MorningStar Senior Living

I was very grateful for how efficiently we were able to get my mom settled on short notice. The staff has been great. Staff communicated could improve a bit. I do think communication could improve. I usually have to find the nurse etc to find out how things are going. Recently my mom fell again so back to hospital and rehab. We haven't gone back to morning star yet, but now I believe her care will need to be elevated, so we will see how that goes. I did feel like we would have heard from them more during her hospital and rehab stay. I had to let them know how she was doing.

The staff are AMAZING. Very warm. They treat my in-laws like family. I would recommend MorningStar Senior Living of Hayward to others.

Our family had an in person tour and from everything we were able to experience on the tour and the different staff members we were able to meet we have to say we thought it was a good tour experience.

MorningStar of Beaverton was a very nice and clean facility. When you walk in it feels like you are in a hotel. I would not have minded moving my loved ones here. I was moving them from out of state and needed a lot of help, the lady I was working with was just not as proactive as we needed her to be.

This facility is very nice. My mom seems to have been able to be comfortable here very quickly, which was our biggest concern. She seems to enjoy the food. She's also made some friends here. The activities are really good. My only suggestion would be more outdoor activities, I'd like to see those- especially as the weather gets nicer. Housekeeping is once a week and they do a pretty good job. Communication with the family is very good. Overall, it's been a really good transition for mom. I would absolutely recommend this facility to family and friends.

My mother was placed in memory care and had to be moved to assisted living due to lack of communication among employees. I think the experience of getting a accepted there was a difficult process with not a lot of accurate information upfront. Once in and settled down things improved. Difficulty with phone system not always working, bus for transportation is only available Friday and Saturday which makes it hard to get to doctor appointments, lots of good music and people coming in to entertain, very friendly and competent care workers and med techs. Sometimes hard to get maintenance done .

They were doing what was expected, but she needed more help, than what they offered. Eveyone was really nice. The value for the money was average. If they can't offer the level of care that is needed, they should be more transparent/communicate or make the family aware of what level of care they can provide.

Make sure you have the emails and phone number to the medical staff and managers. I live far away and doctor appointments need to be coordinated with their driving staff. They only will transport two days a week. Staff is friendly and willing to help. Encourages involvement in activities.

A good experience when checking it out but need more follow up after we have committed. Staff is a bit harried and sometimes does not have enough time to follow up. Things now have improved.

This has been a positive experience for my loved one and family. The way the staff care for my loved one, ambiance, and the food have made it a good experience for us. I'm not seeing my loved one participating in activities, and the staff don't keep me updated on any activities my loved one is participating in. The staff communication isn't as proactive as it could be to let me know what is going on with my loved one. My loved one fell and hurt a limb and the staff did call and let me know about the injury. The staff are responsive to the family's questions about our loved one. The community has 4 aides to care for 40 residents, it would be nice to see more care staff.

It was a nice community, but costed more. The dining room was open during longer hours. The rooms were nice, and the layout was okay.

We decided on MorningStar of Sparks because they were really friendly, we liked the overall facility, and we liked the people running it. Every time we go to visit everyone is friendly and they really try to get everything handled fast as they can. Staff seem happy which is huge. The residents also seem to be happy as well. I would recommend them to others.

We toured with MorningStar at Arrowhead and found it to be a very nice facility. It was in our top 3 choices.

I moved both of my parents in July and my mom passed away in August, only four weeks later. My dad loves it there and he has done so well considering my mom passed away. Everyone is so friendly and I know he is being taken care of. He looks better than he has in years. The food leaves a lot to be desired. I have eaten there on occasion. The last time I ate there a couple of weeks ago, we had crispy fried chicken. I don't think there was any meat on the thigh or wing.

I liked it, but it was "too fancy" for my mother. They have recently had some renovation

This facility is very good. Mom had a hard time adjusting at first, we moved her from out of state to bring her closer. No fault on their part, it was just personal adjustment that she was going through. But things are going good now. Housekeeping is once a week and they do a good job. The staff is good. I'm there once or twice a week and staff seems to be very on the spot. They're very available and very friendly. Communication with the family is good. The food is good. Good quality and variety. Overall, things have been very good so far. I would recommend them to friends and family.

I've already expressed with others how great MorningStar Senior Living at Golden Ridge is! I love their caretakers, they make you feel like you're part of a family. They talk to their patients like they're part of that family too. I would describe their communication as average. It'd be nice if they mailed me the bill earlier in the month, right now I receive it two days before it's due. I realize most of the residents families live in Arizona and I don't. As far as the office staff, I wish they were more responsive and quicker to respond. I've left messages and had to call back the next day because I hadn't heard anything. As for the staff who takes care of them, they're great.

Enjoyed tour and meeting with staff and director. Lovely facility with lots of nice features.

This place is great. The food is PHENOMONAL. Her room is very nice. They have her as high functioning as she can possibly be. We had some difficulty with her phone but she takes it to the front desk and they will call us. The care is excellent. The only problem we have is you cannot put holes in the walls to put pictures, so the room is pretty bare. The facility itself is very clean, if any of the residents have accidents they are right on it. Victoria who is the main point of contact is on the ball. All during the week they have exercise classes going on and mom absolutely loves them. I would definitely recommend MonringStar to other families- it is top notch. It is expensive, but it is worth it for the care received.

One of the reasons we picked MorningStar is that they have zero limitations when it comes to visitation - we can come at anytime during the week day or night and there are never any issues. In our opinion the meals are good and have plenty of it - they are very cooperative, accommodating and flexible when it comes to make special meals for our loved one and handling all the different dietary restriction's They have a good plan and good ideas in place for activities. The business side of things just needs a little refinement.