Merrill Gardens

My Dad was reluctant to move into assisted living. Just after a few weeks, he was dining with new friends, and participating in new activities. The community is clean and neat, and the staff is top notch! Dad loves it there and this is his home. What a special treat to spend time on the 5th floor - 360 views of the entire valley. Everyone is very kind. You could pay more to live somewhere else, but why? everything is here!

Staff are great, very friendly and helpful. Always ready to answer any questions. Housekeeping staff are diligent and honest. The move in was easy and very accessible. The meals are always excellent. I have recommended this facility to family and friends.

My loved one is a resident at Pine Rock Manor. Right now, my impression is that it's a very laid back place that feels like home. The weekday nursing staff seem very caring, as is the nursing director. The weekend staff isn't as consistent. I would, as of now, recommend the facility strongly. It is clean, comfortable, and my loved one is happy with the meals.

They were all so very helpful. No complaints at all. I wouldn't hesitate to make a referral. It just wasn't a good time for my mom who made the decision., she was only there for about 30 days. It was great proximity to us and very clean. We didn't look at any others.

Overall, Pine Rock Manor has been great for my loved one. He doesn't participate in the activities, but does enjoy their music concerts. I would definitely recommend Pine Rock Manor to others based on the caring attitude of the staff.

I am currently a resident at Merrill Gardens at Monterey and everything has been great. I would recommend this facility to others.

I would tell a friend that APlace For Mom was the answer to all of our questions and a blessing in helping us find the right place for my dad. We worked closely with [name removed] and she was just so AMAZING!!!..We would recommend yo everyone!!!We decided on Merrill Gardens because when my dad walked in the front door he said..this is it..this is where I'm going to live...It was warm and welcoming and everyone is so friendly and caring and he is very happy...We are so grateful to have found the right place for my dad.

I am currently a resident at Merrill Gardens at Monterey and the experience has definitely been positive, even better than I had hoped and anticipated!

I would recommend them for their loved ones as long as the cost is not prohibitive. The facility is very nice, great care and lots of activities and services for the residents are available. I picked this community because of the well maintained facility and focus on the health and safety of the residents. The location from my home is very convenient.The staff have been wonderful and very communicative with us. They are great at keeping Mom busy with games, conversation, and special outings. She started out in assisted living, and is now residing in the memory care unit.

The facility is beautiful and is located in a convenient place, there is a hospital near by and several stores and restaurants. The staff are very helpful and friendly. My father loves the variety of meals available each day.

Price was reasonable and room to haggle depending on what the needs turn out to be also adjustable as needs change.

Overall, I would recommend this facility to others. The housekeeping is great. They have activities, but most are boring/not interesting. The only issue that I have with the staff is that I was NEVER given a tour of the facility. I was given the tour of the dining room, library and tv room prior to signing my lease. However, never went to the laundry rooms, hair dresser, 1st floor exercise room and was never given the sheet which gives names and phone numbers of residents (even to this day- and I have repeatedly requested this.)

I love it here. I feel like I have come home. The people who work here are exceptional and most residents are nice too. The food is so much better here. It is hard to explain how much better this place is. The apartment sizes are great! Much bigger than where I lived previously. They have assistance in house if needed and at very reasonable rates. I am so glad to be here.

I would give Merrill Gardens at West Chester 5's across the board. I felt it is a good value for the level of care and attention given. The facilities are lovely and clean. There are fancier places but this seems to be right in the sweet spot for value and quality.

They were great right from the beginning. I would recommend Truewood to any senior looking for a new home. The meals were good. The move-in was easy.

The attention from staff to residents and time keeping of medication or other treatment is extremely lacking so is alertness to pushing the help button. Other then that, everyone from the top down absolutely amazing and made you feel like you were apart of there family. I would choose Holden again if ever needed because of the staff is absolutely amazing.

She is very happy. I would say 5 so far for each category. The only issue I have heard so far is that they are short on staff and some people who work in administration are having to help out with dining. We would recommend this community to other families.

My grandmother has lived here for four years and transitioned into their memory care unit two years ago. My dad moved in for 6 months to recuperate from a bad fall. In both experiences, the staff has made all the difference in the world. The Med techs are amazing and patient. The staff really cares about the residents.

7 months ago, The Ackerly @ Sherwood and Staff worked with our family to move my sister into an apartment in assisted care. They made sure everything went smoothly, in a timely fashion, on very short notice. I will always be thankful for their desire to "get things done" !!! I appreciate the willingness of staff to address any and all issues that may arise...they are very approachable. Thank You and Wishing All a Blessed New Year

Everyone at Truewood West Covina was helpful and the process was easy. Of course, I would recommend this facility to others.