Morningside Elite Management

Morningside is a good place to be at. There was a [fee amount] prescription monthly fee that I didn't know about. But overall, it's a good place. My mom got a bigger studio, which is big enough. When looking at the one bedroom apartment it did seem big enough. They're always seems to be a lot of fun things going on which is good.

This life that we are on is a journey. Our journey for my mom brought us to this little gem called Morningside House of St. Charles. Transition is difficult, but the staff made everything so easy for this transition. Everyone we met was pleasant and ready to assist. I would like to personally give a shout out to [name removed]. for being real and giving great insight to best and worst case scenarios during the enrollment process. Although [name removed]was doing her job, she greeted the family with a true spirit of love and warmth. I know we made the right decision for mom to be a resident at Morningside.

Overall Happy!

The staff takes great care of my husband. They do so much extra stuff and it is so much appreciate.

The staff members at Morningside House are great and very approachable. The activities staff is also great. It's a small thing, but sometimes they get my loved ones clothes mixed up with other residents. I would highly recommend them to anyone seeking care for their loved one. The staff really seems to care about the residents.

The people are great and the facility is good. The staff are very nice and knowledgeable. We love it. Wonderful staff. I have nothing else to add.

Very attentive and engaging with the residents. Feels like a family environment. They are attentive to the specific needs of each resident. Many of the staff have cared for family members with Dementia so they have a personal connection and/ or experience.

My feedback would be that Morningside is a good fit for my father in law and they try hard to make him feel useful. Overall we would give them a 4/5, they aren't perfect but they try

The folks I talked to regarding the heart-wrenching decision to make a home for my mom gave good advice and showed compassion. It's an adjustment for all involved, but their expertise was welcome and beneficial.

What we like the most about Morningside House is that the staff are super friendly and caring. The biggest issues are with consistency of staff and follow through with certain tasks. The meals are sometimes really good, and other times very basic.

They tend to be short staffed often. Staff nice and doing the best they can. Friendly courtesy staff doing their best. Often short staffed, particularly in dining area.

I honestly feel like my mom is being overcharged, but I'm confident that she is safe and being well-cared for. It's just a lot of money. There have been times where they've had to reimburse me for money because they overcharged her for medicines and things like that. We were also supposed to get money for a referral when my friend moved her mom in law in, and we haven't gotten that yet either. Their billing is very confusing and deceiving. I never get any detailed bills, just a bill that has the cost. I do not like that.

What our family likes the most about Morningside House is how responsive their staff members are! We would recommend this community to other families based on the experience we have had so far.

I'd say the community accomplishes exactly what it intends to. We feel comfortable that my MIL is safe and if something happens there will always be someone to help. My MIL does not take advantage of so many of the services so I cannot comment as much as I'd like on them.

My experience so far is not quite the best because we have to remind them to change her sheets when they're supposed to be done weekly she has had visitors other patients just walk into her room. One time was when she was sleeping so we had to ask them to make sure that her door is locked at all times. The activities they schedule are great. The problem is she just doesn't want to participate in anything so I can't ding them for anything like that. I would definitely recommend Morningside to anyone who asks with a stipulation that they know keep an eye out. Nobody's perfect. No place is perfect, but she seems content and actually doesn't want to really leave her room.

I would say they were afordable and they had a home like atmospere

The facility is beautiful and the outdoor patio space was wonderful for spending time with our mom. We were always greeted by a warm friendly face at the front desk when we arrived. [name removed] is a caregiver on the memory care floor and is an angel. Our mom took to her right away and it made it much easier to leave when we knew she was there. But for the most part all the caregivers were lovely and kept us feeling informed and at ease. I would absolutely recommend Morningside House of friendship to others in need of a trusted place for their loved one, especially for memory care.

A great place for most elderly with a fabulous staff that really cares about the people. The food is excellent and they have great activities. Would recommend for your loved one, if they are high-functioning.

Overall we were pleased with the care that my mother received here. I gave numbers 3 and 4 lower due to the constant turnover of staff and lack of training. The facility is clean, never has an odor. Good activities are offered if the resident is able to partake. Seasoned staff aides are very thoughtful and well trained, (we thought quite highly of [name removed]) but new aides need much improvement with training. My mom was quite frail and was treated roughly by inexperienced staff. My dad stayed with her every single day from 8A-7P and witnessed this, many times he had to assist due to low staffing (he is 95). I was told that they had minimal turnover, not true. Overall, I believe she was comfortable during her stay.

The staff is friendly. The second floor is memory care. That's where my mother is. The staff could do a better job of taking the folks who need assistance with going to the bathroom more frequently. The common areas are cleaned well but the apartments could be cleaned better, more attention to detail. I'm there almost everyday so I'm very sure about this. The second floor no longer has cups for hot beverages. My mother and others enjoy tea and coffee. At $[removed]a month I shouldn't have to bring in a tea cup or take my mother to the bathroom when I come