Merrill Gardens

The Bedford has two couples that live in house that are caretakers. They are extremely caring and conscientious. They know all of her concerns. I am very impressed. The people that work in the dining room are very accommodating. When we did our tour they had shown her an apartment they told her she had a week to decide on the apartment they showed her. The lady said she had another couple that was interested in the unit. It was a pressure sale. I called her before the time she even had told me we had to make the decision and she had already given the unit to that couple. She said they had a larger unit that was more expensive. I was really mad at this lady and lost all respect for her. They need some help with their sale staff. The gal that we made the appointment with didn't even call me back when I tried to verify the appointment. Sure enough I showed up and it was her day off. The beginning was very rough and unorganized. At this point mom is happy and well taken care of. She can come and go as she pleases but should she need the help, it is right there.

The staff takes the time to know their residents. Particular attention is paid to how a resident is faring in this new and sometimes confusing place they are living. In our case, the entire staff came together to evaluate our loved one and to make recommendations for their future care. We thank them all for making our decisions much easier.

Looking for a place for Mom or Dad? Consider the Pines of Newmarket, I doubt you'll be disappointed. My mom who is 97 is going on her third month and she is being taken care of by some very fine caregivers. Mom is one who speaks her mind, to me anyhow and my probing always brings a positive response from her. Of course she would rather be in her own home but this is her home for now and she is adjusting a day at a time. This caregiving staff works with you, anxious to please and do what is right. [contact information removed]

Wonderful atmosphere. Very clean. Kind and caring staff that goes the extra mile to make sure its residents needs are fully being met.

Well we had a rough start at the beginning with getting the schedule with the medication because it was a quick move in, but after that everything seems to be going very well.

My father-in-law moved in about 6 weeks ago. I can not say enough positive things about the Pines. The staff is always kind and helpful. They pay attention to the residents and are very respectful. They have events to which residents families are invited. I am told the food is restaurant quality. That from a man who is pretty picky. We are very happy with our choice.

I'm a caregiver for a couple who lives here at Sheldon Park. We absolutely love it here. Everyone is so friendly and eager to help with anything we need. I have really connected with all the staff and love them all. I recommend it to anyone I can.

I spent 3 months at the Bedford. The facility is lovely, clean and not at all institutional. It is like a fine hotel with tasteful decorations. The setting is beautifully landscaped. I was in a weirdly shaped studio on the second floor with no balcony. This was the least expensive apartment but still a budget stretch for me. Not being able to afford a more appealing option was the reason I left. The management at the Bedford is first class. Professional, caring, and effective were my observations. I did use the care services while there. The food was good and attractively presented. There were always many meal choices that could be ordered. The food servers are great young people. Dining room seating is not assigned but most people tended to seat at the same table most of the time. Residents are friendly and welcoming. The activities program has a great new director and is expanding. Bean bag baseball is a big favorite.

I was very impressed with the immediate response I received from the personnel. They were both very caring and concerned about my situation. My husband is very happy there and the one-on-one contact stretches far beyond the immediate staff. From the PA's to the nurses, recreation people to the cleaning staff and administration, everyone goes above and beyond to meet the needs of my husband. They also care and ask about my needs as well, both mentally and physically as I was sole caretaker for him the last four years. I am so pleased with my decision to place my husband in The Legacy at Georgetown. The facility is very clean and the meals are gourmet. My husbands accommodations are excellent as well. In my opinion, it's a truly wonderful place.

Staff is very professional. Clean, food is well above average. Nursing staff always is on top of my mothers issues. I feel very comfortable of them taking care of her.

The Residence at Glen Riddle is very nice. It has a friendly atmosphere. It's very clean. They seem to be pretty accommodating. There are a lot of activities. Everything has been going smoothly.

The location is wonderful, the facility clean and nicely decorated and the food is good. My 90 year old father is very content there.

Great staff here at Merrill Gardens in Santa Maria. The staff here are friendly and caring. We can't ask for more! They take very good care of us!!!

My mother moved into the Pines on January 31. She is 91. She moved from her home and hometown where she has lived for the past 80+ years. She has done a great job of adjusting and that would not have been possible if it were not for the friendly and competent folks who care for her. She enjoys the activities and the other residents. I asked her recently on a scale of 1-10 how she would rate the Pines. She gave them a 9. BRAVO.

The one thing I would say where Willow Part needs to improve is this: their nursing staff communication with my mothers doctor needs to improve. Other than that it has been a very positive overall experience. It is a very clean nice facility with friendly staff.

My experience at The Residence of Glen Riddle has been great. I can't choose just one team member. I have to say each and every employee working at The Residence goes above and beyond their duties. From the management staff that goes out of their way to please you as a family member, the workers are always happy and willing to help out with any situation a resident or family member may have. One last thing, the care given to each and every resident there is wonderful.

I can't thank the staff at The Residence enough for what they have done not only for my grandmother, but for our family! Everyone has been awesome! They take care of everything and help with anything requested. I know they are taking care of my grandmother and she is safe, fed, with good company and is enjoying herself! Can't thank you enough!

I moved my mother into the community after looking at several places. At first after reading the reviews I decided to not look at Bridgecreek. However, a friend of mine from church had recommended as well as one of my neighbors who had to move the parents. They had nothing but good things to say. The tour was very precise. Not pushy but very comfortable. You can tell they actually care. I went back a total of three times. First time I did the research to eliminate places that I would bring my mother. The second visit we brought her in for lunch and final visit we brought family in and signed the agreement. We have been very happy since. They recently did a remodel so there pictures online aren't up to date. My mom has made several friends and isn't lonely and has engaged herself in activities. It is independent living however we contract care at a very reasonable price that's available on site. We were working on a budget so the value here is great. So far so good. I've looked at several places in the area and this by far has been the best especially for the price.

My mother has been a resident of Merrill Gardens since last September. The staff has been friendly, courteous and compassionate in their care of her. always willing to include her in all activities while honoring her need for privacy and time for reflection since my dad passed away. I am very happy with Merrill gardens and plan to encourage her to stay there as her needs increase.

Willow Park was very nice, it was in our top two. We really liked it. There were two reasons that we didn't choose it. One was they didn't have a room available at the time, and while they were willing to ask another gentleman to change rooms to accommodate us, I just didn't feel right about that. Also there was some concern over the level of memory care we needed. The place we chose was more able to work with us on the memory care.