Merrill Gardens

The staff takes the time to know their residents. Particular attention is paid to how a resident is faring in this new and sometimes confusing place they are living. In our case, the entire staff came together to evaluate our loved one and to make recommendations for their future care. We thank them all for making our decisions much easier.

Better than average.

Looking for a place for Mom or Dad? Consider the Pines of Newmarket, I doubt you'll be disappointed. My mom who is 97 is going on her third month and she is being taken care of by some very fine caregivers. Mom is one who speaks her mind, to me anyhow and my probing always brings a positive response from her. Of course she would rather be in her own home but this is her home for now and she is adjusting a day at a time. This caregiving staff works with you, anxious to please and do what is right. [contact information removed]

Wonderful atmosphere. Very clean. Kind and caring staff that goes the extra mile to make sure its residents needs are fully being met.

Well we had a rough start at the beginning with getting the schedule with the medication because it was a quick move in, but after that everything seems to be going very well.

My father-in-law moved in about 6 weeks ago. I can not say enough positive things about the Pines. The staff is always kind and helpful. They pay attention to the residents and are very respectful. They have events to which residents families are invited. I am told the food is restaurant quality. That from a man who is pretty picky. We are very happy with our choice.

I think they do an excellent job overall at Siena Hills, my loved one lived here for a few years. The staff here is friendly and professional, and the facility itself is nice looking, clean, and well kept. However, Siena Hills is very expensive. While the care and service they provide is very good, I don't know that it quite matches the price.

I'm a caregiver for a couple who lives here at Sheldon Park. We absolutely love it here. Everyone is so friendly and eager to help with anything we need. I have really connected with all the staff and love them all. I recommend it to anyone I can.

I spent 3 months at the Bedford. The facility is lovely, clean and not at all institutional. It is like a fine hotel with tasteful decorations. The setting is beautifully landscaped. I was in a weirdly shaped studio on the second floor with no balcony. This was the least expensive apartment but still a budget stretch for me. Not being able to afford a more appealing option was the reason I left. The management at the Bedford is first class. Professional, caring, and effective were my observations. I did use the care services while there. The food was good and attractively presented. There were always many meal choices that could be ordered. The food servers are great young people. Dining room seating is not assigned but most people tended to seat at the same table most of the time. Residents are friendly and welcoming. The activities program has a great new director and is expanding. Bean bag baseball is a big favorite.

I was very impressed with the immediate response I received from the personnel. They were both very caring and concerned about my situation. My husband is very happy there and the one-on-one contact stretches far beyond the immediate staff. From the PA's to the nurses, recreation people to the cleaning staff and administration, everyone goes above and beyond to meet the needs of my husband. They also care and ask about my needs as well, both mentally and physically as I was sole caretaker for him the last four years. I am so pleased with my decision to place my husband in The Legacy at Georgetown. The facility is very clean and the meals are gourmet. My husbands accommodations are excellent as well. In my opinion, it's a truly wonderful place.

Staff is very professional. Clean, food is well above average. Nursing staff always is on top of my mothers issues. I feel very comfortable of them taking care of her.

All the people there at Orchard Park are super wonderful. Dad is very happy there. The one and only complaint that I have is in regards to the maintenance. For just one example, dad had an issue with his toilet and it took a solid two weeks or so for the issue to be resolved. Other than that everything is great. The people there are all really wonderful, very caring, and very helpful.

The Residence at Glen Riddle is very nice. It has a friendly atmosphere. It's very clean. They seem to be pretty accommodating. There are a lot of activities. Everything has been going smoothly.

What an amazing place. Everyone came to introduce themselves on the day my mother moved in. They have all been so helpful and pleasant. We are very pleased we chose Siena Hills.

The location is wonderful, the facility clean and nicely decorated and the food is good. My 90 year old father is very content there.

Great staff here at Merrill Gardens in Santa Maria. The staff here are friendly and caring. We can't ask for more! They take very good care of us!!!

My mother moved into the Pines on January 31. She is 91. She moved from her home and hometown where she has lived for the past 80+ years. She has done a great job of adjusting and that would not have been possible if it were not for the friendly and competent folks who care for her. She enjoys the activities and the other residents. I asked her recently on a scale of 1-10 how she would rate the Pines. She gave them a 9. BRAVO.

The one thing I would say where Willow Part needs to improve is this: their nursing staff communication with my mothers doctor needs to improve. Other than that it has been a very positive overall experience. It is a very clean nice facility with friendly staff.

My experience at The Residence of Glen Riddle has been great. I can't choose just one team member. I have to say each and every employee working at The Residence goes above and beyond their duties. From the management staff that goes out of their way to please you as a family member, the workers are always happy and willing to help out with any situation a resident or family member may have. One last thing, the care given to each and every resident there is wonderful.

I can't thank the staff at The Residence enough for what they have done not only for my grandmother, but for our family! Everyone has been awesome! They take care of everything and help with anything requested. I know they are taking care of my grandmother and she is safe, fed, with good company and is enjoying herself! Can't thank you enough!