Merrill Gardens

Sunshine Villa has been excellent all around. We have experienced a safe and caring facility and staff. It's a great place to care for your loved ones.

They were honest and accurate about what they could and could not do for my sister. They communicated well. Their facility is nice and well maintained. They try hard to meet the needs of residents - even difficult ones. They maintained high quality staff even during the pandemic. Scheduling community transportation for medical appointments is more difficult than hoped for. I never personally ate there but what I saw and the fact that my sister never complained suggests the food was well done.

The only issue we had was with the initial intake paperwork. It was not clear what was needed from us and the timing of those items. We did a lot of unnecessary scrambling around for paperwork and medical documents on that could have been handled more efficiently. We'd never done this before so we just didn't know and we got conflicting information from the staff. A checklist and a timeline of expectations for new residents and families would have been extremely helpful. Beyond that, my father-in-law is very happy there and seems to be adjusting well.

Truewood by Merrill New Bern was amazing with moving my mom over on super short notice. Everyone was professional and very friendly. After the initial shock of moving, my mom settled right in, and I haven't seen her smile this much in a long time.

Moving to Truewood and having the assistance to manage my husband's dementia has been a relief. And the concern for my well being as well has been most appreciated.

My Mother was briefly a resident at Truewood by Merrill West Covina and our experience with this facility was just great! The staff at this facility was wonderful. Communication with the family was great. We had no experience with the meals or activities, so I can't rate those. Otherwise, I would highly recommend this facility to family and friends based on their level of attention, kindness, cleanliness, and overall value!

We toured Merrill Gardens at Carolina Park during our search for Independent Living. This community was beautiful and welcoming and appeared to have been able to meet all of our wants and needs. The facility was, however, above the price point that we were looking for.

Merrill Gardens at Rancho Cucamonga was a great facility with receptive staff that were attentive and welcoming toward us from the start. All administrative needs were communicated well beforehand.

We had a great tour experience with Truewood by Merrill, Boise. It was a very nice place and everyone that we met with was super friendly. The main reason we did not choose this facility was just because it had quite a bit of state complaints and that made us nervous.

I enjoyed the tour of the community. The only drawback was that my family wanted me to be closer to them to be able to visit more. This is the reason I choose another community.

We had a lovey experience at Merrill Gardens at Gilroy. All of the staff make you feel welcome immediately. And the residents are friendly and welcoming as well.

My dad is a resident at Merrill Gardens at Renton Centre. The staff are so very personable and caring! The housekeeping terrific. My Dad has laundry service, which he loves. Great food, the quality and variety is wonderful. Communication is great with family. My Dad is in good hands! He's very happy there. I would recommend this facility to others.

Well they treated us great. Always friendly and the dining room was like being on a cruise. One member of the staff stood out, her name is [name removed]. This lady bent over backwards to help my Mom get settled in there and took care of everything.

My family and loved one had a great experience with the community. The staff are very nice and caring towards the residents and families. Everyone is very friendly. We would recommend the community to others for their loved ones.

I am very happy with MG for my dad. The staff, services and it is located next to Brandywine Airport. My dad had a private pilot license. His room overlooks the runway. He enjoys watching the planes take off and land.The general manager is wonderful! I would recommend to others.

We had some mess up with medications but that has all been resolved. The food is delicious, but the ingredients used have too much salt in them. Chef does not add salt, but it is creating swelling in mom's feet. I understand there are other residents that have asked for some changes in this area as well. The activities seem creative although my mom has not been able to participate. I am very happy as is my mother with our decision. She feels safe and well cared for. I would recommend the facility. It is a very friendly environment and staff are always smiling and asking how they can help.

We were very impressed with Holden's attention to detail. The room layouts, shower design, and alert buttons all seemed designed for maximum safety and comfort.

The staff make it a priority to know your name right away. When I walk around with my dad, they all say hi with his name. It makes him feel like at home. Some of the communication hasn't been as clear, but since my dad had previous experience at a similar place he knew what to ask. The housekeeping has been great and they have set up a nice schedule. My dad got the extra laundry for $[name removed] per month where they do his personal laundry each week. He loves the food. I have eaten there a few times with him and it's been good each time. I would recommend this facility to family and friends.

Each category gets 5/5 stars, Merrill Gardens at Willow Glen has been outstanding. They are always in contact with me anytime my mother needs to call or if she is ill. I would let others know that getting on the medi-care anthem for in care is what they would need for in doctor patient care with no monthly premium or co-payments. I very highly recommend this facility to others. They have made a very difficult transition a lot easier for my family and especially my mother.

The staff at Merrill Gardens West Chester are kind. The facility is clean. They offer lots of activities. It's not like a typical personal care home.