smelled clean. Studio rooms were on the small side. Common areas were well kept and staff was friendly. Room price range was a little high for the size of the room.

This facility seems comfortable for those who need the extra care and attention. The lobby and ground floor areas were busy with residents watching TV and socializing. There was no unpleasant odor on the ground level, however when we exited the elevator to see a room, the smell was immediate and bad-the typical collection of unpleasant odors found in most nursing homes. I know Mom and Dad would not like this place because it is so much like a nursing home. Everyone I met was very nice and friendly and the facility appeared to be clean. They provide extensive services based on the residents' needs.

This could be an option possibly sooner rather than later. For my mother, certainly proximity to home was good, Blue Bell is where her home is and we're not too far from there. Proximity is good, it's a nice facility, it shows well anyway. The director there was very helpful and I've been in contact with Amanda and she's been very helpful and she stays in contact, she's been great. We were able to get my mother in on an impromptu tour. I think it's relatively new and one of the keys was their ability to accept pets.

They have 24 hour nursing, when you bring medication it's scanned in and when they pull it out to administer it they scan it again so they know when and what they gave. They were very upfront and said they don't remind you about refills and when they had 5 days left they would fill it through them but at least they were upfront with us. At least at this pint it seems that they have very good procedures and someone comes through their company to check in instead fo waiting for the state to check in. They've been very specific and upfront, they have more adult activities that appear to be much more age appropriate. I'm sure there will be things that will come up but as long as their minor and nothing serious it will be fine

Origianlly it was planned that my mom was going to have a double room which was going to be cheaper but when I got her there they didn't have that room anymore and she had to go in a room by herself so it was more expensive. The marketing director was very, very friendly. Everybody there seemed to be very nice. There was a little bit of confusion with the medication. I was gone for 5 weeks so I gave them a 2 month's supply of everything. After 3 weeks I get a call saying their out. It turns out they had it so that was fine but when I got home I recieved a bill from omnicare for prescriptions. I called the head nurse and left 8 messages and never heard back. I finally called the director a few days ago and I'm still waiting to hear back from him.

Very Helpful Staff, apartments are being updated- Nice dining area and common areas- extra Care giver cost depending on level of care- No on site 'Nursing Care'