Midwest Health

I've been here about 6 months. It seemed ok at first then the wheels seemed to come off. At one point I didn't get my medications for 3 days. Believe me, I for sure need ALL of my meds every day. No apology at all. If you are sick and need to stay in your room, good luck getting fed. There isn't an RN on duty ever. An LPN is the head nurse and the rest might be CNA's. No transportation at all. You are on your own. The oven hasn't worked in 5 months. The ice machine broke and it took 2 weeks to get fixed. Super short handed. Everyone leaves for better paying jobs and better hours. Oh my! The food leave alot to be desired. One night our dinner was half a sandwich and a few Cheetos. Did I mention that the parent company is extremely cheap. All of the food comes in frozen. The hamburger steaks they serve are the same ones in a Banquet frozen dinner. People are basically wearhoused here. There is very little if any medical care. Medicine mistakes are a problem. I can catch them but most don

We had a good tour at Homestead of Del City. But I didn’t like where the room was that they had available.

There was a tremendous amount of staff turnover. One day there would be fully staffed, the next there were none. Administrators were trying to pick up the slack, but you had no idea who was going to show up each day. We did not have a good experience while here.

I did not get a good feel during my tour with Homestead. One thing that did stick out to me is that they take Medicaid after a year or less or private pay.

Our tour at Homestead of Olathe was fine. The lady that showed us around was very nice and explained everything. It just didn't seem like a good fit for our family. And I can't put my finger on exactly why. It just came down to a feeling. . .

I think the community needs more staff. They need to work on their food. The communication, and follow up. with the family and residents could be improved on. There are games, bingo, movies, and more for the residents to choose from for activities.

Our loved one is not to impressed with the food, but do get to visit whenever we want. We do have to wear masks in the hallways, the staff members have to wear masks but the residents do not. From our understanding everyone there has been vaccinated, and the location is convenient for us so we can visit easily.

We chose Homestead at the time because we were in the midst of the pandemic and where the facility was located, the numbers of covid were less than in our home county. They did did communicate well with us during the pandemic. I would have liked to have known that her walker was broken, they just kept telling me that she was falling. When I went to clean out her room after she passed, I saw that her walker was broken. I think their phone system is not good, they have it clear across the room away from where residents would normally sit with their recliner. I do think they need change where the phone jacks are, because then we could not communicate with her.

We did a virtual tour and knew almost immediately this would not be a good fit for my mother at this stage. However, the administrator doing the tour was very knowledgeable and answered all of our questions. She did a great job on the tour itself. The facility is small which is not a bad thing. However, I just don't think this is going to be a good fit at this point.

There were some little slips along the way in the community, such as cable not working for a while for my loved one. I would make sure they do the proper paperwork. The administration side was terrible. They didn't have all the notes for my loved ones. I wasn't pleased and they even changed managers within the first 30 days of my loved one's move in.

Don't go here. They did not do what they said they would. The person in charge was not concerned about the residents. Bedsores are a real problem there. The food was terrible. The layout was fine. I have nothing good to say about Timberwood. I would not recommend them to anyone.

Assisted Living may be okay but Memory Care was not. My wife was is in Memory Care. They do not follow their regulations. They do not have housekeeping in Memory Care. I had to clean and vacuum myself. They would put new sheets over a saturated urine pad. I had to change her diapers and clothes myself. I was not happy with the level of care.

You need to be diligent and go often to get to know the staff taking care of your loved one. My mom did not like the food. The layout of the community and room sizes are adequate. They have a nice outdoor courtyard for residents to use. They have a high turn over rate for staff.

Very nice place.

My mom was staying here before she had to go into rehab and after she left rehab to come back, they wouldn’t take her back. The nurse that had been working with my mom said that she was at the same level of care as she was before leaving, however the new director disagreed and said she was past a level of care that they could handle even though she had never actually met my mom or done an evaluation. They’ve had some significant management turnover it seems and they seem to be going downhill a great deal. I would not recommend them.

Smaller but very nice

For the most part my grandmother is doing okay since her move to this community . However I do have some concerns. I do feel they could be quicker with their response time to our concerns . Also the communication with the administration and staff could be better. She needed a new earring aid , and nobody informed me , they could do better with the monitoring of her needs . Other than those issues the staff is friendly . They do a good job with the cleanliness. They provide nice meals, and good activities for the residents. I would say it depends on your personality, or loved one. I'am not saying I wouldn't recommend this community, but it depends on the person overall.

Beautiful facility, but they are not equipped to deal with serious demenia issues. Not enough qualified nursing staff available- only one nurse in charge of all the residents. New management seem much less compassionate in regard to the many problems involving senior residents. High turnover rate of employees and new seemingly cold hearted executive director.

The staff at this community have been wonderful to my loved one, they have been attentive to her needs and have made sure she is comfortable in her living environment. The meals have been healthy and well proportioned for her with lots of variety.

This was originally a decent place fo my loved one. Now it is nearly at capacity and there is not enough staff to take care of the residents. The turnover rate in the staff is extremely high. Several staff members have indicated that they enjoyed working at Twin Oaks, but cannot afford to, because they don't get enough hours and therefore they get no benefits. They supposedly address any dietary needs, but their meals cannot be called diabetic friendly at all. They allow for substitutions if the meal being served has too many starches/carbs but ever those are not diabetic friendly. They need to offer more vegetables and fresh fruits instead of three different kinds of potatoes. Meal time that is supposed to be one hour often takes 90 minutes or more due to the lack of staff.