Merrill Gardens

Overall we've been very pleased with the service at Merrill Gardens. It's a nice looking, clean community, and the staff have all been very kind and caring. They provide excellent care, and have a good variety of activities for the residents.

Care and concern for residents is outstanding. My father is a very active and alert 95 year old, and is pleased with the facility and staff. He told me it "feels like home"! I would highly recommend!

We've had a great experience with Sheldon Park so far, I think it's a great match for what our loved one was needing. It's a clean, well kept community, and the staff have all been very friendly. They're able to handle everything in terms of care and amenities. They've got a good variety of activities for the residents, although I think they could stand to have a few more. Overall we're very pleased with Sheldon Park, and we'd recommend it!

We toured this community when we were looking into care options for a loved one. I thought this was a nice place overall, it was a nice clean community and the staff were friendly. However, I didn't think my loved one would have been as comfortable here as others we looked at. It felt a bit too formal, and other than a small courtyard there weren't many options for outdoor walking.

All the people that are so friendly, there is only one person that I have had a problem with. The activities are good. The food is good, my father has always been a picky eater, and he loves the food, he thinks he's at a five star restaurant. There have been a few laundry mix-ups, but they were able to get on it right away. They are just top notch. It was in a good location for us, and it had the right pricing for us as. It was a very clean and neat space, I liked how they had everything arranged. We chose it because there were a lot of comparable places but this just fit us the best.

only been here 10 days and so far it seems great..

From the moment we walked in for our tour, we felt welcomed and at home. The atmosphere was like being with family. We had been to a few other communities in the area, and never felt this sense of warmth. We knew that Bridge Creek was a fit for us. Fortunately, my mom was able to participate in her new residence selection, so her input was what was important. We liked that the managers of this community live on the grounds and are available 24/7 if needed. Also, the building isn't so large as some of the others we visited, which makes getting around so much easier for mom, easy to remember her way around. They have classes, events and outings for those who want to participate, as do all of the other communities. Mom easily made friends and is enjoying not being alone like she was in her own home previously. The care and attention she receives from her care givers and the Bridge Creek staff is wonderful. I know this because mom is so happy here! One tip that I told mom when we were conducting our search, look at the residents and see if they're happy and satisfied. Overall, this will tell you volumes about the community without the sales staff telling you how nice the community is, they're out to make sales after all. This worked for us, and Bridge Creek is a fit!

The memory care unit is secure, which is great! They are so good to her. They get them out of the room everyday so they can get some change of scenery. They have three different areas where they can socialize or play games. She's never in her room, she is always busy. They are willing to work with us on pricing. Every friday they take them out to a lunchbrunch, at a different restaurant. It has been a good experience.

After touring several assisted care homes for my parents we chose Willow Park. This was a hard decision for my parents and a big adjustment. They both need care and could no longer do it alone. It has been a big relief to them and myself to get the level of care that they need. They are very pleased with Willow Park. It is a clean, friendly, and vibrant environment. They were able to personalize their apartment. The care providers are considerate and kind. My parents really like the meals and the dining environment. Not having to worry about preparing meals or shopping for food is a relief. They have only been residents of a week now but I really think that they are adjusting and happy with their decision.

Our friend Frances Hammerlund has been deaf since the age of 6. She reads lips, speaks (but is difficult to understand) and is now 92 years old. Up until about 6 months ago she lived by herself in an apartment in Hollister, CA. We met Frances about 12 years ago as we all went to the same Lutheran Church. We became friends with her, being drawn to her wonderful smile and christian positive attitude. After her brother died we became more involved with her as her only close by relative is a sister-in-law who is 83 and not able to drive. We started a few years back taking her to Fremont to a Lutheran Church for the deaf and became friends with the pastor and his wife who also visit Frances on a regular basis (about once a month or every other month). We realized after a fall and later trouble walking that it was not safe for her to live alone so we contacted A place for Mom and started checking out facilities that would be safe for her to live in. We (along with her sister-in-law and Pastor) decided Village Green would be a great place. So we moved her in on Sept. 26, 2013. She has been very pleased and even discovered that two of the waitresses in the restaurant do sign language. We are very happy with Village Green and enjoy visiting there and seeing Frances so content.

It's nice! I went to the open house. It's obviously very expensive. It was so new. It had just opened a couple of months ago. The only impression I got was that it's a very nice place but you have to have some money to live there.

It's very clean and the staff is very friendly. I think you probably get as much or more value there for your dollar. There are a lot of amenities and little things that they do that you might not find other places. It's expensive, but not any more than other places. They have things like cloth napkins on the table and a dining room where you can eat at any time. They do a lot with entertainment. The keeping you busy with happy hours and shows of different kinds. They do a nice job. They've had recently, a change of management and there was a gap there were you had temporaries filling in and people doing two jobs. The management seems to be good now but there was a period of time there where it was uncertain. It's better now.

It's my dad that lives there. The people there are really nice and will go out of their way to help you, but I think the dining and experience has gone downhill lately according to my dad.

> Staff is great. > On-site care is available and affordable based on need. > Activities are varied and fun. > Cleanliness is very high. > Apartment size adequate, but not luxurious. > Food quality needs to improve in both quantity and quality. > Meal service wait times exceedingly long for almost a year now. Starting to make improvements.

Follow up on paperwork. We had a situation where my mother slipped through the cracks as far as seeing the doctor. Even though we were told "she was on the list ", she wasn't and we had to push pretty hard to make sure the doctor saw her. There apparently was a change in staff that we weren't told about that caused the problem. The nursing and care staff are wonderful. They are very compassionate with the residence, they learned the family names very quickly and are very welcoming. So overall, we are happy with the care, the room, the food and activities. It was really just the administrative piece that we struggled with. They did address the issue as soon as we brought it to their attention and push pushed.

Needed a better orientation plan for new residents. I would recommend. Parents like it and, while costly, less expensive than some other places that are less nice.

Everyone here is very helpful and the place is bright, clean and cheerful. They need to get a different chef. And as far as activities go, add a couple of new card games.

The people are nice but not always as competent or responsive as we'd like, socially on maintenance. The food is subpar

We really loved Murano. It was like living in a fancy boutique hotel. The staff and other residents were very sweet to my mom. Overall, we just loved it loved it loved it. My mom found community immediately. The other residents were so welcoming and invited her to join in their activities, of which there were many. My mom especially loved the food, and my husband and I joined her for meals there regularly. We had a couple small hiccups, but with assisted-living that is to be expected, and they were remedied very quickly. I would highly recommend Murano to anyone who's looking for independent senior living or assisted living. I have already sent several of my friends there, and I intend to live there someday myself.

Our tour of Truewood was pleasant, especially the two people with whom we interacted--- [Name Removed], who led our tour, and the young lady at the front desk. The facility seemed quite nice, perhaps a little darker (less light) than some others we have toured. Each facility has its highs and lows. We continue our search for a place for my aunt, and Truewood is one we would consider.