Merrill Gardens

In general I think they do a good job at Village Place Retirement. It is a clean, nice looking facility, and I like that it is all on one level. The staff here is friendly, and they do a good job looking out for the people who live here. They provide a few different levels of assistance, and my loved one is in their assisted living wing. I will say that I was a little disappointed that each section doesn't have a designated caregiver, they usually have to cover two or three areas which makes me worry a bit.

I am pleased with the food mother's getting .Very clean, well kept building and grounds. She is getting more attention than I expected.

I think so far things have gone well for my loved one at Standiford Place. It is a nice looking, clean, well kept community, and the staff have been friendly and accommodating. It is primarily an independent living community, but they do have an on-site aide service you can hire, and they have been doing a good job seeing to my loved one's needs.

They have really great amenities and wonderful staff at Sunshine Villa. I have had a few small issues with their billing, but they have been able to get worked out ok. Overall it has been a very positive experience and I would recommend them.

The managers at Fig Garden are very friendly and a part of the community. The staff also is really very exceptional. The food is great as well. If there is anything where they might could improve it would be to have a little more staff on hand. The staff they have are all great, but they do seem to be stretched thin. They do a great job with what they have though and overall it has really been a great experience.

My mother lives here at the Orchard Park facility. I really liked the residents. They were very friendly and kind. They are welcoming. I think there has been some changes because things that need to be done aren't getting done. Overall, Orchard Park is a nice facility. For the money, I think it's a good value. My overall rating of this property is 4 stars. It is a pretty good facility. The staff has been pleasant.

We toured this community while looking into care options for a loved one. The Pines of Newmarket is a very nice looking community! The facility is well kept and clean, the staff are friendly, and it seems like they have a lot to offer the people who live here.

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We toured this community while looking into care options for a loved one. The Pines of Newmarket seemed like a nice place overall, the staff were friendly and the facility was well kept. However, they did not offer the level of care that we were searching for for our loved one, so it was not an option for us.

Overall I think things have gone well with Village Place Retirement. It's a nice looking, well kept facility, and the staff have all been very friendly. My loved one is enjoying himself and settling in well, and I would definitely recommend the place to others looking into senior living. My one suggestion would be that they could definitely work on making the move-in process smoother. I don't feel like the billing or medication services were explained well to me at all, it was somewhat of an ordeal.

We visited this community while looking into care options for a loved one. This seemed like a nice place overall! The staff were friendly, and it looks like they take good care of the people who live here. It was definitely somewhere we would have considered for our loved one!

More or less happy with Merrill Gardens, super clean, staff very friendly. They need to follow up with certain procedures such as assisting with bathing and objectives in general. The food is good and my mom seems happy. The facility is very clean and I would recommend them.

The staff at Orchard Park are all really nice, and always willing to do anything they can to help. I do feel that they could step up their game a little bit on some house cleaning things, and also on their response time when the buzzer is pushed for help. Overall though we are very pleased. It is a really good facility and I would recommend Orchard Park.

The overall experience has been good, they were very helpful in the transition into the community. It is very clean they are always updating the paint and rooms. There has not been a tremendous amount of support as of yet, but that might be coming. The food is very good, my parents say they are eating more than they would if they cooked for themselves. Transportation is available for them, my mom still drives when needed.

I love this place! There is so much to do & everyone is friendly & loving. The age range is quite varied as well, which I enjoy. The only reason I did not give it 5 stars is the food. Not very good.

Things are working out pretty good. The staff is good, and it's a nice place. So far I don't have any complaints or concerns, everything is good.

The care givers seem to be really genuinely concerned about the people that they are in charge of. It seems that they are there because they really care, not just for a job. They have done a good job finding the right people that are perfect for this job. The level of activities that they have are really good. I would definitely recommend Merrill Gardens at Santa Maria. My mom is in the dementia/memory care house, and I just can't say enough about the people there and how well they care for her.

Merrill Gardens Willow Glen would have been a fine selection had there been a private room available. The memory community seemed well connected as a group. It felt like a 'family' environment, comfortable and easy, clean and safe.

The one thing that I am most concerned about, since my mom is very high functioning I feel that they are not as attentive to her as I wish they were. I do like the staff in general. They are friendly both with the residents and their families. I really like the security of the facility. Overall I am pleased with Village Green.

My father recently moved into Merrill Gardens and so far, I believe that it's going rather well. He likes the food and the location. The staff has communicated well with me. Lots of paperwork prior to move in, but rather unfamiliar in this territory, it might be par for the course.